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Director of Growth, Program Management (PgM), U.S. East & LATAM - job 1 of 4

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

Director of Growth, Program Management (PgM), U.S. East & LATAM

Reporting to the Program Management Regional Business Line Leader (RBLL), this role will manage the achievement of growth objectives within the regional business line. More specifically, the role will focus on the following:

  • Work in partnership with the RBLL, and other key regional business line leadership to shape, inform, communicate, and implement the overall vision for the regional business line, as aligned with both the Program Management (PgM) Global Business Line (GBL) and the Region.
  • In coordination with the RBLL, PgM GBL, and in accordance with regional procedures, lead the development of the strategic growth plan for the Program Management business line.  Align and communicate corresponding growth goals for the business line with key personnel in the regional business line (e.g., Division Managers, Department Managers, Managing Principals, Practice Leaders, Client Account Managers, Capture Managers) as well as growth leaders from other regional business lines.
  • Provide strategic input into major PgM pursuits (ECPs and Tier 2s), as well as PgM pursuits identified as a key part of growing a particular market sector:
    • ECP / Tier 2 Board
    • Capture Plan / Ready-to-Win / Green Light Analysis
    • Teaming partners and competitors
    • Win themes, differentiators, and proofs
    • Incorporation of AECOM Way of PgM into all proposals and client communications
    • Community engagement and outreach
    • PR and social media
    • Proposal response
    • Interview preparation
  • Support and hold accountable Client Account Managers (CAMs) for the ongoing development, maintenance, and implementation of their client account plans and delivery of their growth targets and objectives for Program Management services.
  • Support operational leadership within the regional business line (e.g., Division Managers, Department Managers, Managing Principals, Practice Leaders) in converting strategic plans into actionable tactics to achieve growth targets and objectives.
  • Drive consistent application of AECOM Program Management practices as it relates to strategy, growth, and pursuit capture, including but not limited to pipeline development & governance, go/no-go decisions, pre-positioning, capture planning, proposal development, and risk management.
  • Work with the RBLL to develop full year Wins and Bookings forecast on a monthly basis; monitor and report on progress versus goals, forecasts, variances to targets, and specific pursuit status, within the regional business line and at the regional level.
  • Help prioritize existing clients and identify potential clients, and develop and coordinate strategies for outreach tied to identifying opportunities for Program Management and winning what matters.
  • Champion AECOM’s Enterprise Strategic Initiatives within the business line to implement with our current and future clients.
  • Working with your peers in the other business lines in the region on PgM opportunities development, ensure that we are bringing the best AECOM has to offer with our clients.
  • Provide input into regional key hires; work with PgM GBL team to identify key staffing needs; development of key staff profiles, participate as needed in the interview and selection of key staff.
  • Provide input on civic spending at a regional level and regional presence at national conferences.
  • Provide input into professional development and continuing education programs that are strategic in nature.
  • Engage and represent AECOM in professional and community organizations, boards, committees, etc.

 

Qualifications and Attributes:

  • Advanced understanding of the project and program management industry for public and private infrastructure development.
  • Ability to coordinate work across geographies, sectors, and within a matrix-led organization evidenced by successful consensus building and relationship management.
  • Demonstrated ability for strategic and critical thinking that translates into actionable business development plans.
  • Ability to understand new issues quickly and make timely decisions after careful listening to a variety of perspectives.
  • Ability and willingness to take a “hands-on approach” to resolve complex detailed problems.
  • Exemplary communication skills and ability to assess written, verbal, and non-verbal cues; ability to read between the lines, interpreting conversations and written communications.
  • Ability to work under pressure and drive tight deadlines.
  • Ability to travel on short notice when necessary.

Qualifications

Minimum Requirements:

  • Bachelor’s degree and 12+ years of extensive experience in Program, Project or Construction Management or demonstrated equivalency of experience and/or education, including at least 6 years of leadership.
  • Demonstrated success in winning contracts over $50M related to Program Management and related services. (A/E/C)

Preferred Qualifications:

  • Proven track record of leading the capture of major infrastructure projects or programs.
  • Contacts and experience working in the Mid-Atlantic and Southeast Region of the United States.
  • Extensive understanding of the project and program management market in US East.
  • Experience in business development in LATAM.
  • National and Local board memberships and deep regional industry network(s).

Additional Information

  • This role can be based out of any AECOM office in the East Region
  • Relocation is not available for this role. 

