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Program Manager, Communications + Social Impact

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role can be based in San Francisco, Mountain View or New York. 

The Program Manager will lead and execute complex, enterprise-wide programs and projects that are highly visible to executive leadership. These initiatives—spanning strategic planning, FP&A and sourcing partnerships, budget management, talent development programs, and project management support—enable the Comms + Social Impact team to deliver transformative work that impacts millions of customers and one billion LinkedIn users worldwide.

As a core member of the central Comms + Social Impact team, you’ll bring operational excellence, strategic thinking, and emotional intelligence to tackle ambiguity and complexity. Every day is different in this function, and successful candidates will thrive in environments where they can shift gears quickly, operate with humor and personal resilience, and keep counterparts across the organization focused on objectives while demonstrating agility in navigating obstacles. The ideal candidate will deliver comprehensive programs through executive stakeholder management and strong cross-functional relationships at all levels, using excellent relationship skills to reach alignment across teams, keep projects on track, and have fun.

Responsibilities:

  • Partner with Chief of Staff to the Chief Communications Officer, Comms + Social Impact leadership and cross-functional teams to define and deliver strategic roadmaps for critical workstreams, including strategic planning, FP&A partnerships, budget management, and talent development programs.

  • Own end-to-end program development, ensuring initiatives are delivered on time, within scope, and within budget.

  • Drive alignment across teams by facilitating efficient decision-making, navigating complex change  management processes, and defining content strategies for internal communications.

  • Serve as a trusted advisor on project management and strategic planning best practices, empowering teams with actionable insights and frameworks.

  • Build and maintain strong relationships at all levels, influencing without authority to ensure cross-functional alignment and successful execution of programs.

  • Proactively identify roadblocks and resource gaps, diving into the details when needed to resolve issues while maintaining a strategic perspective.

Qualifications

Basic Qualifications:

  • 6+ years of experience in program management, external comms, employee comms, social impact, or similar functions.
  • BA / BS Degree or equivalent experience

Preferred Qualifications:

  • Proven track record of partnering with senior leaders to define objectives, drive execution, and report measurable outcomes.
  • Consultative. Operates with a seek to understand mindset, ask thoughtful questions that get to the root of the problem, and help craft solutions that span executive stakeholders to independent contributors.
  • Execution-driven. Oriented toward not just creating strategies but able to influence and push teams to drive tangible results.
  • Willing to "get into the weeds" to help unblock issues or short-term resource constraints, while also maintaining a 30,000 ft view of the project and a focus on the objective
  • Cross-functional collaboration skills, and comfort with using influence instead of authority to drive collaboration
  • Leadership skills, ability to lead partners consistently through times of uncertainty, pressure, or frustration
  • Proactiveness and creativity, to offer solutions and new work streams that improves chances of project success.
  • Comfort with autonomy, and ability to make decisions without consultation
  • Detail oriented, comfortable with diving deeply with SMEs into process, technical issues, and other details to gain an understanding required to thoughtfully recommend how to navigate issues as they arise

Suggested Skills:

  • Strategic Thinking
  • Project Management
  • Cross-Functional Collaboration
  • Emotional Intelligence
  • Problem-Solving

LinkedIn is committed to fair and equitable compensation practices.    

The pay range for this role is $91,000 to $148,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.    

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$119500 / YEARLY (est.)
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$91000K
$148000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Manager, Communications + Social Impact, LinkedIn

Are you ready to make a positive impact at LinkedIn as a Program Manager, Communications + Social Impact? Based in vibrant San Francisco, CA, you’ll lead and execute complex programs that engage and inspire millions of users worldwide. Picture yourself at the heart of strategic planning and budget management, all while working closely with our Chief of Staff and executive leadership. You'll be instrumental in crafting strategic roadmaps and transforming ambitious ideas into actionable realities. We’re on the lookout for someone who thrives in diverse environments, using their emotional intelligence to navigate complexities and inspire collaboration among teams. If you love fostering strong relationships across all levels of an organization and enjoy tackling challenges with creativity and a bit of humor, this role is perfect for you. At LinkedIn, we cherish an inclusive and supportive culture, where your growth is paramount. You’ll have the opportunity to impact our Communications + Social Impact initiatives significantly, ensuring that our programs not only meet objectives but resonate deeply with our community. Join us in transforming the way the world connects and collaborates, one program at a time!

