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Specialty Representative, Migraine - Seattle, WA

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie’s business code of conduct, policies and all applicable laws and regulations.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies.
  • Operates effectively in a matrix environment. Offers innovative ideas and solutions to maximize business opportunities to address challenges. Provides impact with ideas for the larger organization and anticipates and responds to changes.
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities. Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialty Representative, Migraine - Seattle, WA, AbbVie

Are you passionate about making a difference in patients' lives? Join AbbVie as a Specialty Representative focusing on Migraine in Seattle, WA! In this role, you’ll be at the forefront of executing brand strategies and sales performance within your designated territory. Your mission is to build strong relationships with healthcare providers while ensuring their needs are met with top-tier customer service. You’ll develop call plans, expertly manage customer expectations, and navigate the intricacies of the pharmaceutical landscape to maximize both current and future sales opportunities. At AbbVie, we believe in patient-centered care and expect our team members to embody this approach in every interaction. You’ll not only work to meet financial targets and KPIs but will also develop your scientific and clinical expertise to become a trusted resource among your peers. Successful candidates will have substantial experience in the pharmaceutical or healthcare arena, coupled with a proactive, innovative mindset to address challenges creatively. AbbVie is more than just a job; it’s an opportunity to contribute to meaningful health solutions while collaborating with a diverse and dedicated team. Ready to make your mark in the healthcare industry? Apply for the Specialty Representative position today!

Frequently Asked Questions (FAQs) for Specialty Representative, Migraine - Seattle, WA Role at AbbVie
What are the main responsibilities of the Specialty Representative at AbbVie in Seattle?

As a Specialty Representative at AbbVie in Seattle, your main responsibilities include executing brand strategies, managing your territory effectively, building customer relationships, and achieving sales performance targets. You will create pre-call plans to enhance your sales calls and gather market intelligence to inform AbbVie's brand strategy, ensuring that you remain responsive to customer needs and market dynamics.

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What qualifications are required for the Specialty Representative position at AbbVie?

To qualify for the Specialty Representative position at AbbVie in Seattle, you will ideally hold a Bachelor’s degree in a health, science, pharmacy, or business-related field. If you don’t have a degree, at least five years of relevant experience in the pharmaceutical or healthcare industry is necessary, alongside essential skills in building relationships and executing innovative sales strategies.

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How does AbbVie support the professional growth of their Specialty Representatives?

AbbVie is committed to nurturing its employees' professional growth, especially for Specialty Representatives. You can expect access to ongoing training, mentorship, and resources that will enhance your scientific knowledge and sales expertise, equipping you to thrive in a competitive landscape while fostering strong customer relationships.

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What type of sales environment can a Specialty Representative expect at AbbVie?

At AbbVie, Specialty Representatives work in a dynamic and collaborative sales environment. You will operate effectively in a matrix organization, where teamwork and open communication are critical for success. You will be encouraged to offer innovative ideas and work closely with various internal teams to maximize business opportunities and address customer needs.

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How important are customer relationships for a Specialty Representative at AbbVie?

Building trusted customer relationships is crucial for a Specialty Representative at AbbVie. Success in this role hinges on your ability to understand and meet customer needs, influencing their decisions while ensuring that AbbVie's value proposition resonates with them. Nurturing these relationships ultimately leads to better patient outcomes and elevated brand performance.

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Common Interview Questions for Specialty Representative, Migraine - Seattle, WA
Can you describe a time when you successfully closed a difficult sale as a Specialty Representative?

When answering this question, illustrate the challenge you faced, your approach to understanding the customers’ needs, the strategies you implemented, and how you ultimately closed the sale. Highlighting your problem-solving skills and ability to build rapport will demonstrate your qualifications for the Specialty Representative role.

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How do you stay updated on pharmaceutical industry trends and competitor activities?

A great answer entails discussing various resources you'll use, such as industry publications, market research reports, networking with industry professionals, and attending relevant conferences. Emphasize your commitment to continuous learning and how this knowledge helps you adapt and position AbbVie’s products effectively.

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What strategies do you use to develop relationships with healthcare providers?

You could discuss strategies like personalized follow-ups, understanding the unique challenges faced by healthcare providers, and consistent communication. Mention any tools or CRM systems you had utilized in past roles to track customer interactions and insights, showcasing your organized approach to relationship management.

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How would you handle a situation where a physician is hesitant to consider your product?

In your response, outline a step-by-step approach to tackling objections—from active listening to understanding their concerns, providing credible evidence and testimonials, and creating logical conclusions to address those objections. This indicates your ability to handle resistance professionally and effectively.

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Why do you want to work with AbbVie as a Specialty Representative for Migraine?

Personalize your answer by linking your passion for healthcare with AbbVie’s mission. Highlight any experiences that connect your values and goals with the company’s initiatives. It's also beneficial to mention your admiration for AbbVie’s commitment to innovative solutions that positively impact patients' lives.

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What do you think is the most pressing issue currently faced by migraine patients?

Identify a relevant issue that links back to AbbVie’s goals or products. Discuss the importance of understanding patient struggles and how the role of a Specialty Representative can bridge gaps between healthcare providers and solutions that AbbVie offers.

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How would you prioritize your accounts in your sales territory?

Provide a strategic approach you would take, discussing granularity such as evaluating each account’s potential, sales history, and existing relationships. You may mention the importance of balancing high-potential accounts with nurturing established relationships to achieve overall territory performance.

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What qualities do you believe a successful Specialty Representative should possess?

Emphasize traits like strong communication skills, resilience, adaptability, and a patient-centric approach. Mention how these qualities are necessary for not only achieving sales goals but also for fostering long-term relationships with healthcare providers.

Join Rise to see the full answer
Describe your experience working in a team environment.

Talk about specific instances where teamwork was essential for achieving goals. Detail the dynamics of collaboration, how you contributed to the team's success, and how you navigated challenges together, showcasing your team spirit as essential for a Specialty Representative.

Join Rise to see the full answer
What methods do you use to ensure you meet your sales targets?

Outline a combination of proactive planning, setting measurable goals, and regular self-assessment. Define how you adapt your strategies as necessary based on performance feedback. This response demonstrates your structured approach to achieving objectives as a Specialty Representative.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
January 7, 2025

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