IT Logistics Specialist

As an IT Logistics Specialist at Vuori, your primary responsibilities will include managing hardware asset inventory, coordinating shipments, processing returns, and assisting with repairs. You'll also be involved in software asset management, ensuring compliance with licensing agreements, and providing outstanding user support to help colleagues utilize IT assets effectively.

To be considered for the IT Logistics Specialist position at Vuori, candidates should possess an Associate's degree in Information Technology or Logistics, or equivalent experience, along with at least two years of relevant experience in IT asset management or logistics. A strong understanding of inventory management and strong communication skills are also essential.

In this role at Vuori, you will work with various tools and technologies related to IT asset management and logistics. This includes asset tracking systems, software installation tools, and mobile device management platforms. Your ability to troubleshoot and resolve issues with computers and mobile devices will also be critical.

The IT Logistics Specialist position at Vuori is primarily on-site, with occasional remote work available as needed. You may also be required to work after-hours or on weekends for critical tasks or project deadlines, providing some flexibility while accommodating the needs of the business.

At Vuori, our IT Logistics Specialists enjoy a range of benefits, including health insurance, retirement savings plans, wellness programs, generous discounts on products, and paid time off. We truly invest in our employees, helping you stay fit and engaged while growing your career.

When asked about your experience with IT asset management, focus on specific responsibilities you've held, such as tracking inventory, managing software licenses, or coordinating the deployment of IT assets. Share examples of how you've contributed to improving processes or how you've learned to overcome challenges in this area.

Showcase your organizational skills by discussing how you prioritize tasks based on urgency and impact to the business. You might mention using tools or software for task management, as well as how you communicate and coordinate with team members to ensure timely completion.

Discuss a specific technical problem you encountered and the steps you took to resolve it. This could include troubleshooting equipment failures, working with vendors, or liaising with users to determine needs. Highlighting your problem-solving approach will showcase your skills in a practical context.

Explain your familiarity with tracking software licenses, monitoring usage for compliance, and proactively addressing underutilization or overutilization. Providing examples of how you’ve managed renewals or audits will demonstrate your attention to detail and commitment to compliance.

Describe your approach to maintaining IT inventory records, including any tools or software you've utilized. Mention the importance of regular audits, documentation, and communication with team members to keep track of incoming and outgoing assets.

Talk about your approach to managing user support requests, such as understanding the user's needs, providing clear guidance, and escalating issues as necessary. Illustrate how you prioritize requests based on urgency and ensure a high level of customer service.

Detail your hands-on experience with diagnosing and repairing IT equipment, highlighting specific types of equipment you have worked with and the common issues you've resolved. Sharing successful outcomes reinforces your technical proficiency.

Illustrate your commitment to continuous learning by mentioning resources you follow, such as industry publications, online courses, or professional forums. This shows your proactive approach to keeping your skills and knowledge current.

Emphasize that communication is crucial, not only for relaying information to team members but also for ensuring that users understand processes related to IT assets. Providing examples of effective communication in past roles can demonstrate your ability to engage and support others.

When discussing why you want to join Vuori, mention your enthusiasm for the company’s mission and values, particularly its focus on an active lifestyle and personal growth. Connecting your skills to Vuori's objectives can illustrate your commitment to its culture and goals.