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(USA)COACH/OPS MGR TRAINEE

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectively Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experience Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements managing andassisting in budgeting forecasting and controlling expenses in designated business area to confirm they are indexed to sales monitoring andensuring effective merchandise presentation seasonal transitions inventory flow and operational processes and developing and implementingaction plans to mitigate shrink and ensure sales and profit goals are achieved for business area Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring diversity and inclusionawareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholderssupporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability forand measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promotingcontinuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition andensuring diversity awareness Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity byimplementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executingbusiness processes and practices Respect the Individual: Builds highperforming teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging creates opportunities for all associates to thrive and performx000B Respect the Individual: Works collaboratively builds strong and trusting relationships communicates with impact energy and positivity to motivate and influencex000B Respect the Individual: Attracts and retains the best talent empowers and develops talent and recognizes others contributions and accomplishments Act with Integrity:Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values to support and foster our culture holds oneself and others accountable supports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers members and the world around useg creating a sense of belonging eliminating waste participating in local giving Act with Integrity:Acts in a selfless manner and is consistently humble selfaware honest fair and transparent Serve Our Customers and Members Delivers results while putting the customer first considers and adapts to how where and when customers shop and applies the EDLP and EDLC business models to all plans Serve Our Customers and Members Makes decisions based on data insights and analysis balances short and longterm priorities and considers our customers fellow associates shareholders suppliers business partners and communities when making plans Strive for Excellence:Displays curiosity and a desire to learn takes calculated risks demonstrates courage and resilience and encourages learning from mistakes Strive for Excellence:Drives continuous improvements adopts and encourages the use of new technologies and skills and supports others through change

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see https://one.walmart.com/notices.

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

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For information about benefits and eligibility, see One.Walmart.

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The hourly wage range for this position is $31.25-$38.46* Plus Differential to meet legislative requirements, where applicable.

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*The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

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Additional compensation includes annual or quarterly performance bonuses.

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Additional compensation for certain positions may also include:

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- Regional Pay Zone (RPZ) (based on location)

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- Sales Volume Category (SVC) (based on facility sales volume)

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s
supervisory experience.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.)

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Primary Location...

14507 Plank Rd, Baker, LA 70714-5431, United States of America
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Average salary estimate

$72450 / YEARLY (est.)
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$64900K
$80000K

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What You Should Know About (USA)COACH/OPS MGR TRAINEE, Walmart

Join Walmart as a Coach/Ops Manager Trainee in Baker, LA, and step into a leadership role that enables you to make a difference! In this dynamic position, you will lead and develop teams, utilizing your excellent communication skills to effectively engage with associates across all levels. Your daily tasks will involve touring stores, providing valuable feedback, and ensuring that customer service is top-notch by modeling the One Best Way service model. Through strong financial acumen, you will review P&L statements and assist with budgeting and forecasting to drive sales and profits. Additionally, you’ll support hiring, training, and mentoring efforts to build high-performing teams. By fostering a culture of inclusion, you’ll create a welcoming atmosphere that empowers associates and encourages collaboration. Not only will you be a vital part of the store operations, but you will also advocate for continuous improvement and embrace new technologies that enhance the shopping experience for our customers. At Walmart, we’re dedicated to your success, offering competitive pay, performance-based bonuses, and exceptional benefits that support your overall well-being. This is more than just a job; it’s an opportunity to grow and thrive as a leader in a company that values integrity and excellence. If you're ready to challenge yourself and move ahead in your career, the Coach/Ops Manager Trainee role is the perfect place to start your journey!

Frequently Asked Questions (FAQs) for (USA)COACH/OPS MGR TRAINEE Role at Walmart
What are the responsibilities of a Coach/Ops Manager Trainee at Walmart?

As a Coach/Ops Manager Trainee at Walmart, your core responsibilities include leading and developing store teams by teaching and listening to associates, driving financial performance through effective management of P&L statements, and overseeing customer service initiatives. You’ll also play a crucial role in hiring, training, and mentoring associates while promoting a culture of inclusion and continuous improvement.

