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Maintenance Technician II (Orchard Place Apartments)

Carpentry, electrical, HVAC, plumbing, and you! These are some of the most important things we need to maintain our properties and keep our residents happy. If you're looking to make a difference with your technical knowledge and excellent customer service, then we want to hear from you.


WinnCompanies is looking for an agile and motivated Maintenance Technician II to join our Orchard Place Apartments team, a 550-unit affordable housing community located in Rochester, NY.


This opportunity offers a pay range of $21.00 - $24.00 hourly.


Responsibilities
  • Diagnose and make repairs in such areas as, but not limited to: appliances, carpentry, hardware accessories, masonry, painting, basic electrical, basic plumbing, and basic HVAC.
  • Complete assigned service requests and repairs consistent with company operating procedures. Ensure vacant apartments are prepared for occupancy and market ready in accordance to company standards.
  • Perform maintenance service orders associated with the preventive maintenance program, building and safety inspection and annual unit inspection. Order supplies and materials needed for repairs and maintenance.
  • Maintain grounds and curb appeal through snow removal, landscaping, and trash management activities.
  • Be available for on call activity during off hours and emergencies based on a pre-determined schedule and need.


Requirements
  • 1-3 years of relevant work experience.
  • General knowledge of electrical, plumbing, appliances, HVAC, and/or carpentry.
  • Basic familiarity with computers and tablets.
  • Excellent customer service skills.
  • A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
  • Possess good communication and interpersonal skills.
  • Availability for on-call activity during off-hours for urgent needs.
  • Ability to speak and understand basic English.
  • Ability to adapt successfully to changing situations and environments. 


Preferred Qualifications
  • Vocational or technical training.
  • CAMT certification.
  •  LIHTC and Project Based Section 8 experience.


$21 - $24 an hour



Our Benefits:

Permanent full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)

- 401(k) plan options with a company match

- Various Comprehensive Medical, Dental, & Vision plan options

- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution

- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance

- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)

- Tuition Reimbursement program and continuous training and development opportunities

- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options

- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more!)

- Flexible and/or Hybrid schedules are available for certain roles

- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

- To learn more, visit winnbenefits.com


Why WinnCompanies?

A job you can be proud of: WinnCompanies is a nationally recognized leader in apartment community management and development. Our team members are committed to helping people in the communities we serve and making a positive difference in their lives. 

A job that challenges you: Our employees are responsible for our growth and success, and we challenge our team members to always be their best in our fast-paced, dynamic and rewarding workplace. 

A job you can learn from: We offer multi-faceted leadership and learning opportunities to support our team members’ career growth and professional development.

A team that caresWe value teamwork, innovation, diversity and mutual respect. Through our recognition and rewards programs, we’re committed to celebrating and uplifting our team members.

 

About Us:

WinnCompanies is a mission-driven, national business focused on building and operating top quality affordable housing communities for individuals and families of all incomes, including members of the U.S. Armed Forces and their families. Our people are the source of our success – 4,400+ team members working together to create the best possible living communities in 24 states, Washington, D.C., and Puerto Rico.

 

Whether your skills are in operations, maintenance, leasing, compliance, marketing, IT, HR, accounting or finance, there’s a role for you at WinnCompanies. Your passion for excellence can help us make a positive impact in the lives of real people every day.


If you are a California Resident, please see our Notice of Collection here.

Current Winn employees should apply through this internal link.

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CEO of WinnCompanies
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Gilbert Winn
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Average salary estimate

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$43680K
$49920K

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What You Should Know About Maintenance Technician II (Orchard Place Apartments), WinnCompanies

Looking to put your skills to great use as a Maintenance Technician II? Join the amazing team at Orchard Place Apartments, where your talents will shine in our vibrant Rochester, NY community! We’re all about keeping our 550-unit affordable housing apartments in peak condition, and we need someone like you who can handle everything from carpentry to plumbing, plus a dash of great customer service. Your days will be dynamic, encompassing tasks like diagnosing and repairing appliances, completing service requests efficiently, and ensuring our vacant apartments are move-in ready. Plus, you’ll help maintain the curb appeal of our grounds through landscaping and snow removal. With a competitive pay rate of $21.00 - $24.00 per hour, we also provide generous benefits including flexible work schedules, tuition reimbursement opportunities, and comprehensive health plans. We believe that as a Maintenance Technician II, you can make a real difference in people’s lives and in the community. So if you have experience in maintenance, excellent communication skills, and a willingness to be on call during off hours, we’d love to hear from you. Join WinnCompanies, a mission-driven leader in affordable housing management, and let’s create a wonderful living experience together!

Frequently Asked Questions (FAQs) for Maintenance Technician II (Orchard Place Apartments) Role at WinnCompanies
What does a Maintenance Technician II do at Orchard Place Apartments?

