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Security Officer - Healthcare - job 2 of 2

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Now hiring for a variety of positions at a large Hospital in Portsmouth, New Hampshire!

  • Starting Pay Rate $18.04 / hour
  • Full Time
  • Primarily hiring for evenings, overnights and weekends

Allied Universal® is hiring a Security Professional - Unarmed. The Security Professional will conduct unarmed foot and/or vehicle patrol (interior and/or exterior) in a hospital environment. Additional duties include control access and egress; monitor CCTV and alarm systems; compose reports; deter criminal activity and misconduct. Due to the safety sensitive nature of this role, qualified candidates must be able to submit to drug screening to the extent permissible by law. This assignment is in a healthcare facility. As such, a tuberculosis (TB) test and certain vaccinations may be required.

 

RESPONSIBILITIES:

  • Perform security patrols of hospital grounds on foot or in vehicle; document detailed observations of unusual conditions that may create security concerns or safety hazards
  • Assist hospital staff with de-escalation of situations involving patients; restrain combative individuals as necessary (within company and customer guidelines)
  • Transport patients to the morgue, as needed
  • Assist in escorting patients from helicopter pad (high elevation) to the emergency room
  • Assist with evacuations during fires, medical emergencies, and natural disasters
  • Sound alarms or call police or fire department in case of fire or presence of unauthorized persons
  • Warn violators of rule infractions, such as loitering, smoking, or carrying forbidden articles
  • Permit authorized persons to enter property and monitor entrances and exits; ensure only authorized individuals enter and exit the hospital, and that no contraband or hospital items are brought in or out
  • Observe departing personnel to protect against theft of company property and ensures that authorized removal of property is conducted within appropriate client requirements
  • Investigate and prepare reports on accidents, incidents, and suspicious activities; maintain written logs as required

QUALIFICATIONS (MUST HAVE):

  • High school diploma or equivalent
  • Current driver’s license if driving a company- or customer-owned vehicle
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of two (2) years of verifiable employment history relating customer service or the protective service industry (preferably security, healthcare, military, law enforcement, or corrections)
  • Must be at least 18 years of age, or higher if required by the state
  • Able to operate radio or telephone equipment and/or console monitors
  • Demonstrated ability to interact cordially and communicate with the public
  • Effective oral and written communication skills
  • Problem solving skills
  • Active listening skills
  • Ability to assess and evaluate situations effectively; identify critical issues quickly and accurately
  • Able to mediate conflict with tact, diplomacy
  • Write informatively, clearly, and accurately
  • Attention to detail

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Service in Military Occupational Specialty related to law enforcement, security (such as Military Police, Elite Military Forces, combat arms) or any support role in a Combat Zone
  • Graduate of a Certified Public Safety Academy (military or civilian) or verified work experience in the law enforcement, adult corrections, or firefighter field
  • Bachelor’s degree in law enforcement or criminal justice related studies
  • A minimum of 8 or more years of service in any military branch
  • Associate’s degree (or 60 credits) or higher in law enforcement or criminal justice with current or prior active military service

BENEFITS:

  • Health insurance and 401k plans for full-time positions
  • Schedules that fit with your personal life goals
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1366153
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$37496 / YEARLY (est.)
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$37496K
$37496K

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What You Should Know About Security Officer - Healthcare, Allied Universal

If you're a proactive individual looking to make a positive impact in the healthcare sector, the role of Security Officer at Allied Universal® in Portsmouth might be the perfect fit for you! As a Security Professional - Unarmed, you'll become an integral part of a dynamic team dedicated to ensuring the safety and security of a large hospital environment. Your days will involve conducting foot and vehicle patrols throughout the hospital grounds, monitoring CCTV and alarm systems, and assisting healthcare staff in managing challenging situations involving patients. You'll play a vital role in maintaining the safety of not only the hospital staff and patients but also the community at large. With a starting pay rate of $18.04 per hour and opportunities for full-time employment, this position offers a range of benefits including medical, dental, and vision coverage, along with ongoing training and development opportunities. Your responsibilities will also include documenting any unusual conditions and incidents, escorting patients from the helicopter pad to emergency rooms, and ensuring all access points are secure. So if you're ready to step into a rewarding career that provides essential services to your community, consider joining our team as a Security Officer at Allied Universal® in Portsmouth.

Frequently Asked Questions (FAQs) for Security Officer - Healthcare Role at Allied Universal
What are the main responsibilities of a Security Officer at Allied Universal® in Portsmouth?

