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Property Administrator

ABOUT THE ROLE

A varied and responsible position providing administrative support to a friendly team of Property Management Surveyors. The nature of this role will be to assist in managing the team’s property portfolio and action any tenant queries and client instructions.

The role will require regular and direct communication with surveyors, graduates and on-site staff. 

You will be the first point of contact for tenants, clients and contractor enquiries. You will maintain relationships with suppliers whilst overseeing, and drafting contracts in compliance with the firm’s procurement policy.

You will attend monthly client meetings to carry out minute-taking and distribute to relevant parties.

You will have the responsibility for ensuring the property management systems are kept up to date, organise  regular maintenance/repair requirements, approve invoices and also coordinate and collate various management reports, including; arrears, prelists, budget variances.

 

WHAT MATTERS MOST IN THIS ROLE

Building and maintaining close professional relationships with clients, tenants and colleagues is paramount to your success.

You will have experience with multi-tasking and working towards tight deadlines. You will regularly deal with a range of enquiries quickly and efficiently.

Attention to detail is crucial, especially in the maintenance of our databases, approving contractor invoices and preparing quarterly reports to send to clients.

You must have strong working knowledge of Microsoft word, Excel, Teams and SharePoint.

Previous experience working in accounts or having a high level understanding of UK financial practices, including budgeting, VAT, and accounting standards relevant to property management is desirable.

Other duties will include:

•       Review and updating reports, outlining measures are taken to reduce Health & Safety risks.

•       Maintaining and updating property management accounting and tenant management databases.

•       Develop and implement emergency response plans, across a number of property portfolios.

•       Lease review and data input, ensuring data is accurate and kept up to date.

•       Provide support with sustainable property management, to include the collection, management and analysis of utility data.

•       Other adhoc duties as required

 

WHAT WE EXPECT FROM YOU

A proactive, practical, and positive approach to work is required.

Readiness to take responsibility, act on your own initiative and remain calm under pressure.

Attention to detail, problem-solving, time management and organisational skills.

An understanding of UK property laws and regulations, including safety standards would be beneficial.

Excellent and professional communication skills with the ability to build gravitas amongst tenants and contractors is also paramount.

Resilience and ability to work with the dynamic nature of the property market whilst adapting to changing circumstances and processes.

 

WHY WORKMAN?

•       Hybrid working to offer you a great work life balance, with a minimum of three days in the office.

•       A full-time contract (35 hours a week) offers the core hours of 10am – 4pm, allowing additional flexibility to what time you can start work.

•       Discretionary annual bonus and salary reviews.

•       Healthcare, life insurance & wellness programme.

•       Long service additional holidays, your birthday off and an extra day between Christmas and New Year

•       Lifestyle benefits to suit you: gym membership, cycle to work, buy and sell holiday to name just a few.

•       Social events throughout the year including a firm wide Christmas party!

•       Generous referral bonus.

 

ABOUT WORKMAN LLP

As the UK’s leading independent commercial property management specialist, Workman has an enviable position within the property industry.

We are proud of our longstanding relationships with many of our clients, some of whom we have worked with for more than 25 years. Our clients include leading institutional and sector-specialist investors, private property companies, public sector bodies and a growing number of overseas investors.

We pride ourselves on the calibre of our employees and their unique skill sets.

For more information on working for Workman please visit
Our People | Workman LLP

EQUAL OPPORTUNITIES

We are an equal opportunities employer, and it is our policy to recruit a diverse workforce and follow the guidelines of the Equality Act 2010

This job description does not form part of your contract of employment and the duties may be amended from time to time.

SALARY BANDING

£22,500 - £24,000

Average salary estimate

$23250 / YEARLY (est.)
min
max
$22500K
$24000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Administrator, Workman LLP

Are you ready to take on a dynamic and rewarding role as a Property Administrator with Workman LLP? You'll be providing essential administrative support to a friendly team of Property Management Surveyors, becoming an integral part of our operations. In this role, you'll assist in managing the property portfolio, addressing tenant queries, and ensuring client instructions are executed flawlessly. You'll be the first point of contact for tenants, clients, and contractors, so building strong relationships is key! Your duties will also include attending monthly client meetings, minute-taking, overseeing contracts, and maintaining the property management systems. With a focus on efficiency, you'll organize maintenance requests, approve invoices, and prepare vital management reports that keep everything running smoothly. We're looking for someone who thrives in a fast-paced environment and is detail-oriented, with proficiency in Microsoft applications. If you have a background in accounts or a solid understanding of UK financial practices, plus an interest in property management, this could be the perfect opportunity for you. At Workman, we value a proactive and positive approach, and we provide a supportive work environment with hybrid working options, a competitive salary, and numerous lifestyle benefits. Join us and contribute to our mission of being one of the UK's leading independent commercial property management specialists!

