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SIU Investigator - job 1 of 2

Overview

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SUI investigators, and surveillance investigators. Our team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Job Description

Allied Universal® is hiring a Special Investigations Unit (SIU) Investigator. Special Investigations Unit (SIU) Specialists investigate claims with red flags that suggest fraudulent behavior In relation to an Insurance claim. The SIU Specialist must use their extensive knowledge of Insurance policies and the components of fraud to determine If claims warrant reporting to the appropriate state agency for prosecution.

 

  • Auto Allowance and Company Credit Card for fuel and travel! 
  • Opportunity awaits – apply now!  

 

RESPONSIBILITIES:

  • Independently investigate suspected fraudulent insurance claims for a variety of coverage to include workers’ compensation, general liability, property and casualty and disability
  • Acquire and gather information through use of own discretion, and guidance from clients and case managers, by means of data collection, interviews, research and collaboration with other SIU entities, law enforcement and state Departments of Insurance
  • Create and maintain detailed documentation for investigations, file reviews, audits, training tasks, consulting projects, and other assignments as directed
  • Produce professional and expert reports, memos, and letters that are clear, concise, and grammatically correct
  • Run appropriate database indices if necessary and verify the accuracy of results found
  • Independently develop a strategic plan to achieve assignment objectives, ensuring thorough documentation and effective communication with clients and their Special Investigation Unit Supervisor

QUALIFICATIONS (MUST HAVE):

  • Must possess one or more of the following:
    • Bachelor’s degree in Criminal Justice
    • High School diploma or higher with a minimum of five (5) years of demonstrated professional law enforcement experience with specific attention to investigations related to fraud
  • Ability to be properly licensed as a Private Investigator as required by the state where work Is completed
  • Post offer, must be able to successfully complete the Allied Universal Investigations training/orientation course
  • Minimum of five (5) years of demonstrated experience conducting complex insurance investigations or adjusting complex insurance claims
  • Proficient understanding and application of anti-fraud laws, insurance regulations, and compliance standards within their home state and designated regional area.
  • Proficient in utilizing laptop computers and cell phones.
  • Special Investigative Unit (SIU) Compliance knowledge
  • Ability to type 40+ words per minute with minimum error
  • Flexibility to work varied and irregular hours and days including weekends and holidays

PREFERRED QUALIFICATIONS (NICE TO HAVE):

  • Military experience
  • Law enforcement
  • Insurance administration experience
  • Familiarity with California SIU regulations
  • One or more of the following professional industry certifications:
    • Certified Fraud Investigator (CFE)
    • Certified Insurance Fraud Investigator (CIFI)
    • Fraud Claim Law Associate (FCLA)
    • Fraud Claim Law Specialist (FCLS)
    • Certified Protection Professional (CPP)
    • Associate in Claims (AIC)
    • Chartered Property Casualty Underwriter (CPCU)

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Seven paid holidays annually, sick days available where required by law
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1364014
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About SIU Investigator, Allied Universal

Join us at Allied Universal® Compliance and Investigation Services as an SIU Investigator in Austin, where every day presents a new opportunity to showcase your skills in the dynamic field of insurance claims investigation. In this role, you'll dive deep into claims that raise red flags for potential fraud, employing your extensive knowledge of insurance policies to navigate complex situations. Your investigative prowess will be crucial as you gather information through interviews, research, and collaboration with law enforcement and other entities. At Allied Universal®, we believe in innovation and excellence, and we provide our SIU Investigators with comprehensive benefits, including medical, dental, and vision coverage, as well as retirement plans and exclusive perks. Not only will you be contributing to a vital aspect of the insurance industry, but you’ll also enjoy perks such as an auto allowance and a company credit card for fuel and travel! If you're passionate about making a difference and growing your career with a leading team, apply now to advance in this rewarding field.

Frequently Asked Questions (FAQs) for SIU Investigator Role at Allied Universal
What are the responsibilities of an SIU Investigator at Allied Universal®?