As a Security Officer at Allied Universal® in Portsmouth, your main responsibilities will include conducting unarmed foot and vehicle patrols of the hospital grounds, monitoring surveillance systems, documenting unusual conditions, assisting in the de-escalation of situations involving patients, and ensuring proper access control. You'll also be involved in emergency response activities and guiding patients as necessary.

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What qualifications are required to become a Security Officer at Allied Universal®?

To qualify for the Security Officer position at Allied Universal®, candidates must have a high school diploma or equivalent, a valid driver's license, and at least two years of verifiable employment history, ideally in customer service or the protective services field. Strong communication and problem-solving skills are also essential for successful candidates.

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What benefits does Allied Universal® offer for Security Officers in Portsmouth?

Allied Universal® provides a range of benefits for Security Officers, including health insurance, a 401(k) retirement plan, and various employee discounts. Additionally, full-time positions offer ongoing training programs and opportunities for career advancement to help you grow in your security career.

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Is prior experience in security necessary to apply for the Security Officer position at Allied Universal®?

While prior experience in security is preferred for the Security Officer position at Allied Universal®, it is not strictly necessary. Candidates with relevant customer service experience and a strong desire to work in a protective setting are encouraged to apply as comprehensive training is provided.

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What is the expected work schedule for a Security Officer at Allied Universal® in Portsmouth?

The expected work schedule for a Security Officer at Allied Universal® in Portsmouth primarily includes evening, overnight, and weekend shifts. This flexibility allows for a better work-life balance while still ensuring the hospital remains a safe environment for patients and staff.

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Common Interview Questions for Security Officer - Healthcare
Can you explain your understanding of the security protocols in a healthcare environment?

In a healthcare environment, security protocols are crucial for maintaining the safety of patients, staff, and visitors. As an interviewer, you should emphasize your knowledge of access control, monitoring systems, emergency response protocols, and the importance of patient confidentiality while ensuring safety.

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How would you handle a situation with a combative patient?

In this situation, I would first try to de-escalate the situation using verbal communication techniques, remaining calm and empathetic. If necessary, I would follow protocols for restraint only if it aligns with company guidelines and ensures everyone's safety. It's important to communicate what actions will be taken and ensure support from healthcare staff.

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Describe a time when you had to deal with a difficult customer or patient, and what you did.

Share a specific instance where you encountered a challenging individual, detailing your approach. Focus on your communication skills and how you assessed the situation. Highlight the resolution and reflect on what you learned to show your capability in handling difficult situations effectively.

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What qualities do you believe are essential for a Security Officer in a hospital setting?

Key qualities for a Security Officer include strong communication and interpersonal skills, a keen sense of observation, the ability to remain calm in crisis situations, and a dedication to helping others. Mention that conflict resolution and empathy are also vital in a healthcare setting.

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How do you prioritize your responsibilities as a Security Officer?

I prioritize responsibilities by assessing the immediate needs of my environment, focusing first on safety and security measures. By staying observant and documenting unusual activities or incidents, I can respond to emerging situations while ensuring that routine patrols and tasks are completed effectively.

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What steps do you take to ensure you are following the laws and regulations needed for a Security Officer?

To ensure compliance with laws and regulations, I stay updated on local and state security policies, actively participate in training sessions, and review relevant guidelines regularly. It’s vital to adhere to procedural protocols both within the organization and related to legal obligations.

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Tell us about a time when you had to report an incident. How did you handle it?

Describe the incident clearly, focusing on how you assessed the situation, collected necessary details, and prepared your report. Emphasize your attention to detail, factual writing, and your follow-up actions to ensure that the situation was resolved appropriately.

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Why are you interested in working as a Security Officer for Allied Universal®?

Express your admiration for Allied Universal®'s commitment to community safety and its reputation in the security industry. Discuss your desire to contribute to patient safety in a hospital environment and how your skills align with the company’s mission and values.

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How do you approach teamwork in a security team setting?

I view teamwork as crucial in a security setting. I ensure effective communication, share pertinent information, and support my colleagues. Collaborating and utilizing each team member's strengths ensures we provide the highest level of safety and security.

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What do you think is the most challenging aspect of being a Security Officer in a healthcare facility?

The most challenging aspect may be handling emotionally charged situations with patients and their families. It requires both empathy and assertiveness. Highlight your strategies for managing such challenges, including conflict resolution techniques and maintaining professionalism amid stress.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 12, 2025

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