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Assistant Property Manager (Pasadena Studios)

WinnCompanies is seeking an Assistant Property Manager to join our team at Pasadena Studiosa 180 units-unit affordable housing community located in Pasadena, CA.


In this role, you will support the Property Manager in managing all aspects of the community, including leasing, accounts receivable, accounts payable, service requests, and customer service.


Please note that the pay range for this position is $23.00 to $29.00 per hour. The selected candidate will adhere to the following schedule: Monday through Friday, from 8:00AM to 5:00PM.


Responsibilities
  • Monitor collections, post rent payments, enforce the collection policy, and initiate legal action when required.
  • Facilitate all aspects of apartment leasing: touring with prospective residents, processing applications, processing recertifications, and negotiating lease renewals.
  • Provide exceptional customer service, respond to resident issues and complaints in a timely manner, and promote positive resident relations.
  • Assist in all facets of physical and financial management as needed and assigned.
  • Act as Property Manager in absence of the Manager for specified amounts of time.
  • Prepare financial reports for the Property Manager, as well as resident correspondence and recertification notices.
  • Monitor the flow of accounts payable, from issuing purchase orders to processing invoices.


Requirements
  • High school diploma or GED equivalent.
  • Minimum of 1 year of relevant work experience.
  • Less than 1 year of supervisory experience.
  • Tax credit experience.
  • Experience with various computer systems, including Microsoft Office.
  • Outstanding verbal and written communication skills.
  • Excellent customer service skills.
  • Superb attention to detail.
  • Willingness to learn and be trained.
  • Ability to multi-task in a fast-paced office environment.
  • Ability to work with a diverse group of people and personalities.


Preferred Qualifications
  • Associate's degree.
  • Experience in property management.
  • Experience with RealPage property management software.


$23 - $29 an hour

Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,300+ team members working together to create the best possible living communities in 27 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Salary will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.


The position requires a background check which includes criminal, employment verification, reference checks, credit history and drug testing due to the following job responsibilities: administration of rental applications and other resident paperwork, acceptance of rental payments, unit inspections, and processing of financial and banking data.  Due to the access to personally identifiable information contained in resident applications and files, financial systems, unit keys, as well as interaction with resident population, employment applicants shall be subject to a criminal background check.  Qualified applicants with arrest or conviction records are encouraged to apply and will be considered for employment in accordance with the LA County Fair Chance Ordinance and the California Fair Chance Act.


Current Winn employees should apply through this internal link.

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Average salary estimate

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$47840K
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What You Should Know About Assistant Property Manager (Pasadena Studios), WinnCompanies

WinnCompanies is excited to announce an opening for an Assistant Property Manager at Pasadena Studios in Los Angeles, CA! If you have a passion for enhancing community living and enjoy working in a dynamic environment, this could be the perfect opportunity for you. In this role, you will team up with the Property Manager to manage everything from leasing and accounts receivable to providing top-notch customer service. You’ll get hands-on experience with all aspects of apartment leasing, including touring with potential residents and processing applications. You’ll also be the go-to person for monitoring collections and preparing financial reports, ensuring everything runs smoothly for our 180-unit affordable housing community. We are looking for someone who possesses outstanding communication skills, a keen attention to detail, and the ability to multi-task in a bustling office. Plus, if you’re someone who thrives on building positive relationships with residents, we want to hear from you! This full-time position offers a pay range of $23.00 to $29.00 per hour with a typical schedule of Monday to Friday, 8:00 AM to 5:00 PM. At WinnCompanies, you'll not only be stepping into a vibrant work culture but also into a role that allows you to make a significant difference in the lives of residents. Join us and help create great living experiences while advancing your career in property management.

Frequently Asked Questions (FAQs) for Assistant Property Manager (Pasadena Studios) Role at WinnCompanies
What are the primary responsibilities of an Assistant Property Manager at Pasadena Studios?

As an Assistant Property Manager at Pasadena Studios with WinnCompanies, you will oversee various important tasks including monitoring rent collections, facilitating leasing processes, responding to resident inquiries, and preparing financial reports. You will support the Property Manager in ensuring the community runs smoothly and meets the needs of its residents.

