Site Reliability Engineer (SRE) - A25072

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Site Reliability Engineer (SRE)

Internal Code: A25072

This is a one-year contract role

What will you do?

We are seeking a skilled and passionate Engineer to join our team to build and operate a Whole-of-Government (WoG) runtime platform.

You will be responsible for designing and operating GitLab, AWS and Kubernetes-based infrastructure and solutions that power our platform, to ensure the stability, scalability, and performance of our runtime platform.

• Toil Reduction & Automation

Identify repetitive tasks and develop automation via CI/CD pipelines, ensuring integration with cross-functional teams to reduce manual intervention and improve operational efficiency.

• Observability & System Health

Implement comprehensive observability solutions (logs, metrics, traces, alerts) around the four Golden Signals (latency, traffic, errors, saturation), and build automation for proactive system health assessments and self-remediation.

• Production Support & Incident Management

Participate in on-call rotations, promptly respond to incidents to minimize MTTR, and conduct thorough post-incident reviews to implement preventive measures and improve system resilience.

• Security & Compliance

Design and implement solutions that are secure and compliant by collaborating with dedicated security teams, conducting regular audits, and integrating advanced vulnerability scanning tools.

• Maintenance, Optimisation & Performance

Identify and resolve performance bottlenecks and operational issues, define and track KPIs (e.g., MTTR, system uptime, cost efficiency), and drive ongoing optimisation efforts.

• Strategic Customer Engagement

Act as a technical advisor for tenants, guiding them on containerization, and best practices for cloud-native deployments, and participating in strategic initiatives to enhance platform scalability and performance.

• Knowledge Sharing & Documentation

Develop and maintain detailed playbooks, runbooks, and documentation to facilitate team-wide knowledge sharing, streamline incident response, and ensure that critical processes are well understood across the team.

• Continuous Learning & Innovation

Stay current with the latest AWS, Kubernetes, and industry developments, and proactively recommend improvements and innovative solutions to maintain a competitive and reliable platform.

What are we looking for?

• Bachelor's degree or Diploma in Computer Science, Engineering, or a related field (or equivalent experience).
• Proven experience as a Site Reliability Engineer or similar role, with a strong background in containerization, orchestration, and cloud-native technologies.
• Proven ability to troubleshoot and resolve complex technical issues in containerized applications.
• Demonstrated experience with incident management, including post-incident reviews and continuous improvement.
• Strong documentation skills and experience in knowledge sharing across teams.
• Deep understanding of AWS, Kubernetes (including AWS EKS), and operational best practices, with familiarity in multi-cloud or hybrid environments.
• Solid grasp of networking, security, and storage in both AWS and Kubernetes contexts.
• Experience integrating Kubernetes with AWS cloud technologies (e.g., Secrets Manager, Load Balancers) and using infrastructure-as-code (Terraform or similar).
• Hands-on experience with containerization tools (Kubernetes, Kustomize, Helm) and automation scripting (Go, Python, Bash, or equivalent).
• Ability to write and maintain automated tests or conduct thorough manual testing for automation scripts, ensuring the reliability and effectiveness of automated solutions.
• Familiarity with CI/CD tools (GitLab CI/CD, ArgoCD) and version control systems (Git).
• Experience with observability/monitoring tools (Prometheus, Grafana, ELK Stack) and defining SLOs and Error Budgets.
• Certifications such as Certified Kubernetes Administrator (CKA) or Certified Kubernetes
• Application Developer (CKAD) are a plus.
• Experience with developing Kubernetes operators using Go, service mesh technologies, and Chaos Engineering is a plus.

Please note that a coding test will be included in the second round of interviews for selected candidates.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at careers@activate.sg

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

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Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.