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Manager, Quality Systems - job 1 of 5

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

Purpose

The Manager Quality Systems is responsible for providing quality assurance support for pharmaceutical products, cosmetics, and biologics. This role will support the strategic direction to ensure business objectives are met. Specific areas of support may include Training, Manufacturing Quality Assurance, Compendia Management and CAPA. This position will also translate strategy into tactical objectives to deliver strategic plans and regulatory updates. This position will ensure that all product, process or system related quality activities from raw material inspection through shipment of final product are in compliance with Corporate and governmental regulations.

Responsibilities

  • Ensure proper integration and support of quality regulations: drug, biologics and cosmetic.
  • Lead project teams in planning, preparation, review and approval of quality documentation.
  • Responsible for implementing and maintaining the effectiveness of the quality system for drug, biologics and cosmetic including compliance with Corporate policies, processes and procedures.
  • Design effective quality systems, procedures and/or processes within cross functional teams to ensure compliance as well as efficiency throughout our quality system. May be required to prepare and present data during regulatory audits (FDA, EMA, Anvisa, etc) and internal audits.
  • Coordinate quality system elements, training, continuous improvement, and tactical support across functions and plants.
  • Support new product introduction for pharmaceutical products.
  • Interact with internal and external partners for development of best practices in our quality systems and procedures.
  • Perform assessments to determine compliance to processes and regulations to identify potential gaps and mitigate and implement improvements within our quality system.
  • Oversee the implementation and management of training and education programs for various aspects of quality assurance.
  • Oversee the CAPA process to ensure meaningful actions are implemented
  • Supervise a group of quality professionals in different aspects of the quality system (MQA, training, CAPA)

 

Qualifications

 

  • Bachelor’s Degree in Chemistry, Pharmacy, Biology, Microbiology, Engineering or other technical/ scientific area preferred.
  • 8+ years’ experience in quality assurance, quality oversight or relevant experience.
  • Leadership of technical professionals and in leading cross-functional teams.
  • Technical knowledge in as many of the following areas as possible: Quality and Manufacturing Operations.
  • Knowledge and familiarity with product, process, equipment, and facilities of pharmaceutical, biological or device related products.
  • Knowledge of QA systems and GMP compliance requirements including regulations and standards
  • Experience working in both team setting and independently. Works well with manager guidance while able to manage own time.
  • Strong oral (with all levels of management) and written communication skills needed.
  • Excellent interpersonal skills a plus.
  • Can lead medium to larger sized projects with increasing level of complexity and size to deliver tactical results that support strategic initiatives.

 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

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$80000K
$120000K

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What You Should Know About Manager, Quality Systems, AbbVie

Are you ready to make a real impact in the pharmaceutical industry? AbbVie is on the lookout for a passionate and experienced Manager, Quality Systems to join our team in North Chicago, IL. In this vital role, you’ll be responsible for ensuring that our quality assurance standards for pharmaceutical products, cosmetics, and biologics are top-notch. You’ll have the opportunity to lead project teams in planning and preparing quality documentation and will oversee the implementation of our quality system to ensure compliance with both corporate policies and governmental regulations. What’s more, your role will directly influence the training and continuous improvement initiatives across various functions within the company, making it a crucial part of our operations. Joining AbbVie means you’re not just working a job; you’re playing a real part in addressing significant health issues and contributing to future medical innovations. We value strong communicators with excellent leadership skills who can manage complex projects and rally cross-functional teams. If you have a Bachelor’s degree in a relevant field and at least 8 years of experience in quality assurance or oversight, we want to hear from you! Let’s work together at AbbVie to develop innovative healthcare solutions that make a difference in lives around the world.

Frequently Asked Questions (FAQs) for Manager, Quality Systems Role at AbbVie
What are the main responsibilities of the Manager, Quality Systems at AbbVie?

As the Manager, Quality Systems at AbbVie, your primary responsibilities will include providing quality assurance support for pharmaceutical products, cosmetics, and biologics. This means you'll lead project teams in planning and approving quality documentation and ensure compliance with corporate policies and regulations. You'll also design effective quality systems and oversee training and continuous improvement efforts within the organization.

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What qualifications are required for the Manager, Quality Systems position at AbbVie?

To qualify for the Manager, Quality Systems position at AbbVie, candidates should ideally hold a Bachelor’s degree in chemistry, pharmacy, biology, microbiology, engineering, or a similar field. Additionally, 8+ years of experience in quality assurance and a strong technical background in quality and manufacturing operations are essential for success in this role.

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How does the Manager, Quality Systems contribute to product quality at AbbVie?

The Manager, Quality Systems plays a critical role in ensuring product quality at AbbVie by integrating quality regulations into the manufacturing processes. By leading teams and creating robust quality documentation, you ensure that every aspect of our products, from raw material inspection to final shipment, complies with the highest standards.

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What teams will the Manager, Quality Systems work with at AbbVie?

In the Manager, Quality Systems role at AbbVie, you'll collaborate with various cross-functional teams. This includes training teams, manufacturing quality assurance, and partners involved in developing best practices for quality systems and processes, ensuring a holistic approach to quality assurance across the organization.

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What opportunities for professional development does AbbVie offer to the Manager, Quality Systems?

AbbVie is committed to the growth of its employees. As a Manager, Quality Systems, you will have access to a range of learning and development programs that can enhance your skills in quality assurance, leadership, and compliance. Additionally, you’ll have the chance to lead significant projects that can further your career.

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Common Interview Questions for Manager, Quality Systems
How do you ensure compliance with quality standards in your past experiences?

When answering this question, emphasize your hands-on experience with regulatory frameworks and quality standards. Discuss specific instances where you led compliance initiatives or quality audits, highlighting the strategies you implemented to ensure adherence to regulations.

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Can you describe a complex project you managed related to quality assurance?

Provide a detailed example of a complex quality assurance project, outlining your role and the challenges faced. Discuss how you coordinated with teams, ensured compliance, and delivered results, focusing on your leadership and problem-solving skills.

Join Rise to see the full answer
What strategies do you use for training and managing teams in quality systems?

Discuss your approach to team training, emphasizing communication, hands-on training, and mentorship. Share insights on how you assess training needs and ensure that your team is equipped to meet quality assurance standards effectively.

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How do you handle discrepancies in quality documentation?

It's vital to demonstrate your analytical skills here. Explain the steps you take to identify, investigate, and resolve discrepancies, stressing the importance of maintaining accurate quality documentation while ensuring compliance.

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What experience do you have with regulatory audits?

Share your experience with regulatory audits, detailing the types of audits you have participated in. Discuss how you prepared for these audits and how you ensured your team's compliance with relevant regulations.

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How do you prioritize quality assurance tasks?

Discuss your method for prioritizing duties based on urgency and impact. Explain how you balance important quality assurance tasks while aligning them with overall business objectives.

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Can you give an example of a CAPA you managed?

Provide a specific example of a Corrective and Preventive Action (CAPA) process you managed. Detail the issue identified, the steps taken to resolve it, and how it improved the quality systems.

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How do you stay updated with quality assurance regulations?

Mention your strategies for staying informed about industry regulations, such as attending seminars, continuous education, and networking with industry professionals. This shows your commitment to compliance and quality improvement.

Join Rise to see the full answer
What role do communication skills play in quality assurance?

Discuss the importance of communication in quality assurance, especially when dealing with cross-functional teams. Emphasize how effective communication helps clarify quality requirements and fosters collaboration.

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Describe your experience in integrating new quality systems.

Share your experience with implementing new quality systems, detailing how you managed the transition, engaged stakeholders, and ensured successful integration while maintaining compliance.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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April 23, 2025

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