HR Business Partner

ABOUT US

At Xsolla, we believe that great games begin as ideas, driven by the curiosity, dedication, and grit of creators around the world. Our mission is to empower these visionaries by providing the support and resources they need to bring their games to life. We are committed to leveling the playing field, ensuring that every creator has the opportunity to share their passion with the world. 

Headquartered in Los Angeles, with offices in Berlin, Seoul, and beyond, we partner with industry leaders like Valve, Twitch, and Ubisoft to clear the paths for innovation in gaming. Our global reach spans over 200 geographies, offering more than 700 payment methods in 130+ currencies.

Longevity Opportunity Vision Enjoy the game!

We are looking to hire a talented HR Business Partner to support our Human Resources team at Xsolla . The chosen candidate will work within a tightly-knit global HR team, play an integral role within our Sherman Oaks HQ office and work closely along side the VP of People & Culture. The main responsibilities for this role will include onboarding, off-boarding, conflict management, maintaining employee personnel files, immigration support, updating and/or creating HR documents, employee documentation, updating company documents (such as employee handbook, HR roadmap, processing forms, etc), coordinating company events and other ad hoc projects. It is vital that the selected candidate is organized, diligent, and able to handle multiple projects simultaneously.

Xsolla is a global e-commerce organization that services the gaming industry with a robust and powerful set of tools and services. As an innovative leader in game commerce, we continue to solve the inherent complexities of global distribution, marketing, and monetization so our partners can grow their audience, engagement, and revenue.

Sparked by our deep love for gaming’s union of technology and artistry, our product suite operates in more than 200 countries and territories, 20+ languages, and 130 currencies. What hasn’t changed since our launch in 2005 is our conviction that everyone deserves an equal opportunity to play.

• Responsible for pre-employment communication, onboarding, and continued support for new hires 
• Manage employee records both physical and electronic, updating as necessary and in accordance with federal and state laws 
• Handle department billing and invoices 
• Assist with the company’s semi-monthly payroll cycle
• Answer employees’ questions and provide requested information
• Maintain, schedule, and coordinate calendar activities
• Support the talent acquisition team with reference checks or background checks as needed
• Plan large and small events such as speaker series, holiday parties, remote care packages, and others as needed
• Responsible for coordinating all office operations and procedures - championing organizational efficiency throughout the region
• Serve as a strategic liaison between regional offices and Headquarters; including but not limited to special events, business technologies, and talent acquisition
• Work with the VP of People & Culture daily to ensure HR tasks are completed for the local office as well as on a global scale
• Assist with immigration paperwork and visa process for employees relocating to the United States
• Manage documentation as well as internal and external discussions for employee immigration cases
• Review and summarize HR contracts for the company and its employees
• Support internship program per department requests
• Develop and implement learning opportunities for employees such as manager trainings, guest speakers, and tailored training courses
• Other duties and responsibilities as assigned

• 5+ human resources support role in a fast-paced environment
• Strong customer service acumen with an inquisitive mindset and attention to detail
• Excellent organizational, planning and prioritizing, and time-management skills
• Able to collaborate and communicate across all levels of the organization
• Comfortable with screening applicants
• Able to work independently or within a team environment
• Can prioritize assignments and meet tight deadlines and multiple tasks/projects simultaneously
• Has a forward-thinking mindset and takes initiative to anticipate the needs of department/team
• Data-driven mindset
• Experienced in various HRIS tools (we use Bob) and familiar with applicant tracking systems (ATS) (we use Lever)
• Proficient in Google Suite (Meet, Docs, Slides, Sheets, etc.) as well as other office tools such as Jira, Confluence, Concur (a plus)
• Ability to maintain confidentiality

At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees.

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 28 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

About company

Xsolla is a global video game commerce company with a robust and powerful set of tools and services designed specifically for the video game industry. Since its founding in 2005, Xsolla has helped thousands of game developers and publishers of all sizes fund, market, launch and monetize their games globally and across multiple platforms. As an innovative leader in game commerce, Xsolla’s mission is to solve the inherent complexities of global distribution, marketing, and monetization to help our partners reach more geographies, generate more revenue and create relationships with gamers worldwide.

Headquartered and incorporated in Los Angeles, California, with offices in Berlin, Seoul, Beijing, Kuala Lumpur, and cities around the world, Xsolla supports major gaming titles like Valve, Twitch, Roblox, Ubisoft, Epic Games, KRAFTON, Nexters, NetEase, Playstudios, Playrix, miHoYo, Pearl Abyss, NCSoft, and more.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding GDPR or CCPA to careers@xsolla.com

Equal Employment Opportunity Statement:

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.

We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration:

For the Human Resources, we will conduct a background check that may include the following:

Criminal history check

Employment verification

Education verification

Credit history check

Professional license verification

Relevance to Job Responsibilities:

The background check is relevant to this position because of the following role responsibilities:

Handling sensitive financial information/managing budgets/accessing funds

Handling sensitive employee personal data

Accessing confidential company data

Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act:

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.

Benefits:

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.