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Store Manager - Upper East Side - job 1 of 2

WHY JOIN ALO?

Mindful movement. It’s at the core of why we do what we do at Alo—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

  • Develop and execute the store’s retail strategies
  • Local market knowledge of clientele base and brand competitors
  • Aware of business trends that relate to the success of the store
  • Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
  • Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

  • Ensure that the store team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
  • Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
  • Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
  • Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

  • Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
  • Oversee and support execution of key operational and visual guidelines  
  • Champion strong visual standards for the salesfloor by leveraging business performance data
  • Support a safe work environment and efficient operation  
  • Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

  • Collaborate with cross-functional business partners to support organizational goals 
  • Is an Alo ambassador and creates a culture that aligns with our mission
  • Demonstrate an ability to navigate the organization with a balance of business need and brand culture
  • Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

  • 5+ years of retail or related industry leadership experience 
  • Working knowledge of MS Office (Word, Excel and Outlook)  
  • Extraordinary interpersonal and communication skills, both verbal and written
  • Highly Motivated by driving business in a fast-paced, innovative environment
  • Independent work ethic, time management skills, and personal accountability
  • Aligns with and embodies Alo’s Guiding Principles
  • Business owner mindset with an entrepreneurial spirit  
  • Requires constant movement in and around all areas of store
  • Ability to lift, push, carry or otherwise move up to 50 pounds
  • Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
  • Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, Alo does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

  • Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves, with access to hundreds of streaming fitness and yoga classes with top instructors
  • Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
  • 401K with company matching (Full-Time Employees)
  • Monthly Store Incentives
  • Clothing Allowance
  • Free yoga classes at any of our Sanctuaries

The Company’s Store Manager base pay ranges from $75,000- $90,000/ year. Please also note, Store Managers are eligible to participate in the Company’s Monthly Store Incentive which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, Talkspace, and AloMoves.

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What You Should Know About Store Manager - Upper East Side, Alo Yoga

Join Alo as a Store Manager in the vibrant Upper East Side of New York! At Alo, we’re all about mindful movement, which is the very foundation of our culture. As the Store Manager, you'll take on the role of a business owner, leading our store to success while cultivating a positive and engaging environment for both employees and customers. Your responsibilities will go beyond just meeting sales goals; you'll develop and execute retail strategies that resonate with our local clientele and navigate the competitive landscape effortlessly. With a hands-on approach, you'll inspire a team that embodies Alo's mission and guiding principles, creating a space where everyone feels inclusive and valued. You’ll also oversee the operations, ensuring that visual standards are met and that the store functions like a well-oiled machine. Plus, your keen business acumen will help you analyze performance data to drive sales and enhance the overall customer experience. If you have over five years of leadership experience in retail and are motivated by fast-paced, innovative environments, we want to hear from you! With competitive benefits, including generous employee discounts, medical options, and a clothing allowance, this role is not just a job; it’s a lifestyle where you can thrive both personally and professionally.

Frequently Asked Questions (FAQs) for Store Manager - Upper East Side Role at Alo Yoga
What are the main responsibilities of a Store Manager at Alo?

As a Store Manager at Alo, you will lead, manage, and develop all aspects of your store’s business. This includes executing retail strategies, achieving sales goals, and maintaining operational excellence, all while fostering a productive and positive work environment that aligns with Alo’s mission.

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What qualifications are required for the Store Manager position at Alo?

To be considered for the Store Manager position at Alo, you should have at least 5 years of leadership experience in retail or a related industry, a strong grasp of Microsoft Office tools, exceptional interpersonal skills, and a business owner mindset with a drive to succeed in a dynamic environment.

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What does the schedule look like for a Store Manager at Alo?

The Store Manager schedule at Alo requires open availability and flexibility to work variable shifts, especially on weekends and during peak times such as the holiday season. Managers are expected to be available for all shifts during crucial sales periods, including Black Friday and the weeks surrounding major holidays.

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What benefits do Store Managers receive at Alo?

Store Managers at Alo enjoy a wide range of benefits, including a competitive salary, a clothing allowance, generous employee discounts, access to superior medical, dental, and vision plans, and even free memberships to Alo Moves for yoga and fitness classes—making it an attractive package for our team members.

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How does Alo promote a positive workplace culture for Store Managers?

Alo promotes a positive workplace culture by fostering growth, inclusivity, and accountability among its employees. Store Managers are encouraged to provide consistent coaching, implement effective communication strategies, and establish career progression plans to nurture talent and enhance job satisfaction.

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Common Interview Questions for Store Manager - Upper East Side
How do you plan to achieve sales goals as a Store Manager at Alo?

To achieve sales goals as a Store Manager at Alo, I would implement data-driven strategies that focus on understanding customer needs, leveraging team strengths, and creating engaging promotions that encourage purchases while aligning with Alo’s brand values.

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Can you give an example of how you've developed a positive culture within your team?

In my previous role, I initiated weekly team-building exercises that emphasized collaboration and communication. By creating open forums for feedback and ideas, I fostered an environment where team members felt valued and motivated, which ultimately improved our store’s performance.

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How do you handle conflicts within your team?

I handle conflicts by addressing issues directly and respectfully in a private setting. I encourage open communication, allowing team members to express their concerns. After discussing the problem, I focus on finding a mutually agreeable solution that reinforces our team values.

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What strategies would you implement to improve customer service at Alo?

To enhance customer service, I would prioritize staff training focused on Alo’s mission and values. Additionally, I would encourage team members to build personal connections with customers, asking for feedback to continuously refine our service delivery.

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How do you ensure that your team meets operational goals?

I ensure my team meets operational goals by setting clear expectations, breaking down tasks into manageable objectives, and providing regular performance reviews. I also leverage KPI data to review progress and strategize for improvement.

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Describe your experience with visual merchandising.

I have extensive experience with visual merchandising, which I see as a vital aspect of driving sales. I focus on creating visually appealing displays that attract customers and align with the brand's identity while also ensuring that the flow of the store allows for an enjoyable shopping experience.

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What is your approach to hiring and talent development?

My approach involves a thorough hiring process that seeks candidates who align with our values. Once on board, I emphasize ongoing development through personalized coaching, mentorship opportunities, and clear pathways for career progression.

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How would you describe your leadership style?

I describe my leadership style as collaborative and supportive. I believe in empowering team members by involving them in decision-making processes and encouraging their personal growth while ensuring we meet our business objectives collectively.

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What do you think makes Alo's brand special in retail?

Alo's brand is special because it embodies mindful movement and encourages a holistic lifestyle. This unique positioning resonates deeply with customers, creating a community that values personal growth and a quality shopping experience, distinct from other brands.

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How do you stay updated with retail trends?

I stay updated with retail trends by following industry publications, attending networking events, and engaging in forums that discuss innovative practices. Additionally, I actively seek feedback from customers to adapt our strategies to evolving preferences.

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Spreading mindful movement, inspiring wellness and creating community. These goals inspire everything we do at Alo. We are relentless about making the best yoga clothing in the world explicitly to inspire yogis (and yogis to be) to have more yog...

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April 4, 2025

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