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Engineering Program Manager - job 2 of 2

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Program Manager (PgM) to lead and support a five-year, $3.9 billion capital improvement program to improve Chicago’s water supply.  AECOM is the world’s premier infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for generations to come. We work with a wide variety of clients planning, designing, and managing the construction of large- and small-scale water, wastewater, and conveyance projects for federal, state, and municipal agencies and private industry clients.

A highly qualified candidate would be an Engineer with a Professional Engineer (PE) license who has led and supported large municipal capital improvement programs.  Experience with managing and collaborating with large joint venture projects is preferred, in addition previous experience with Water Resources or Water infrastructure projects is preferred but not required.

The Program Manager will lead the Program Management Office (PMO) to support six key functional tasks: Program Controls, Watermain Design/Water Quality, Force Account Reviews and Design Services; Facilities Engineering; Applied Technologies; and other Support Services for Inventory; District Office Support; Sewer/CSO/Ms4 Support.

The Program Manager (PgM) has following responsibilities:  

Strategic  ​  

  • ​Manages the program and is the primary point of contact for the client
  • ​Support the department strategy development in collaboration with the PMO Management Committee and Program Advisory Board 
  • ​Assumes overall responsibility for development and management of program services   
  • ​Represents PMO on contractual matters with the client and as the senior delivery representative   
  • ​Senior leadership team development, management, and satisfaction   
  • ​Provide overall leadership to the development, implementation, and maintenance of Program standard operating procedures, Program Management Plan that establishes procedures, standards, and management practices  

Operational  

  • ​Manages the day-to-day operations of the PMO operation. Directs program works by the Deputy Program Manager who operationally responsible across all tasks and Task Leaders for six functional tasks of the program.  
  • ​Assures operational governance and process adherence 
  • ​Plans for and ensures PMO resource mobilization to meet program staffing requirements 
  • ​Ensures that qualified technical experts, task leaders, project managers, and other appropriate staff are made available to satisfy Program needs  

Tactical  

  • ​Leads health, safety and environmental performance of management team  
  • ​Drives continuous improvements as embraced by the client with focus on: people/stakeholder management; processes enhancements; technology adoption; and quality measures 
  • ​Perform program risk and opportunities management and the resolution of legal issues and actions  
  • ​Continuously monitor program performance metrics achievements including client satisfaction with fulfillment of agreed scope of services, and overall financial performance of contract to budgets and plans 

Qualifications

Minimum Requirements:

  • BA/BS plus 10 years professional experience including 2 years of leadership within program management, or demonstrated equivalency of experience and/or education.

Preferred Qualifications:

  • Professional Engineering License (P.E.)
  • 20+ Years of experience in Engineering and Project/Program Management leading design build projects
  • Demonstrated ability to set long term goals and strategies and establish effective management of internal and external interfaces and interdependencies across the program.
  • Able to develop strong relationships and manage all client stakeholders (internal and external).
  • Able to build consensus to change program strategy in challenging situations.

Additional Information

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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Average salary estimate

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What You Should Know About Engineering Program Manager, AECOM

At AECOM, we're on a mission to create lasting change, and we're looking for an Engineering Program Manager to join our team at our Chicago location. As a Program Manager, you'll play a pivotal role in leading a massive $3.9 billion capital improvement program for Chicago's water supply. Imagine working with a diverse team of engineers, designers, and project managers dedicated to solving complex challenges in infrastructure. Your responsibilities will stretch far and wide, from managing day-to-day operations to overseeing program controls and ensuring our projects meet the highest standards of quality and safety. Your expertise and leadership will be crucial in guiding the Program Management Office as we innovate solutions for water resources. With over 50,000 professionals at AECOM, you'll have ample opportunity to collaborate and share your bold ideas while making a tangible impact on communities. We value your potential, and in return, we offer a friendly and supportive environment where growth and development are paramount. Your experience in municipal capital improvement programs and a background in engineering will be your ticket to success in this role. Join us at AECOM, where your skills can help us continue delivering a better world, one project at a time.

Frequently Asked Questions (FAQs) for Engineering Program Manager Role at AECOM
What are the responsibilities of the Engineering Program Manager at AECOM?