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What qualifications are needed to apply for the Assistant Property Manager position at WinnCompanies?

Candidates for the Assistant Property Manager position at Pasadena Studios should have at least a high school diploma or GED, ideally with a year of relevant work experience. Strong verbal and written communication skills, customer service abilities, and knowledge of basic financial management are essential. Experience in property management and familiarity with software like RealPage are preferred.

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How does the work culture at WinnCompanies support Assistant Property Managers?

WinnCompanies fosters a supportive and collaborative work culture for Assistant Property Managers. Team members are encouraged to grow professionally through various training and development opportunities while being recognized and rewarded for their efforts, enhancing their career path in property management.

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What is the pay range for the Assistant Property Manager role at Pasadena Studios?

The Assistant Property Manager position at Pasadena Studios offers a competitive pay range of $23.00 to $29.00 per hour, depending on experience and qualifications. This reflects WinnCompanies' commitment to attracting skilled professionals to enhance the living experience for residents.

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Can you describe the benefits package for Assistant Property Managers at WinnCompanies?

WinnCompanies provides a comprehensive benefits package for full-time employees, including generous time-off policies, a 401(k) plan with company match, health insurance options, and various additional perks such as tuition reimbursement and wellness programs, which helps Assistant Property Managers maintain a healthy work-life balance.

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Common Interview Questions for Assistant Property Manager (Pasadena Studios)
What strategies do you use to provide excellent customer service as an Assistant Property Manager?

To provide exceptional customer service as an Assistant Property Manager, it’s crucial to actively listen to residents’ concerns, address issues promptly, and maintain open lines of communication. I implement feedback systems to ensure I’m aware of residents’ needs and work diligently to create a welcoming environment.

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How do you handle a difficult resident complaint?

When faced with a difficult resident complaint, I first listen and empathize with their situation. I then investigate the issue thoroughly and communicate the steps I will take to resolve it, ensuring the resident feels valued and heard throughout the process.

Join Rise to see the full answer
Describe your experience with lease negotiations.

In my previous roles, I’ve managed lease negotiations by understanding the needs of potential residents and offering flexible terms when appropriate. I ensure that all relevant information is communicated clearly and strive to find mutually beneficial agreements.

Join Rise to see the full answer
What is your experience with property management software?

I have used various property management software applications, including RealPage. I find these tools invaluable for tracking tenant information, processing payments, and generating financial reports, ensuring efficiency in daily operations.

Join Rise to see the full answer
How do you prioritize your tasks in a fast-paced environment?

To manage tasks effectively in a fast-paced environment, I prioritize based on urgency and impact. I utilize to-do lists and digital calendars to keep track of deadlines, enabling me to focus on high-priority activities while staying organized.

Join Rise to see the full answer
Can you discuss your experience with financial management tasks?

In my past experiences, I’ve been responsible for overseeing accounts payable and receivable, monitoring budgets, and preparing financial reports. These experiences have honed my skills in maintaining accurate financial records and ensuring the overall profitability of the property.

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How do you support team members in a collaborative environment?

I believe in fostering a collaborative environment by encouraging open communication, sharing resources, and collaborating on projects. I routinely check in with colleagues to offer assistance and solicit feedback, creating a supportive team atmosphere.

Join Rise to see the full answer
What is your approach to multitasking in an office?

While multitasking in an office, I focus on maintaining clarity by mapping out my daily responsibilities and grouping similar tasks. This helps me remain productive while minimizing the risk of overlooking important details.

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How would you conduct a property inspection?

During a property inspection, I meticulously check all units and common areas for cleanliness, safety, and maintenance needs. I document any issues and promptly communicate with the appropriate staff to ensure timely resolutions.

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What methods do you use to engage with residents positively?

To engage residents positively, I initiate regular communication, host community events, and encourage feedback. Understanding their preferences and concerns helps build strong relationships and a sense of community.

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April 6, 2025

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