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Recruiting Operations Solutions Manager

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The Community You Will Join:The Recruiting team at Airbnb partners closely with leaders throughout the company to hire the best talent in a generation. Our team is data-driven, adaptable and innovative in our approach and seeks to establish consultative relationships with the business, acting as an advisor and trusted partner. We are committed to efficiency and upholding the highest standards of excellence, while fostering diversity and belonging. Recruiting Operations specifically has the mission of building the most advanced technology and operations focused backbone to our Recruiting organization, providing best-in-class enablement to the function with innovative technology, data, and process infrastructure.The Difference You Will Make:We are looking for a highly technical and data-driven leader to join our Recruiting Operations team. The Recruiting Operations Solutions Manager will own Recruiting’s analytics and dashboard functions, oversight of technology-related business process and data and our technology roadmap and partner heavily with Recruiting leadership as well as partner with a number of functions in the larger EX organization. This role will require managing multiple work streams simultaneously, a deep understanding of data warehouse infrastructure, a strong grasp of the business of Redruiting and relevant technologies and a sophisticated customer and product management sensibility. Experience building innovative solutions in the analytics and reporting space within Recruiting is a must-have.A Typical Day:• Work closely with clients (i.e. Recruiting stakeholders) to understand their business goals, present technical solutions, and adjust strategies based on feedback.• Design and execute the roadmap for the development, implementation, and continuous improvement of Recruiting technology, tools, and reporting• Liaise with EX and the People Analytics functions as the single point of contact representing Recruiting’s priorities• Establish standards and best practices for how to leverage technology to support processes, and continuously explore new tools and technologies that can enhance the way we work.• Implement and maintain standards for data governance and data management, and create accountability mechanisms to ensure quality and usability of recruiting data to drive decision making• Design and define requirements for integrations to ensure seamless communication between systems• Collaborate with data engineers and data scientists to understand data requirements, and design and implement the appropriate data pipelines and models• Analyze current systems to identify inefficiencies, and propose improvements or new solutions to meet evolving needs• Manage system administration and support for the Recruiting tech stackYour Expertise:• 10+ years of combined experience working in recruiting and recruiting management across a diversity of contexts such as Technology, G&A, Executive Search, In-house, and Agency recruiting• 6+ years of industry experience, managing, designing and delivering world-class data and technology solutions in the HR and Talent domain• Strong understanding of the Talent data landscape and the functions and processes that produce this data, including existing challenges and best practice• Expertise in analyzing, interpreting and utilizing people-related data• Ability to present to, influence and build strong relationships with stakeholders at all levels and in varying functions, including Finance, People Partners, People Analytics and Systems, while managing expectations appropriately• Experience in at multiple companies building reporting, data infrastructure, and technology suites to support talent acquisition• Has developed function-level technology roadmaps• Experience working with third-party systems and vendors within an HR or Recruiting context, preferably with Workday, Greenhouse, Gem, and Brighthire• Strong analytical skills and experience with multiple data analysis and visualization tools, including AI-powered analytics platforms and SQL databases• Strong understanding of data architecture, ETL design, and system integration• Experience leveraging advanced SQL and Python skills in a business environmentYour Location:This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.Our Commitment To Inclusion & Belonging:Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.How We'll Take Care of You:Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.Pay Range$155,000—$197,000 USD
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What You Should Know About Recruiting Operations Solutions Manager, Airbnb

Joining Airbnb as a Recruiting Operations Solutions Manager means becoming a pivotal part of a dynamic team committed to enhancing our recruitment processes through cutting-edge technology and data-driven insights. At Airbnb, we're all about connecting communities, and you will play an essential role in ensuring that we attract and retain the best talent globally. As the Recruiting Operations Solutions Manager, you will oversee the analytics and dashboard functions of our recruiting efforts. Your responsibilities will include designing and executing a tech-savvy roadmap that aligns with our recruitment goals, collaborating with various teams to create innovative solutions, and ensuring that our data governance standards are not just met, but exceeded. This role requires a blend of technical expertise, relationship-building skills, and a knack for problem-solving. You'll work closely with recruiting stakeholders and external partners alike, implementing systems that streamline processes and enhance the overall efficiency of our operations. If you're ready to take on a challenge that merges your passion for tech and recruitment while fostering a culture of diversity and inclusion, we'd love to see you apply to this extraordinary opportunity at Airbnb.