An SIU Investigator at Allied Universal® is responsible for independently investigating suspected fraudulent claims related to various insurance coverages, including workers’ compensation and property damage. This involves data collection, conducting interviews, and collaborating with law enforcement and insurance departments. You’ll also create detailed documentation and expert reports, ensuring all findings are clear and concise.

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What qualifications are required for the SIU Investigator position at Allied Universal®?

To qualify for the SIU Investigator position at Allied Universal®, candidates must have a Bachelor’s degree in Criminal Justice or a minimum of five years of professional law enforcement experience, particularly in fraud investigations. Additionally, you need to be licensed as a Private Investigator in your state and have a solid understanding of anti-fraud laws and insurance regulations.

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What benefits can I expect as an SIU Investigator at Allied Universal®?

As an SIU Investigator at Allied Universal®, you will enjoy a comprehensive benefits package, including medical, dental, vision, and life insurance, along with retirement plans such as a 401(k). Other perks include paid holidays, sick leave, and vacation time, ensuring a healthy work-life balance.

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Is prior experience in insurance fraud investigations necessary for the SIU Investigator role at Allied Universal®?

Yes, a minimum of five years of demonstrated experience in conducting insurance fraud investigations or adjusting complex claims is essential for the SIU Investigator role at Allied Universal®. This experience equips you with the necessary skills to effectively identify and report fraudulent activities.

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What skills are important for success as an SIU Investigator at Allied Universal®?

Key skills for success as an SIU Investigator at Allied Universal® include strong analytical abilities, excellent communication skills, and proficiency in using technology for investigations. Being detail-oriented and having the ability to document findings accurately are also crucial in this role.

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Common Interview Questions for SIU Investigator
Can you explain the investigation process you would use as an SIU Investigator?

In responding to this question, highlight the systematic approach you would take in investigating fraud, including gathering preliminary information, interviewing involved parties, and researching relevant data. Emphasize the importance of thorough documentation and communication with team members.

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How do you handle high-pressure situations during investigations?

Discuss your ability to stay calm and focused in high-pressure scenarios. You may want to share a specific example of a time when you successfully managed a stressful investigation, demonstrating your problem-solving skills and composure.

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What experience do you have with anti-fraud laws in your state?

When answering, provide any relevant knowledge regarding anti-fraud laws and how they apply to investigations. If possible, mention specific laws upheld in your state and how you have utilized this knowledge in past roles.

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Describe a challenging case you worked on and how you resolved it.

Use this question to illustrate your critical thinking and investigative skills. Provide a brief overview of the case's challenges, your analytical approach to solving it, and the positive outcome you achieved.

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What tools and technologies are you proficient in for conducting investigations?

Mention any tools or software you have experience using for investigations, such as databases for verifying claims or software dedicated to report generation. Show your adaptability and eagerness to learn new technologies as needed.

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How do you ensure integrity and confidentiality in your investigations?

Highlight your understanding of ethical standards in investigations and the importance of maintaining confidentiality. You might want to share practices you follow to uphold these standards.

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What would you do if you identified a potential conflict of interest during an investigation?

Discuss the importance of transparency and ethics in your role. Explain that you would follow company protocols to handle the conflict, potentially seeking guidance from a supervisor or legal counsel.

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How do you document and report your findings during an investigation?

Illustrate your thorough documentation processes, focusing on clarity, accuracy, and compliance with company guidelines. Mention how clear reports can impact the outcome of cases.

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What motivates you to work in the field of insurance investigation?

Share your passion for seeking out the truth and making a tangible impact in preventing fraud. Explain how this motivation drives your commitment to excellence in your work.

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How would you approach working with law enforcement agencies during an investigation?

Discuss your collaborative approach, including your willingness to communicate openly and work alongside law enforcement to ensure successful investigations. Mention any experience you might have in liaising with such agencies.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Full-time, on-site
DATE POSTED
April 16, 2025

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