QA Engineer (Manual)

As a QA Engineer (Manual) at Wati, your main responsibilities include planning and executing tests, analyzing project issues, writing test cases, and managing defect logs. You'll collaborate closely with the development team to ensure high software quality for our business messaging solutions. Additionally, you'll prepare documentation to assist the automation team as we transition towards automation scripting.

To join Wati as a QA Engineer (Manual), you should have at least 2 years of testing experience and a good understanding of various testing methods. Familiarity with web applications, mobile applications, APIs, and test management tools is crucial. Strong English communication skills and the ability to work both independently and as part of a team are also important for success in this role.

At Wati, we value qualities like positive thinking, logics, and progressive spirit. As a QA Engineer (Manual), you should be open-minded and flexible in tailoring project processes. Being a good team player with strong human relations skills will also help you communicate effectively with stakeholders and enhance collaboration within our diverse team.

While the focus of the QA Engineer (Manual) role at Wati is on manual testing, we also encourage candidates who are open to learning about automation testing. You’ll assist the automation team in preparing documentation and gradually begin writing automation scripts using Playwright, making it beneficial to have a willingness to learn.

As a QA Engineer (Manual) at Wati, you'll work on projects that involve testing our innovative business messaging solutions for SMBs and large enterprises. This includes ensuring the quality of our applications on various platforms such as web, mobile, and API, which aim to simplify communication for users around the world.

In your response, outline the steps you follow in your testing process, including planning, executing, and analyzing tests. Highlight the importance of communication with development teams for successful outcomes.

Discuss your approach to defect management, including how you log, categorize, and prioritize defects and your methods for documenting them. Mention any tools you’ve used for this purpose.

Be specific about the types of testing you've performed, such as functional, regression, and exploratory testing. Give examples of projects where you applied these methodologies.

Talk about how you develop comprehensive test cases and scenarios based on project requirements, leveraging requirements traceability metrics to ensure all aspects of the application are tested.

Describe your strategies for prioritizing testing tasks, effectively communicating with team members, and possibly conducting risk-based testing if time constraints exist.

Share the test management tools you have used, elaborating on their features and how they helped improve your testing efficiency and reporting capabilities.

Highlight a specific incident where you identified a complex bug, explaining your investigative process and the impact it had on the project or product.

Discuss the key components of a test report, such as test objectives, test coverage, results, defects found, and any recommended actions based on testing outcomes.

Mention resources such as online courses, webinars, and testing community forums you utilize, as well as your willingness to continuously learn and grow in your field.

Express your enthusiasm for Wati's mission, innovative products, and commitment to communication. Highlight how your personal values align with the company’s goals, and how you envision contributing to its success.