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Sales Coordinator - job 2 of 2

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Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas has been the setting for countless civic, social cultural, convention and corporate events, setting the stage for countless memories.

Job Description

Anticipating guest needs, and solicitation of business while assisting to control expenditures. Provide clerical/administrative support for the Sales & Marketing Department, including typing, computer input, filing, answering telephones, and printing reports. Other responsibilities include:

Approach all encounters with guests and employees in a friendly, service oriented manner
Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include adhering to the proper dress code and wearing name tag while working
Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations
Act as liaison between Sales & Catering Managers and clients in Sales & Catering Managers' absence
Control purchase orders and check requests
Administer daily, monthly, quarterly, and annual sales reports
Support the Sales & Catering team administratively including correspondence, preparing reports and assisting with reservations
Provide telephone and message support for the department and respond to inquiries in a timely, clear, professional and pleasant manner
Maintain guest profiles, contacts and additional necessary records used in the Sales & Catering operation
Assist the Sales & Catering teams with the preparation of contracts, proposals and addendums
Take booking inquiry information via phone or email and prepare proper paperwork
Ensure that all arrangements, including upgrades and amenities, are handled properly
Coordinate with other departments through verbal and written instructions
Block group & meeting space specifications and ensure that accurate information is collected and entered in the reservations system
Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues
Order office supplies and collateral inventory for Sales & Catering Department and Executive Offices.

Qualifications

High School Diploma required, Bachelor's Degree preferred
1-2 years administrative support experience preferred
Previous experience within hotel sales an asset
At least one year of progressive experience in a hotel or related field required
Is technologically savvy, with a working knowledge of Opera S&C preferred
Proven proficiency in Microsoft Office applications required
Excellent communication skills, both written and verbal required
Highly responsible & reliable
Must be able to convey information and ideas clearly
Must be able to evaluate and select among alternative courses of action quickly and accurately
Must work well in stressful, high pressure situations
Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
Must be able to work with and understand financial information and data, and basic arithmetic function

Additional Information

What’s in it for you:

Paid time off
Medical, Dental and Vision Insurance
401K Retirement Plan
Complimentary Shift Meal
Employee benefit card offering discounted rates in Accor worldwide.
Learning programs through our Academy designed to sharpen your skills.
Ability to make a difference through our Corporate Social Responsibility activities, such as Planet 21
Career development opportunities with national and international promotion opportunities

Average salary estimate

$47500 / YEARLY (est.)

min

max

$40000K

$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Coordinator, AccorHotel

If you're looking to kickstart your career in the hospitality industry, the Sales Coordinator position at Fairmont Dallas is your perfect opportunity! As part of a prestigious hotel renowned for its elegance and rich history, you will play a vital role in ensuring the smooth operation of our Sales & Marketing Department. In this friendly and dynamic environment, you'll provide essential clerical and administrative support, from answering phones to filing reports. Your day-to-day tasks will involve liaising with Sales & Catering Managers and clients, controlling purchase orders, and preparing vital sales reports. Fairmont Dallas values a positive attitude and dedication, so you'll find that maintaining a warm, service-oriented approach in every interaction is key. You'll also need superb communication skills, as you'll be responding to inquiries and ensuring guest profiles are meticulously maintained. With your ability to handle pressurized situations effectively, you will thrive in this role while gaining valuable experience in hotel operations and Sales & Catering procedures. Plus, Fairmont Dallas offers fantastic perks, including paid time off, health benefits, and opportunities for career development! So why not apply today and join a team that creates memorable experiences for guests every day?

Frequently Asked Questions (FAQs) for Sales Coordinator Role at AccorHotel

What are the responsibilities of a Sales Coordinator at Fairmont Dallas?

The Sales Coordinator at Fairmont Dallas is responsible for providing administrative support to the Sales & Marketing Department. This includes managing communication with clients, assisting in the preparation of contracts and proposals, and coordinating with various hotel departments to ensure the seamless execution of events. You'll handle clerical tasks such as filing, data entry, and maintaining guest profiles, all while fostering a friendly and service-oriented atmosphere.