The Engineering Program Manager at AECOM is responsible for leading and managing a significant capital improvement program focused on enhancing Chicago's water supply. Their tasks include strategic development, operational oversight of the Program Management Office (PMO), ensuring compliance with program standards, and representing the PMO in client interactions. The Program Manager will work closely with various stakeholders and guide a team of technical experts in executing program objectives.

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What qualifications are required for the Engineering Program Manager position at AECOM?

For the Engineering Program Manager role at AECOM, a minimum of a Bachelor's degree and 10 years of professional experience is required, including at least two years in a leadership capacity within program management. A Professional Engineering License (P.E.) is preferred, alongside significant experience in engineering and project management. Familiarity with large municipal capital improvement projects, particularly in water infrastructure, will also greatly enhance a candidate's fit for the role.

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What kind of experience adds value to the Engineering Program Manager role at AECOM?

Candidates can stand out for the Engineering Program Manager role at AECOM by demonstrating extensive experience in leading design-build projects, particularly those related to water resources. Previous involvement with joint venture projects can also be advantageous. Strong interpersonal skills for managing client relationships and the ability to adapt program strategies are vital for success in this position.

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What does a typical day look like for the Engineering Program Manager at AECOM?

A typical day for the Engineering Program Manager at AECOM involves overseeing team operations, ensuring effective program execution, and addressing any challenges that arise. The roles include coordinating with the Deputy Program Manager and task leaders, managing resources, conducting performance metrics evaluations, and driving continuous improvement initiatives. The Program Manager also focuses on maintaining strong client relationships and stays involved in strategic oversight.

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How does AECOM support the career growth of its Engineering Program Managers?

At AECOM, career growth is a priority, and Engineering Program Managers have access to award-winning training and development programs. These opportunities foster both technical expertise and leadership skills, enabling you to advance your career in engineering and project management. The collaborative and supportive work environment encourages sharing ideas and personal growth, making AECOM an ideal place to build your future.

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Common Interview Questions for Engineering Program Manager
Can you describe your experience with managing large-scale capital improvement programs?

In your response, highlight specific projects you've worked on, emphasizing your role and how you ensured successful outcomes. Discuss how you managed timelines, budgets, and stakeholder communication, showcasing your strategic thinking and problem-solving skills.

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How do you ensure compliance with safety and quality standards in your projects?

Address your familiarity with safety protocols and quality assurance processes. Provide examples of how you've monitored adherence to standards in past projects, and discuss the measures you’ve taken to rectify any issues that arose, demonstrating your leadership and commitment to safety.

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What strategies do you employ to manage stakeholder relationships effectively?

Talk about your communication strategies, including regular updates, stakeholder meetings, and involving them in decision-making. Share examples of how you've built trust and consensus among clients and team members to resolve conflicts or challenge situations.

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What tools and technologies have you used to enhance program management?

Mention specific software or methodologies you've implemented in previous roles, like project management tools. Discuss how these tools improved efficiency, communication, and oversight, and how they could be applied in the role at AECOM.

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How do you approach risk management in your projects?

Describe your process for identifying, assessing, and mitigating risks within projects. Provide examples of challenges you've faced and how you proactively addressed them while ensuring project goals were still met.

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How do you prioritize tasks in a multifaceted project environment?

Explain your methodology for assessing project needs and deadlines. Describe any frameworks you utilize for prioritization, including any tools that help you stay organized and responsive to shifting project demands.

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Can you give an example of a challenging program you led and how you overcame obstacles?

Share a specific instance with measurable outcomes. Focus on the strategies you implemented to address obstacles, the outcome of those interventions, and the lessons learned to improve future project management.

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How do you foster teamwork and collaboration within your project teams?

Discuss your approach to building an inclusive team culture. Provide examples of team-building activities you've encouraged or processes you’ve implemented to enhance collaboration, as well as how you handle conflicts within teams.

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What role does technology play in your program management approach?

Talk about the importance of leveraging technology for project management efficiency and transparency. Share specific examples of tech tools you’ve used and how they contributed to improved project outcomes.

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Why do you want to work as an Engineering Program Manager at AECOM?

Articulate your passion for infrastructure projects and how AECOM’s mission aligns with your values. Discuss your excitement about leading high-impact programs and contributing to a better world through your expertise.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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