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✍🏽 About Writer

Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L’Oreal, Mars, Salesforce, and Vanguard to transform the way they work. 

Writer’s fully integrated solution makes it easy to deploy secure and reliable AI applications and agents that solve mission-critical business challenges.  Our suite of development tools is powered by Palmyra – Writer’s state-of-the-art family of LLMs — alongside our industry-leading graph-based RAG and customizable AI guardrails. 

Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team of over 250 employees thinks big and moves fast, and we’re looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work. 

📐 About this role 

Writer is experiencing an incredible market moment as generative AI has taken the world by storm. Writer is the leading full-stack generative AI platform that is revolutionizing the way businesses leverage generative AI. We are seeking an experienced Product Manager to join our core product team and drive the acceleration of our product within enterprise organizations. In this role, you will have the opportunity to work on core AI features, enterprise features, and drive the adoption and success of our enterprise solutions, empowering businesses to achieve new levels of efficiency, productivity, and innovation.

You will report to our Director of Product. 

🦸🏻‍♀️ Your responsibilities 

  • Collaborate with the product team and business stakeholders to define and prioritize features and enhancements that drive user activation, adoption, and engagement

  • Drive features that help our enterprise customers scale and expand with Writer

  • Conduct user research, analyze user behavior, and gather insights to inform product decisions and drive user activation and adoption

  • Work closely with engineering, design, marketing, and sales teams to align new initiatives, ensure smooth execution, and drive product success

  • Utilize data analytics tools and metrics to track product performance, identify areas for improvement, and make data-driven decisions to optimize growth strategies

  • Keep abreast of industry trends, emerging technologies, and competitive landscape to identify new opportunities and ensure our products remain at the forefront of innovation

⭐️ Is this you? 

  • 6+ years experience in product management, leading cross-functional product, design, and software engineering teams

  • 4+ years experience in product management in enterprise-grade software

  • Bonus points if you experience working on AI-driven products

  • Prior experience working at fast-paced startups

  • Strong UI/UX chops — you’re opinionated and collaborative on design, and can act as a sounding board for your design partners 

  • Experience in making hard data-informed decisions (user research and testing, data analysis, competitors and market analysis, defining metrics)

  • Proven ability to deeply understand analytics and use insights 

  • Experience in launching 0 to 1 products

  • You know how to inspire, motivate and support a team to get things done

Curious to learn more about who we are and how we operate? Visit us here

🍩 Benefits & perks

  • Generous PTO, plus company holidays

  • Medical, dental, and vision coverage for you and your family

  • Paid parental leave for all parents (12 weeks)

  • Fertility and family planning support

  • Early-detection cancer testing through Galleri

  • Flexible spending account and dependent FSA options

  • Health savings account for eligible plans with company contribution

  • Annual work-life stipends for:

    • Home office setup, cell phone, internet

    • Wellness stipend for gym, massage/chiropractor, personal training, etc.

    • Learning and development stipend

  • Company-wide off-sites and team off-sites

  • Competitive compensation, company stock options and 401k

Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to Writer's Global Candidate Privacy Notice.

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Product manager, Writer

Join Writer as a Product Manager and play a pivotal role in shaping the future of AI-powered enterprise solutions right in the heart of New York City! At Writer, we’re at the forefront of generative AI, delivering transformative ROI to some of the biggest names in the business world, such as Accenture, Salesforce, and L’Oreal. As a Product Manager, you will be an essential part of our core product team, and your mission will be to drive user engagement and adoption of our cutting-edge technology. Picture yourself working hand-in-hand with cross-functional teams, diving deep into user research, and leveraging data analytics tools to inform product strategies that really make a difference. In an industry that’s changing rapidly, you’ll have the unique opportunity to keep up with trends and inspire innovation every day. You’ll be collaborating on exciting enterprise features and helping our customers achieve new levels of efficiency and productivity. At Writer, we’re all about thinking big while moving fast, and we are looking for passionate individuals who are driven to make things happen. If you're someone with a strong background in enterprise-grade software and a flair for UI/UX, we want to hear from you! So come on board and help us create a better future of work, all while enjoying competitive benefits including generous PTO, flexible spending accounts, and a fantastic work-life balance. Let’s build something great together at Writer!

Frequently Asked Questions (FAQs) for Product manager Role at Writer
What responsibilities does a Product Manager at Writer have?