Frequently Asked Questions (FAQs) for Property Administrator Role at Workman LLP
What are the primary responsibilities of a Property Administrator at Workman LLP?

As a Property Administrator at Workman LLP, your main responsibilities include managing the property portfolio, addressing tenant queries, supporting surveyors with their tasks, and overseeing contracts. You will be the first point of contact for tenants and clients, maintaining relationships, coordinating maintenance, and ensuring our property management systems are current. Additionally, you will take minutes at client meetings, approve invoices, and prepare essential management reports.

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What qualifications are needed for the Property Administrator position at Workman LLP?

To be successful in the Property Administrator role at Workman LLP, you should possess strong organizational and time-management skills, as well as a proactive and positive attitude. While previous experience in accounts or a solid understanding of UK financial practices is beneficial, a strong grasp of Microsoft Word, Excel, Teams, and SharePoint is a must. Familiarity with UK property laws and regulations will also be advantageous.

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How does Workman LLP support work-life balance for Property Administrators?

At Workman LLP, we prioritize work-life balance by offering hybrid work options, allowing our Property Administrators to work a minimum of three days in the office, with great flexibility around core hours. This arrangement ensures that you can manage your professional and personal commitments effectively, while still being part of a collaborative team.

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What skills are essential for success as a Property Administrator at Workman LLP?

Success as a Property Administrator at Workman LLP hinges on several skills, including attention to detail, excellent communication abilities, and strong problem-solving skills. You should also have the resilience to navigate the dynamic property market and adapt to changing circumstances, ensuring that you meet the needs of clients and tenants with ease.

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What benefits does Workman LLP offer to its Property Administrators?

Workman LLP provides a range of benefits to its Property Administrators, including a competitive salary, discretionary annual bonuses, healthcare, life insurance, and a wellness programme. Additionally, employees enjoy lifestyle benefits such as gym memberships, additional holidays for long service, and exciting social events, creating a fulfilling work environment.

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Common Interview Questions for Property Administrator
Can you describe your experience with property management systems applicable to the Property Administrator role?

Highlight your experiences with property management systems, focusing on the specific software you’ve used and how it has helped you in managing tenant queries or maintaining accurate records. Employers will appreciate your familiarity with relevant technologies and your ability to adapt to new systems.

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How do you handle tight deadlines while managing multiple tasks as a Property Administrator?

Discuss your strategies for time management and prioritization, emphasizing how you stay organized and focused under pressure. Mention specific tools or methods (like to-do lists or project management software) that help you manage your workload effectively.

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What approach do you take to build relationships with tenants and contractors?

Share examples of how you’ve fostered positive relationships through communication and responsiveness. Highlight your interpersonal skills and your commitment to customer service, demonstrating your understanding of the importance of good relationships within property management.

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Describe a challenging situation you faced in property management and how you resolved it.

This is an opportunity to showcase your problem-solving abilities. Choose a real-life scenario where you identified the issue, assessed the situation, and implemented a solution, emphasizing your proactive approach and the positive outcome.

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What knowledge do you have of UK property laws and regulations relevant to this role?

Demonstrate your understanding of key UK property laws and regulations, discussing how they impact property management. Mention any relevant experience you have that required you to apply this knowledge practically.

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How would you ensure accuracy when preparing quarterly reports for clients?

Discuss the steps you take to maintain accuracy, such as cross-referencing data sources, using checklists, and dedicating time for review before submission. Details on how you approach data accuracy and thoroughness can reinforce your attention to detail.

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In what ways do you prioritize tasks in a busy work environment?

Explain your method for assessing the urgency and importance of tasks, and how you adjust your workflow to align with workload demands. Share examples from past roles where your prioritization led to successful task completion.

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What software tools do you find most useful in a Property Administrator role?

Talk about the software tools you have experience with, such as property management systems, Microsoft applications, and any project management software. Highlight how these tools enhance your productivity and communication with teams and clients.

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How do you stay up-to-date with current trends in property management?

Discuss your commitment to professional development, such as attending industry conferences, participating in webinars, or following industry publications. Emphasizing your proactive pursuit of knowledge shows that you're dedicated to your role.

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What strategies do you use to manage vendor relationships effectively?

Share your approach to vendor management, including regular communication, clear expectations, and performance evaluations. Describe how nurturing these relationships contributes to smooth operations and successful outcomes.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 14, 2025

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