Frequently Asked Questions (FAQs) for Recruiting Operations Solutions Manager Role at Airbnb
What are the primary responsibilities of the Recruiting Operations Solutions Manager at Airbnb?

The primary responsibilities of the Recruiting Operations Solutions Manager at Airbnb include overseeing recruitment analytics and dashboard functions, designing a roadmap for hiring technology and reporting improvements, and establishing best practices regarding technology use in recruiting processes. You'll also work closely with stakeholders to understand business goals and implement innovative technology solutions.

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What qualifications are required for the Recruiting Operations Solutions Manager position at Airbnb?

To qualify for the Recruiting Operations Solutions Manager position at Airbnb, candidates should possess at least 10 years of combined experience in recruiting and HR, with at least 6 years in providing data and technology solutions in the HR field. Proficiency in data analysis, technology roadmapping, and working with systems like Workday and Greenhouse are also essential.

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Can a remote worker apply for the Recruiting Operations Solutions Manager role at Airbnb?

Yes, the Recruiting Operations Solutions Manager role at Airbnb is remote eligible, meaning you can work from anywhere in the United States, provided you reside in a state where Airbnb has a registered entity. This flexibility allows for a great work-life balance while contributing to a vibrant team.

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How does Airbnb ensure a diverse recruitment process for the Recruiting Operations Solutions Manager position?

Airbnb is deeply committed to fostering diversity and inclusion within its workforce. For the Recruiting Operations Solutions Manager position, the company encourages all qualified individuals to apply, believing that diverse ideas lead to better solutions and engagement within teams.

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What technology skills are necessary for the Recruiting Operations Solutions Manager role at Airbnb?

Candidates for the Recruiting Operations Solutions Manager position at Airbnb should have strong analytical skills, experience with data visualization tools, advanced SQL, and familiarity with Python in a business context. A solid understanding of data architecture and ETL processes will be beneficial for success in this role.

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Common Interview Questions for Recruiting Operations Solutions Manager
How do you approach managing multiple projects in recruiting operations?

Discuss your experience with managing multiple work streams simultaneously. Emphasize your organizational skills and how you prioritize tasks based on urgency and importance. Providing examples of successful project management can illustrate your ability to handle this challenge.

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Can you explain a time when you improved a recruiting process through technology?

Share a specific example where you identified an inefficiency in a recruiting process and implemented a technological solution to improve it. Highlight your role in the project, any challenges faced, and the positive outcome of your actions.

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What strategies do you use to foster collaboration among diverse teams?

Discuss your techniques for building relationships and collaborations among diverse teams. Mention any past experiences that illustrate your success in creating an inclusive environment that encourages participation from all team members.

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How do you ensure data quality and governance in recruiting operations?

Explain your approach to data management, including establishing protocols and accountability measures to maintain data quality in recruiting processes. Share examples of frameworks or systems you've implemented to achieve this.

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Describe your experience with reporting and analytics in recruitment.

Highlight your experience in creating, analyzing, and presenting recruitment analytics. Discuss tools or methodologies you've used and how your insights have driven strategic decision-making in previous roles.

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How would you handle resistance from stakeholders when proposing a new recruiting technology?

Discuss the importance of communication in managing stakeholder expectations. Share techniques you use to demonstrate the benefits of new technology and to engage stakeholders in the decision-making process.

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What role does feedback play in your approach to recruiting operations?

Explain how you actively seek feedback from stakeholders to improve processes and technology. Highlight examples where you've successfully incorporated feedback into your strategies.

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How do you keep up with emerging technologies in recruitment?

Discuss your methods for staying informed about the latest technologies and trends in recruitment, including attending conferences, joining professional networks, or engaging with industry publications. Share how this knowledge has influenced your previous roles.

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Can you provide an example of a successful recruiting campaign you designed?

Share details about a recruiting campaign you led, focusing on your role in its design and execution. Highlight metrics that demonstrate its success, such as improved time-to-hire or increased quality of candidates.

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What is your approach to data analysis and reporting in recruitment?

Explain your analytical process when dealing with recruitment data. Discuss the tools and techniques you use to derive insights and how you present those insights to stakeholders to inform decision-making.

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Airbnb is a leading online marketplace for short- and long-term homestays and experiences founded in 2008. We provide access to 6+ million unique places to stay in more than 81,000 cities and 191 countries worldwide.

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CULTURE VALUES
Mission Driven
Collaboration over Competition
Inclusive & Diverse
Growth & Learning
BENEFITS & PERKS
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 11, 2024

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