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What qualifications do you need to be a Coach/Ops Manager Trainee at Walmart?

To qualify for the Coach/Ops Manager Trainee position at Walmart, you must have either two years of college, one year of retail and one year of supervisory experience, or two years of general work experience combined with one year of supervisory experience. Preferred qualifications include a Bachelor’s in Business Management and leadership experience managing teams.

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How does Walmart support career development for Coach/Ops Manager Trainees?

Walmart is dedicated to the career development of its Coach/Ops Manager Trainees by offering learning opportunities such as the Live Better U education benefit program, which covers tuition, books, and fees for various educational programs. Additionally, the company provides continuous training and mentorship to enhance skills and foster growth within the company.

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What is the expected salary range for a Coach/Ops Manager Trainee at Walmart?

The hourly wage for the Coach/Ops Manager Trainee at Walmart ranges from $31.25 to $38.46, depending on experience and location. This position also includes opportunities for performance-based bonuses and other compensation based on the store’s sales volume and regional pay zone.

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What benefits does Walmart offer to its Coach/Ops Manager Trainees?

Walmart provides an extensive benefits package for Coach/Ops Manager Trainees, including health care coverage, a 401(k) plan, paid time off, and various insurance options. Employees also enjoy perks like company discounts, adoption and surrogacy reimbursement, and educational benefits to help enhance their personal and professional lives.

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Common Interview Questions for (USA)COACH/OPS MGR TRAINEE
Can you describe your leadership style as a Coach/Ops Manager Trainee?

When discussing your leadership style, highlight how you tailor your approach to meet the needs of your team. Emphasize your commitment to active listening, collaboration, and leading by example to foster a positive work environment.

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How do you handle conflicts within your team?

Share a specific example of a past conflict you resolved by using effective communication and engagement. Talk about your ability to mediate between parties and find a mutually agreeable solution that promotes teamwork.

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What strategies would you use to drive sales performance in your store?

Outline specific tactics such as analyzing sales data, setting clear goals for associates, and motivating the team through recognition. Mention how you would monitor inventory flow and merchandising presentations to optimize sales.

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Can you give an example of how you have demonstrated exceptional customer service in a previous role?

Describe a scenario where you went above and beyond to meet a customer’s needs, perhaps by addressing a complaint or providing personalized service. Stress the importance of being attentive and responsive to customer feedback.

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How would you promote diversity and inclusion in the workplace as a Coach/Ops Manager Trainee?

Discuss initiatives you would implement to create an inclusive environment, such as team-building activities and training sessions geared towards building awareness around diversity. Highlight the importance of representation and employee engagement in fostering an accepting workplace.

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What do you believe are the key components of effective employee training?

Talk about the importance of practical training, ongoing support, and regular performance evaluations. Stress the significance of setting clear expectations and creating an environment where associates feel comfortable asking questions.

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How do you ensure a high standard of ethical practice within your team?

Emphasize your commitment to integrity by creating an environment where ethical behavior is modeled at all times. Discuss your approach to applying company policies, encouraging open communication, and promoting adherence to ethical standards.

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What methods do you use to analyze financial performance in a store?

Share your familiarity with reviewing P&L statements and how you track key performance indicators. Illustrate your experience with budgeting and forecasting, including making data-driven decisions to enhance profitability.

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How do you adapt to changes in the retail environment?

Discuss examples of how you've embraced change in previous positions. Mention your adaptability and willingness to learn from new experiences, emphasizing your proactive approach to upcoming trends and challenges.

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What are your goals for the Coach/Ops Manager Trainee role?

Speak about your aspirations to grow within Walmart, focusing on how you plan to enhance your leadership skills, improve team performance, and contribute positively to store operations and customer satisfaction.

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April 16, 2025

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