Frequently Asked Questions (FAQs) for Program Manager, Communications + Social Impact Role at LinkedIn
What are the key responsibilities of a Program Manager, Communications + Social Impact at LinkedIn?

As a Program Manager, Communications + Social Impact at LinkedIn, your key responsibilities will include leading and executing enterprise-wide programs in strategic planning, FP&A, and budget management. You'll partner with leadership to define and deliver strategic roadmaps, ensure project completion on time and within budget, and foster strong relationships to encourage cross-functional collaboration.

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What qualifications are needed for the Program Manager, Communications + Social Impact position at LinkedIn?

To qualify for the Program Manager, Communications + Social Impact role at LinkedIn, candidates should have 6+ years of experience in program management or related fields. A BA/BS degree or equivalent experience is required, along with strong project management skills and the ability to influence and lead teams effectively.

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How does the flexible work policy work for the Program Manager, Communications + Social Impact role at LinkedIn?

The Program Manager, Communications + Social Impact role at LinkedIn features a hybrid work policy, allowing you to work from home and the office in San Francisco, Mountain View, or New York based on business needs. This flexible arrangement is designed to enhance work-life balance while fostering team collaboration.

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What kind of projects will I be managing as a Program Manager in Communications + Social Impact at LinkedIn?

You'll manage a diverse range of complex projects that impact millions of customers. These include strategic planning initiatives, budget management, and talent development programs, all aimed at delivering transformative work for LinkedIn's users and stakeholders.

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What skills are valuable for a Program Manager, Communications + Social Impact at LinkedIn?

Valuable skills for the Program Manager, Communications + Social Impact role at LinkedIn include strategic thinking, cross-functional collaboration, emotional intelligence, and strong problem-solving abilities. The ideal candidate should be execution-driven and comfortable navigating both the finer details and the broader strategic outlook.

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Common Interview Questions for Program Manager, Communications + Social Impact
Can you describe your experience with program management in a communications role?

In your response, highlight relevant examples of your program management experience, focusing on specific projects and outcomes achieved. Emphasize your approach to aligning stakeholders and ensuring timely execution.

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How do you prioritize tasks when managing multiple projects?

Discuss your prioritization process, such as using project management tools or methodologies. Explain how you assess project urgency and importance to prioritize effectively while ensuring alignment with overall strategic goals.

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Describe a time you successfully led a cross-functional team.

Use the STAR method to outline the situation, task, action, and result. Highlight your leadership style, communication strategies, and how you fostered collaboration among different teams to achieve project goals.

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How do you handle conflicts within team projects?

Explain your approach toward conflict resolution, including active listening, seeking common ground, and fostering open communication to ensure all voices are heard. Share a specific example where you successfully resolved a conflict.

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What strategies do you employ for effective stakeholder management?

Detail the strategies you've used to engage stakeholders, manage expectations, and ensure alignment. Emphasize your communication skills and ability to build trust with stakeholders at all levels.

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Can you give an example of a time you tackled a significant project challenge?

Share a specific challenge from a previous project, and describe how you assessed the situation, devised a solution, and implemented it successfully. Highlight the outcome and any learnings gained.

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How do you measure the success of your programs?

Discuss key performance indicators (KPIs) or metrics you use to evaluate program success. Explain your process for collecting data, analyzing results, and applying insights to future initiatives.

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What tools or software have you used in program management?

Mention specific tools or software you have experience with, such as project management software, collaboration tools, or communication platforms. Highlight how these tools have improved your efficiency and effectiveness.

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Describe your experience communicating with senior leaders or executives.

Explain your approach to tailoring communication for senior audiences, including clarity, brevity, and focus on high-level impacts. Provide an example that illustrates your success in this area.

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How do you stay current with trends in communications and social impact?

Detail your strategies for staying updated on industry trends, such as following thought leaders, attending webinars, or participating in relevant professional organizations. Emphasize how this knowledge informs your work.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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DATE POSTED
February 21, 2025

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