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Maintenance Technician, Reno

👋 I’m Tommy, and I’m the CEO of A1 Garage Door. I’m glad you’re here. 

I started the company in 2007, and we have since grown to cover almost half the United States. Our vision is to become America’s largest and most trusted garage door company. 

As a Maintenance Technician, you will be responsible for handling our Annual Maintenance Club Tune Ups. Our team will train you on everything you need to know to thrive in your very own market.  No previous experience with garage doors required, we got you! 

 

You Should Apply If:  

  • 🎯You love to make things work perfectly 

  • 🗣️You can explain mechanical things in a simple way 

  • 💡You like to help people and solve problems for them 

  • ‍⚙️Your peers describe you as methodical, reliable and trustworthy 

  • 📈 You’re self-motivated and enjoy working autonomously 

  • ‍‍⚡You move fast, you’re always busy and no task is too small or too big 

  • 🛠️You should DEFINITELY apply if you have experience with repairs and maintenance in the home service industry, manufacturing, automotive,  etc. 

 

You Shouldn’t Apply If: 

  • You prefer working where there are no customers to talk to 

  • You think that manual labor is for other people 

  • You are not weather resistant (hot/cold depending on geography)  

  • You are not likely to follow what you were taught in class and apply it with gusto 

 

The Job:  

  • Handling our Annual Maintenance Club Tune Ups 

  • Complete garage door Inspections, following a check list 

  • Handling call back visits when we don’t get it right the first time 

  • Focus on turning negative experiences into positive experiences 

  • Educate customer on their door and findings from the inspection 

  • Receiving POs for the warehouse and updating inventory with the exact counts 

  • Assisting the Area Manager or Market Lead with load outs for techs and installers 

  • Maintaining physical counts in warehouse and updating Inventory 

 

Basic Requirements:  

  • Be nice! I know, we shouldn’t have to say that, but we mean it.  

  • Able to bend, climb, kneel and stand for long periods 

  • Physically able to lift 50lbs 

  • Valid driver’s license for at least 3 years with a clean driving record 

  • Ability to pass a pre-employment drug test (not including THC) and criminal background check 

  • Knowledge of basic software such as navigation apps, Google etc as well as tablet and computer use 

  • Basic knowledge of hand tools  

  • GED or HS diploma not required, however reading skills as well as basic math skills (measurements, payments) are required.  

  • Professional appearance 

  • Employment requires current eligibility to legally work in the United States 

 

The Journey of a Maintenance Technician:  

  • Apprenticeship starts in your local market where you will be paired with a technician for 3-6 weeks and you get to learn the ins and outs of the job. After a successful apprenticeship, you will finish your training at our A1 Training Academy in Phoenix, AZ.  

  • A1 covers flights and accommodations for the duration of your training in Phoenix.  

  • During the 4 week training, you will build upon the skills that you have acquired during apprenticeship.  

  • Once you complete training, you will graduate to a junior maintenance technician. You will perform your duties as a technician in the market you chose to work in. Boom! 

 

Pay, benefits, other cool stuff: 

  • $21/hr + performance based bonus. Paid weekly.  

  • Training weeks are compensated at $1,000/wk 

  • $1K bonus at end of apprenticeship, + $1K bonus when you graduate from the Academy 

  • Get your very own A1 wrapped van or truck with a gas card. Tools provided. 

  • Steady job flow with your very own dispatcher to keep you busy 

  • Medical, dental, vision, 401K 

 

Interview Process:   

Our interview process is not long, but it’s thorough. We want to make sure that each person who joins the team is the right fit for A1. And that we are the right fit for you!  

 

  • After we review your application, you will be contacted for an interview with a recruiter if we want to know more. Plan on up to 45 minutes.  

  • Next step is an interview with the Area manager. Plan on approximately 30 minutes.  

  • Next step is when the fun begins: you will be invited to ride along with one of our technicians so you can see what life at A1 is really like. Plan on ½ day.  

Benefits and other cool stuff:

¡ Medical, dental, vision, 401K

¡ Paid Time Off

¡ Weekly Pay

¡ Internal Promotion opportunities

¡ Company swag

 A1 Garage Door (and affiliate companies) provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

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CEO of A1 Garage Door Service
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Average salary estimate

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$43680K
$43680K

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What You Should Know About Maintenance Technician, Reno, A1 Garage Door Service

Hey there! I'm Tommy, the CEO of A1 Garage Door, and I'm thrilled to present the opportunity for a Maintenance Technician in Sparks. Our company has been a trusted name in the garage door industry since 2007, and we're on a mission to expand our reach across the United States. As a Maintenance Technician, you'll play a vital role by handling our Annual Maintenance Club Tune Ups. No prior experience with garage doors? No problem! We're here to train you and equip you with everything you need to be successful in your market. If you enjoy fixing things, love explaining mechanical concepts simply, and take pride in helping customers solve their issues, this job is perfect for you. You'll be responsible for conducting garage door inspections, managing callback visits, and educating customers on their findings. You’ll also help with inventory management and assist in the warehouse when needed. We're looking for someone who is both self-motivated and customer-focused, enthusiastic about learning, and ready to take on challenges. We value kindness and professionalism here at A1 Garage Door, and while you might need to work in varying weather conditions, you'll also receive some fantastic perks, like a competitive hourly wage, performance bonuses, and training compensation. So, what are you waiting for? If you're ready to embark on a fulfilling journey with us at A1 Garage Door, we’re excited to help you get started!