As a Maintenance Technician II at Orchard Place Apartments, you will diagnose and repair various systems including electrical, plumbing, HVAC, and appliances. Your primary focus will be on maintaining our 550-unit community in Rochester, NY, ensuring that all service requests are completed efficiently and with excellent customer service. You’ll play a crucial role in keeping our properties habitable and appealing for our residents.

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What qualifications are needed to be a Maintenance Technician II at WinnCompanies?

To apply for the Maintenance Technician II position at WinnCompanies, candidates should have 1-3 years of relevant experience and general knowledge of electrical, plumbing, HVAC, and carpentry. A vocational or technical training background, CAMT certification, and experience with LIHTC and Project Based Section 8 are preferred but not necessary.

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What is the pay scale for a Maintenance Technician II at Orchard Place Apartments?

The pay range for a Maintenance Technician II at Orchard Place Apartments is competitive, set between $21.00 and $24.00 per hour. This reflects our commitment to offering rewarding compensation for dedicated work in maintaining our affordable housing community.

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What benefits does WinnCompanies offer to Maintenance Technician II employees?

WinnCompanies provides a comprehensive benefits package for Maintenance Technician II positions, including generous time off policies, 401(k) plans with a company match, various health plans, tuition reimbursement, and employee assistance programs. We truly value our team members by offering support for their well-being and professional growth.

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How important are customer service skills for a Maintenance Technician II at WinnCompanies?

Customer service skills are essential for a Maintenance Technician II at WinnCompanies. You will interact with residents regularly, so the ability to communicate clearly, empathize with their needs, and provide top-notch repairs will greatly impact residents’ satisfaction and contribute to the success of our community.

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What does the work schedule look like for a Maintenance Technician II at Orchard Place Apartments?

The work schedule for a Maintenance Technician II at Orchard Place Apartments typically includes regular weekday hours with an on-call component for emergencies. This flexibility ensures that we can address urgent maintenance needs promptly while allowing some work-life balance.

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How can I apply to become a Maintenance Technician II at WinnCompanies?

To apply for the Maintenance Technician II position at WinnCompanies, you can submit your application through our career portal. Make sure to highlight your relevant experience and skills that match the requirements outlined in the job description for the Orchard Place Apartments.

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Common Interview Questions for Maintenance Technician II (Orchard Place Apartments)
What experience do you have with HVAC systems as a Maintenance Technician II?

In your answer, describe specific HVAC systems you’ve worked with, any troubleshooting you’ve performed, and how you ensure systems are running efficiently. Highlight any certifications or training that support your expertise in this area.

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How do you prioritize your maintenance tasks?

Provide insight into your organizational skills by discussing how you evaluate the urgency and importance of various tasks. Mention any tools or systems you use to manage your workload effectively, such as service request tracking or checklists.

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Can you give an example of a challenging repair you successfully completed?

Share a specific example that showcases your problem-solving abilities. Explain the situation, what steps you took to diagnose the issue, and how you ensured the repair was successful, which ultimately satisfied the resident.

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How do you handle a difficult resident while performing maintenance?

Discuss the importance of patience and active listening in your interactions with residents. Share a previous experience where you resolved a conflict positively, maintaining professionalism and ensuring the resident felt heard and valued.

Join Rise to see the full answer
What steps do you take to ensure safety during maintenance work?

Detail safety protocols you follow, such as wearing proper personal protective equipment (PPE), using tools correctly, and conducting risk assessments before starting a task. Highlight your commitment to safety for both yourself and the residents.

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What general maintenance software are you familiar with?

List any maintenance management software you have used, emphasizing your ability to adapt to new technologies quickly. Explain how you utilized these tools to track work orders and manage inventory efficiently.

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How do you stay current with maintenance technology and trends?

Explain how you pursue professional development, such as attending workshops, taking courses, or following industry news. This shows your initiative to stay informed and improve your skills continually.

Join Rise to see the full answer
Describe your experience with property inspections.

Talk about the types of inspections you’ve conducted and their importance in preventing larger issues. Discuss how you keep detailed records of your inspections and repairs to support compliance and enhance the property’s condition.

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How do you manage your time when facing multiple repair requests?

Discuss your approach to multitasking and effective time management, mentioning any prioritization techniques you apply. This could involve categorizing requests based on urgency and complexity, ensuring you meet residents' needs promptly.

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Why do you want to work as a Maintenance Technician II at Orchard Place Apartments?

Share your motivation for wanting to join the team at Orchard Place Apartments, emphasizing your passion for maintaining communities and helping residents. Discuss how this role fits into your career goals and aspirations in property maintenance.

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Through the efforts of our outstanding team members, WinnCompanies is the creator and champion of the best possible living communities for our residents and clients, achieved through strong partnerships, a passion for excellence and a commitment t...

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Full-time, on-site
DATE POSTED
November 28, 2024

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