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QA Engineer (Manual)

Wati is a rapidly growing CPaaS (Communication Platform as a Service) that offers innovative business messaging solutions for both SMBs and large enterprises. Our mission is to simplify business communication, starting with WhatsApp.

Backed by global investors Sequoia, DST Global, and Tiger Global, we proudly stand as Shopify’s first investment in Asia. Additionally, we’re one of the industry's top Meta BSPs (Business Solution Providers).

We serve 12000+ customers across 100+ countries. As a remote-first company, we prioritize adaptability and inclusivity. Our talented team spans the globe, working collaboratively to drive innovation and empower businesses through WhatsApp.

We are growing fast, and we are now looking for a QA Engineer to ensure software quality in the production grade of the most loved SMB messaging collaboration tool.

What you’ll do:

  • Planning test
  • Analyze and clarify detail of project issues
  • Implement writing checklists, test cases, test reports, defect log.
  • Manage and execute tests according to plan, including providing test results based on test status, test reports.
  • Coordinate with team members in the development team and other groups to complete the job well.
  • Complete tasks assigned on the schedule.
  • Prepare documentation for the automation team creating automation scripts.
  • Ready to study and switch gradually to write automation scripts using Playwright.
  • 2+ years of testing experience
  • Good understanding of the various types of testing and test management tools
  • Familiar with Web application, Mobile application, API as well as browser inspector
  • Can work well independently or teamwork
  • Good English skill: Reading, Writing, Verbal communication
  • Human relation skills
  • Able to create test related documents
  • Responsive testing

Soft Skills:

  • Positive thinking and have a progressive spirit
  • Logic thinking and good at business analysis
  • Open-minded and flexible in project’s process tailoring
  • Good team player

Average salary estimate

$80000 / YEARLY (est.)
min
max
$70000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About QA Engineer (Manual), WATI.io

Wati is excited to announce an opening for a QA Engineer (Manual) to join our dynamic team! As a cutting-edge CPaaS, we’re on a mission to make business messaging simple and effective, starting with WhatsApp. Imagine being part of a company that’s backed by top-notch investors like Sequoia, DST Global, and Tiger Global, while also being a pioneer in Asia by partnering with Shopify. We are proud to support over 12,000 customers across more than 100 countries, and as a remote-first organization, we believe in fostering inclusivity and adaptability among our global workforce. In this role, you will be responsible for planning tests, analyzing project issues, and developing comprehensive checklists and test cases. You’ll manage and execute tests according to our well-defined plans while coordinating with our talented development team to ensure optimal results. You will also assist in preparing documentation for our automation team, helping seamlessly transition into writing automation scripts using Playwright. If you have 2+ years of experience in testing with a solid grasp of various testing types and are familiar with web applications, mobile applications, and APIs, we want to hear from you! Strong English communication skills and good human relation skills will also help you shine in this fast-paced, collaborative environment. Join us as we innovate and empower businesses through effective communication!

Frequently Asked Questions (FAQs) for QA Engineer (Manual) Role at WATI.io
What are the primary responsibilities of a QA Engineer (Manual) at Wati?

As a QA Engineer (Manual) at Wati, your main responsibilities include planning and executing tests, analyzing project issues, writing test cases, and managing defect logs. You'll collaborate closely with the development team to ensure high software quality for our business messaging solutions. Additionally, you'll prepare documentation to assist the automation team as we transition towards automation scripting.

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What qualifications are necessary to be a QA Engineer (Manual) at Wati?

To join Wati as a QA Engineer (Manual), you should have at least 2 years of testing experience and a good understanding of various testing methods. Familiarity with web applications, mobile applications, APIs, and test management tools is crucial. Strong English communication skills and the ability to work both independently and as part of a team are also important for success in this role.

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What soft skills should a QA Engineer (Manual) have at Wati?

At Wati, we value qualities like positive thinking, logics, and progressive spirit. As a QA Engineer (Manual), you should be open-minded and flexible in tailoring project processes. Being a good team player with strong human relations skills will also help you communicate effectively with stakeholders and enhance collaboration within our diverse team.

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Is experience in automation testing required for the QA Engineer (Manual) position at Wati?

While the focus of the QA Engineer (Manual) role at Wati is on manual testing, we also encourage candidates who are open to learning about automation testing. You’ll assist the automation team in preparing documentation and gradually begin writing automation scripts using Playwright, making it beneficial to have a willingness to learn.

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What type of projects will a QA Engineer (Manual) work on at Wati?

As a QA Engineer (Manual) at Wati, you'll work on projects that involve testing our innovative business messaging solutions for SMBs and large enterprises. This includes ensuring the quality of our applications on various platforms such as web, mobile, and API, which aim to simplify communication for users around the world.

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Common Interview Questions for QA Engineer (Manual)
Can you describe your testing process as a QA Engineer?

In your response, outline the steps you follow in your testing process, including planning, executing, and analyzing tests. Highlight the importance of communication with development teams for successful outcomes.

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How do you manage and document defects found during testing?

Discuss your approach to defect management, including how you log, categorize, and prioritize defects and your methods for documenting them. Mention any tools you’ve used for this purpose.

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What types of testing are you most experienced with?

Be specific about the types of testing you've performed, such as functional, regression, and exploratory testing. Give examples of projects where you applied these methodologies.

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How do you ensure thorough test coverage?

Talk about how you develop comprehensive test cases and scenarios based on project requirements, leveraging requirements traceability metrics to ensure all aspects of the application are tested.

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How do you handle tight deadlines in your testing projects?

Describe your strategies for prioritizing testing tasks, effectively communicating with team members, and possibly conducting risk-based testing if time constraints exist.

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What tools do you prefer for test case management and why?

Share the test management tools you have used, elaborating on their features and how they helped improve your testing efficiency and reporting capabilities.

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Can you give an example of a challenging bug you found during testing?

Highlight a specific incident where you identified a complex bug, explaining your investigative process and the impact it had on the project or product.

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What should be included in a test report?

Discuss the key components of a test report, such as test objectives, test coverage, results, defects found, and any recommended actions based on testing outcomes.

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How do you keep up with new testing trends and technologies?

Mention resources such as online courses, webinars, and testing community forums you utilize, as well as your willingness to continuously learn and grow in your field.

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Why do you want to work as a QA Engineer (Manual) at Wati?

Express your enthusiasm for Wati's mission, innovative products, and commitment to communication. Highlight how your personal values align with the company’s goals, and how you envision contributing to its success.

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WATI is an early-stage, fast-growing SaaS platform that is revolutionizing how businesses communicate with their customers. We believe customer relationships are built through conversations, one message at a time. Through our cutting-edge customer...

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Full-time, remote
DATE POSTED
March 15, 2025

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