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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What You Should Know About Director of Growth, Program Management (PgM), U.S. East & LATAM, AECOM

Are you ready to take your strategic leadership skills to the next level? Join AECOM as the Director of Growth, Program Management (PgM), for our U.S. East & LATAM regions right here in Orlando, FL! In this exciting role, you’ll be the driving force behind our growth objectives for program management services, collaborating closely with regional leadership to shape and communicate our vision. You’ll lead the development of a strategic growth plan that positions AECOM at the forefront of the infrastructure consulting industry, ensuring our proposals and communications resonate with clients. Your strategic input will be vital as you guide major pursuits towards success, drawing on your extensive knowledge of the project and program management sectors. We’re all about teamwork, and you’ll work with talented individuals across various business lines to translate strategic plans into actionable tactics. Your ability to engage with clients and represent AECOM at community events will be key, as will your understanding of the infrastructure needs in Latin America. With competitive benefits and a fantastic workplace culture, AECOM is the perfect place for you to thrive, taking on the continuous challenge of building a better world. Ready to make an impact? We can’t wait to see your bold ideas!

Frequently Asked Questions (FAQs) for Director of Growth, Program Management (PgM), U.S. East & LATAM Role at AECOM
What are the main responsibilities of a Director of Growth, Program Management at AECOM?

The Director of Growth, Program Management at AECOM is responsible for managing growth objectives within the regional business line. This role involves leading the strategic growth plan development, coordinating with other regional business line leadership, providing strategic input into key pursuits, and ensuring consistent application of AECOM Program Management practices.

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What qualifications are needed for the Director of Growth, Program Management position at AECOM?

To qualify for the Director of Growth, Program Management position at AECOM, you need a Bachelor’s degree and over 12 years of extensive experience in Program, Project, or Construction Management. Leadership experience is essential, with at least 6 years in a leadership role, and a proven track record of winning contracts over $50M related to Program Management.

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How does AECOM support professional development for the Director of Growth, Program Management?

AECOM offers robust professional development opportunities for the Director of Growth, Program Management, including access to award-winning training programs, resources to enhance technical expertise, and leadership skill-building initiatives designed to help you grow your career within a supportive and collaborative environment.

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What is the work culture like for the Director of Growth, Program Management at AECOM?

The work culture at AECOM for the Director of Growth, Program Management is characterized by respect, collaboration, and a strong sense of community. You’ll work within a global team passionate about delivering transformative projects and creating a positive impact, all while having the freedom to innovate and excel.

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What impact does the Director of Growth, Program Management have on AECOM’s business?

The Director of Growth, Program Management plays a critical role in AECOM’s business by driving growth objectives, shaping strategic initiatives, and fostering key client relationships. This impact is essential for expanding AECOM's market presence and ensuring the successful execution of major infrastructure projects.

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Common Interview Questions for Director of Growth, Program Management (PgM), U.S. East & LATAM
Can you describe your experience in strategic planning for Program Management?

In answering this question, highlight specific instances where you developed strategic plans in your previous roles. Describe the steps you took, the stakeholders involved, and how these plans led to measurable success or growth in your previous organizations.

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What strategies have you implemented to achieve growth in previous roles?

Discuss specific strategies you’ve employed, such as market analysis, client relationship building, and innovative service offerings. Be prepared to share examples of how these strategies contributed to your company's growth, using data to back up your claims.

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How do you handle competing priorities and tight deadlines?

Illustrate your time management and prioritization techniques. Share a specific example of a time you successfully juggled multiple competing priorities while still meeting deadlines, emphasizing your ability to remain organized and focused under pressure.

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Why is relationship management important in this role?

Emphasize the significance of building strong relationships in program management. Discuss how maintaining open lines of communication with clients and internal teams helps to foster collaboration, enhances project outcomes, and drives business growth.

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Describe a significant challenge you faced in program management and how you overcame it.

Select a meaningful challenge from your past experience and detail the steps you took to address it. Highlight your problem-solving skills, the resources you used, and how it ultimately led to a positive outcome, showcasing your resilience and strategic thinking.

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How do you ensure your team is aligned with the strategic objectives of the business?

Talk about your approach to communication and team management. Mention how you regularly engage with your team to review objectives, provide feedback, and ensure everyone understands their roles in achieving the overall business goals.

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What trends do you see shaping the future of program management?

Discuss current trends such as digital transformation, sustainability, and client-centric approaches. Explain how these trends impact the industry, and how you plan to incorporate them into your strategies at AECOM.

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Can you explain your experience with proposal development?

Provide a detailed account of your role in proposal development initiatives. Describe how you collaborate with different teams, your approach to crafting winning proposals, and how you ensure alignment with client needs and expectations.

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What do you believe sets AECOM apart from other firms in the industry?

Reflect on AECOM’s values, mission, and unique market position. Discuss its commitment to innovation and sustainable development, and how this aligns with your professional beliefs and practices.

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How do you approach community engagement as part of program management?

Explain your philosophy on engaging with communities. Describe your past experiences in outreach initiatives, and illustrate how you integrate community input into project planning to ensure successful outcomes.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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DATE POSTED
April 7, 2025

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