Workforce Planner
This role is an onsite position based out of one of our Middle Mile Center in either Greensboro, NC or South Elgin, IL
The Workforce Planner plays a vital role in staffing, planning, and achieving site(s) specific goals across Wayfair. They partner with others to ensure timely and cost efficient processing of the orders.
What You'll Do
- You will create weekly and daily operating plans for site(s) and resolve variances between plan, actuals, and goals. Responsible for site plans at this cadence to align with Site leadership and network priorities.
- You will monitor plans and work in process backlogs to consider impacts of future planning and staffing
- You will provide input to strategic shift planning at the site to ensure the building is staffed according to short-mid-long term volume projections
- Coordinate with local site operations and central planning teams to analyze historical data and forecast demand for that site
- Manage and interpret the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators (Service Level Commitments)
- You will be able to engage at shift level, in real time to make proactive changes to support execution of the daily operations plan
- You’ll be responsible for facilitating problem solving efforts when goals are not met based on current inputs to daily plan - i.e. Attrition, Absenteeism, Productivity
- You will support site operations team by optimizing staffing requirements for the site specific daily plan
- You will build a strong relationship with the site operations team to ensure proper execution of the daily level capacity / throughput plan through education in visibility to data and constant communication
- Communicate with cross-functional leadership
- Work in close collaboration with Network Planning, Field Industrial Engineering, Process Definition and Standards Excellence to enable performance management improvements
What You'll Need
- 2+ years relevant experience in supply chain
- Excellent communication skills - Able to guide and influence peers and leaders across levels and organization. Disseminate information effectively.
- Technical aptitude in multiple systems; understanding of Google Suite, Data Visualization platforms, basic SQL/GBQ.
- Bachelor’s Degree in a quantitative field (engineering, economics, math, and statistics), business or equivalent
- Basic and working knowledge of Six Sigma tools and Lean techniques; process focused, organized and able to assess change management requirements
- Strong understanding in the use of technical/statistical tools to drive process improvements
- You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.
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Join Wayfair as a Workforce Planner and immerse yourself in a dynamic and rewarding environment at our Greensboro, NC location! In this onsite role, you will become an essential part of our daily operations, where you'll create both weekly and daily plans that align with our site leadership's objectives. Your insights will help resolve variances between forecasts and actual performance, ensuring our operations run smoothly and efficiently. With your keen analytical skills, you will process historical data and forecast demand, providing vital input into our strategic planning. Not only will you manage key performance indicators, but you'll also engage in real-time decision-making to support our daily operational goals. You'll collaborate closely with different teams, maintaining strong communication and building relationships that empower our site to thrive. If you're passionate about driving process improvements and have a knack for data visualization, this could be your perfect match! At Wayfair, we celebrate diversity and encourage innovative thinkers who aspire to make a difference. Join us and be part of a team where together, we redefine the way people shop for their homes.
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