As a Product Manager at Writer, your main responsibilities will involve collaborating closely with product teams and business stakeholders to prioritize essential features and enhancements. You'll drive initiatives aimed at user activation and engagement while assessing how our solutions can scale in enterprise settings. Conducting user research to analyze behavior will guide your product decisions, and you'll also work closely with engineering, design, and marketing teams to ensure successful execution and alignment on new initiatives.

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What qualifications are required for the Product Manager position at Writer?

To be considered for the Product Manager role at Writer, you should have at least 6 years of experience in product management, specifically within enterprise-grade software for over 4 years. Experience with AI-driven products is a plus. The ideal candidate will also possess a strong understanding of UI/UX principles and have a proven track record of making data-informed decisions. A background in fast-paced startup environments will be beneficial as well.

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What are the key skills needed for a Product Manager in AI-driven software at Writer?

Key skills for a Product Manager at Writer include a strong grasp of analytics to inform product strategies, experience in launching new products from conception to market, and the ability to inspire and collaborate with cross-functional teams. Knowledge of user research, market analysis, and an opinionated approach to design are essential for driving product success in our innovative environment.

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How does Writer support the professional development of its Product Managers?

Writer is committed to fostering the growth of its employees, including Product Managers. Through a learning and development stipend, team off-sites, and considerable collaboration across various departments, you'll have numerous opportunities to enhance your skills and network. This environment not only encourages personal growth but also motivates you to stay ahead of industry trends and innovations.

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What is the work culture like for a Product Manager at Writer?

The work culture at Writer is fast-paced and innovative, where thinking big and acting quickly is highly valued. You’ll find a supportive team environment where collaboration is the norm, and everyone’s contributions are recognized. With a commitment to diversity and inclusion, Writer aims to create a workplace where every team member feels empowered and motivated to make an impact.

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Common Interview Questions for Product manager
Can you outline the product management process you've followed in your previous roles?

When discussing your product management process, structure your response around key phases such as discovery, ideation, development, launch, and post-launch analysis. Define how you engaged with stakeholders, prioritized features, and utilized user feedback to inform your decisions.

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How do you prioritize features when developing a product?

Use a prioritization framework such as the MoSCoW method (Must have, Should have, Could have, Won't have) to showcase your process. Discuss how data and user feedback influence your decisions and how you balance business goals with user needs.

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What experience do you have in working with cross-functional teams?

Highlight any prior experience working alongside engineers, designers, and marketers. Provide examples of how successful collaboration led to improved product outcomes and discuss your approach to overcoming any challenges within the team.

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Can you give an example of a time you used data to drive a product decision?

Share a specific scenario where data analytics played a critical role in your decision-making process. Be sure to explain the type of data you analyzed, the insights gained, and how those insights influenced the direction of the product.

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What strategies do you employ to encourage user adoption of a new product feature?

Discuss techniques such as user research, beta testing, and stakeholder feedback to understand user needs. Talk about how you tailor communications and marketing strategies to ensure users are fully aware and trained on new features.

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How do you stay current with trends in AI and technology relevant to product management?

Demonstrate your commitment to continuous learning by sharing tools, resources, or platforms you engage with (like webinars, industry publications, etc.). Highlight how your insights shape your product strategy and approach.

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Describe a challenging product launch and how you managed it.

Narrate a specific product launch that faced obstacles. Discuss the issues encountered, your strategy for problem-solving, and the outcomes, focusing on how you kept the team motivated and aligned through the process.

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What metrics do you believe are most important for assessing product success?

Talk about key metrics such as user engagement, retention rates, and revenue impact. Explain why these metrics matter in establishing product value and how you would track them throughout the product lifecycle.

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How do you balance user feedback with business objectives?

Approach this with an understanding that both user needs and business goals are essential. Describe how you incorporate user feedback into your development process while ensuring alignment with overall business objectives.

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What steps do you take to create a product roadmap?

Outline your approach to product roadmapping, including stakeholder collaboration, setting clear objectives, and incorporating user research. Emphasize the importance of flexibility and adaptability within the roadmap.

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Writer is the full-stack generative AI platform for enterprises. We empower your entire organization — support, operations, product, sales, HR, marketing, and more.

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BADGES
Badge ChangemakerBadge Future MakerBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Dare to be Different
Diversity of Opinions
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 14, 2024

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