Frequently Asked Questions (FAQs) for Maintenance Technician, Reno Role at A1 Garage Door Service
What are the responsibilities of a Maintenance Technician at A1 Garage Door?

As a Maintenance Technician at A1 Garage Door, you will be responsible for performing Annual Maintenance Club Tune Ups and garage door inspections, ensuring everything operates smoothly. You'll also handle callback visits, educate customers about their doors, manage inventory in the warehouse, and assist the Area Manager in daily operations.

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What qualifications do I need to apply for the Maintenance Technician position at A1 Garage Door?

To apply for the Maintenance Technician role at A1 Garage Door, you need to have a valid driver's license for at least three years with a clean driving record. While formal education isn’t a requirement, basic reading and math skills are essential. You should also be physically capable of lifting 50 lbs and performing manual labor tasks.

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Is there any training provided for new Maintenance Technicians at A1 Garage Door?

Yes, A1 Garage Door provides comprehensive training for new Maintenance Technicians. You will first undergo an apprenticeship in your local market for 3-6 weeks before attending the A1 Training Academy in Phoenix, AZ, where you will receive four weeks of intensive training.

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What kind of career growth opportunities exist for Maintenance Technicians at A1 Garage Door?

At A1 Garage Door, there are plenty of growth opportunities for Maintenance Technicians. After your apprenticeship and training, you will start as a junior maintenance technician, and from there, you can advance through internal promotions and take on more responsibilities within the company.

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What benefits does A1 Garage Door offer to Maintenance Technicians?

A1 Garage Door offers an impressive benefits package for Maintenance Technicians, which includes medical, dental, and vision coverage, a 401K plan, paid time off, a competitive hourly wage, and performance-based bonuses. Additionally, you'll get a company vehicle with a gas card and necessary tools provided.

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Common Interview Questions for Maintenance Technician, Reno
What motivated you to apply for the Maintenance Technician position at A1 Garage Door?

When answering this question, consider expressing genuine enthusiasm for working with A1 Garage Door and your interest in the garage door industry. Highlight your skills related to problem-solving and customer service, as these are key to success in this role.

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Can you describe a time when you had to solve a mechanical problem?

For this question, share a specific example from your past experiences that showcases your troubleshooting skills. Describe the problem, the steps you took to resolve it, and the outcome to demonstrate your methodical approach.

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How do you handle working in various weather conditions?

It's important to emphasize your adaptability. You can explain that you understand the importance of flexibility and planning for your tasks, ensuring that you stay productive and positive regardless of the weather conditions.

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What do you think is essential when providing customer service?

Highlight the importance of communication, empathy, and active listening in delivering high-quality customer service. Mention how these qualities can help in addressing customer concerns effectively and creating positive experiences.

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Describe your experience with hand tools or maintenance tasks.

Provide insights into your familiarity and previous experiences with hand tools or relevant maintenance tasks. You can explain any specific tools you have worked with, emphasizing safety and efficiency in your approach.

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How do you stay organized when handling multiple tasks?

Discuss the methods you use to prioritize tasks, such as setting daily goals, using checklists, or keeping a calendar. Emphasize how staying organized allows you to complete your work efficiently and effectively.

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What does teamwork mean to you?

In your response, you can highlight the significance of collaboration and open communication in a team setting. Discuss how you appreciate supporting your teammates and how building positive relationships leads to overall team success.

Join Rise to see the full answer
How do you ensure a job is done correctly the first time?

Emphasize the importance of thoroughness and attention to detail when performing tasks. Talk about your process, which includes double-checking your work, following established procedures, and asking questions when necessary.

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What are your long-term career goals as a technician?

Articulate your ambition and aspiration to grow within the company. Mention your desire to gain specialized skills, take on leadership roles, or possibly even mentor new technicians in the future.

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How do you approach learning new skills or tasks?

In your answer, express your eagerness and dedication to continuous learning. Explain that you embrace new challenges and actively seek out opportunities to improve your skills, whether through training, hands-on practice, or mentorship.

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Full-time, on-site
DATE POSTED
December 13, 2024

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