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Director-Risk Management; Risk Appetite

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

How will you make an impact in this role?

The Enterprise Risk Management & Risk Oversight (ERM&RO) organization within Global Risk and Compliance (a Second Line of Defense function) is responsible for identifying and managing risk across all business units, functions, processes, and geographies at American Express.

The ERM Framework, Governance and Reporting team within ERM&RO provides an independent view of risks faced by American Express and is responsible for aggregating the risk profile for the Company. The team is focused on key risk management activities, including but not limited to, risk identification and assessment, risk appetite, effective challenge, and committee governance and reporting.

These responsibilities span the AXP Bank Holding Company as well as the subsidiary US Bank (American Express National Bank).

The Director of Risk Appetite is responsible for developing, managing and monitoring risk appetite statements, which articulate the level and type of risk the company is willing to accept to carry out its strategic plans. Specific responsibilities for the Director of Risk Appetite include:

  • Assist with the design, implementation and ongoing maintenance of the Risk Appetite Policy and Risk Appetite Statement, as well as the Escalation Policy
  • Contribute to the CRO’s challenge to the Company’s strategic plan, and identify and document implications of the plan to the Company’s risk appetite framework
  • Provide ongoing monitoring and reporting of Company-wide adherence to risk thresholds and limits, ensuring timely and disciplined risk escalation and remediation
  • Provide effective challenge to the cascade of Enterprise risk appetite to the business units
  • Provide effective challenge to Second- and First-Line ongoing implementation of the Risk Appetite Policy and Statement and the Escalation Policy
  • Supervise junior team members

Minimum Qualifications

  • Bachelor's degree in finance, economics, business administration, or related field
  • Minimum 8 years of experience in enterprise risk management, or similar risk management discipline, within the financial services industry
  • Strong understanding of financial markets, products, and regulatory requirements impacting risk management
  • Proven track record of designing and implementing enterprise-wide risk management frameworks and methodologies
  • Excellent communication, collaboration and writing skills. Able to manage stakeholders in the First- and Second- Lines of Defense at all levels
  • Proven ability to translate complex and disparate information into comprehensive and cohesive messaging for senior leadership
  • Strategic thinker with the ability to anticipate and mitigate risks while driving business growth and innovation
  • Strong leadership skills with demonstrated ability to see the big picture, connect the dots and anticipate problems

Preferred Qualifications

  • Professional certifications such as FRM, PRM, or CRM are highly desirable

Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$167500 / YEARLY (est.)
min
max
$130000K
$205000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director-Risk Management; Risk Appetite, American Express

At American Express, we're looking for a Director of Risk Management with a focus on Risk Appetite to join our dynamic team in New York City. In this critical role, you’ll be leading efforts to develop, manage, and monitor risk appetite statements that articulate the levels of risk we are willing to accept as we pursue our strategic plans. You'll collaborate with business units and influence key risk management activities like risk identification and assessment. As part of the Enterprise Risk Management & Risk Oversight organization, you will operate within the Second Line of Defense, fostering a culture of integrity and responsibility. Your insights and expertise will contribute to our comprehensive risk framework and ensure adherence to our risk thresholds, enabling American Express to provide exceptional service to our customers. With your strategic mindset, you’ll lead a team dedicated to embedding our risk appetite framework across the organization, ensuring we're well-equipped to handle emerging challenges. Plus, as a part of Team Amex, you’ll enjoy a supportive work environment that prioritizes professional development, well-being, and collaboration. We offer competitive compensation, including bonuses and robust benefits, reflecting our commitment to our employees' overall health and careers. If you’re passionate about risk management and want to drive positive change in a global organization, this opportunity is for you. Join us and let’s lead the way together!

Frequently Asked Questions (FAQs) for Director-Risk Management; Risk Appetite Role at American Express
What responsibilities does the Director of Risk Management at American Express have?

As the Director of Risk Management at American Express, you will oversee the development, management, and monitoring of risk appetite statements essential for our strategic planning. Your role involves conducting risk identification and assessment activities, ensuring adherence to risk thresholds, and providing effective challenge to both the cascade of risk appetite to various business units and ongoing implementations of risk policies.

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What qualifications do I need to become a Director of Risk Appetite at American Express?

To qualify for the Director of Risk Appetite position at American Express, you should possess a Bachelor’s degree in finance, economics, or business administration, alongside at least 8 years of experience in enterprise risk management within the financial services sector. Strong communication skills, strategic thinking abilities, and knowledge of financial markets are also vital for success in this role.

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How does American Express support career development for the Director of Risk Management?

American Express is committed to career development for its employees, including the Director of Risk Management. You'll have access to learning opportunities from industry leaders, comprehensive training programs, and the flexibility to develop a unique career path tailored to your goals, ensuring your growth within the company.

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What does the risk appetite framework at American Express involve?

The risk appetite framework at American Express is a structured approach that defines the level of risk the organization is willing to accept to implement its strategic plans. It involves designing and maintaining risk appetite policies, monitoring compliance across the organization, and providing oversight that allows for disciplined risk management and timely escalation of issues.

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What benefits can I expect as a Director of Risk Appetite at American Express?

As a Director of Risk Appetite at American Express, you can expect a competitive salary, bonus opportunities, comprehensive health benefits, flexible working models, and extensive parental leave. Additionally, American Express offers ongoing professional development support and wellness programs designed to enhance your overall quality of life.

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Common Interview Questions for Director-Risk Management; Risk Appetite
Can you discuss a time you successfully implemented a risk management strategy?

In answering this question, emphasize a specific situation where you identified a risk and successfully implemented a strategy to mitigate it. Discuss the steps you took, the challenges faced, and the eventual outcomes, showcasing your strategic thinking and problem-solving abilities.

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How do you prioritize risks in a large organization like American Express?

When asked this, highlight your ability to assess and categorize risks based on their potential impact and likelihood. Explain your methodology for prioritizing risks that align with the organization’s strategic goals, and mention how effective communication and collaboration with stakeholders play a role in your process.

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What experience do you have working with cross-functional teams in risk management?

Discuss your experience collaborating with teams across various departments. Highlight examples where your efforts in risk assessments or policy implementations led to effective cross-departmental communication, demonstrating your ability to lead and foster teamwork in risk management initiatives.

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How would you manage conflicts arising from differing risk appetites between business units?

You should articulate your skills in mediation and negotiation. Describe how you would facilitate discussions to understand the perspectives of different units while reinforcing the importance of a unified risk appetite aligned with company objectives.

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What metrics do you find most effective when evaluating risk management performance?

Mention metrics such as risk limit breaches, the effectiveness of risk mitigation strategies, and adherence to compliance policies. Emphasize how data-driven insights shape decision-making and help in evolving risk management practices.

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Describe how you would approach creating a risk appetite framework for a new product.

Focus on your systematic approach to gathering relevant data, analyzing market conditions, and identifying potential risks. Discuss how you would engage stakeholders to align product goals with acceptable risk levels, emphasizing a collaborative strategy.

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How do you ensure continuous improvement in the risk management process?

Talk about your commitment to a culture of continuous learning and improvement. Highlight methods such as regular reviews of risk management policies, feedback sessions with team members, and leveraging industry best practices to enhance performance.

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Have you ever faced a significant risk incident? What was your role?

Guide your answer to a specific incident where you were instrumental in managing the situation. Discuss your role, your immediate actions, and the lessons learned, showcasing your resilience and ability to handle high-pressure situations effectively.

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What tools and technologies do you utilize for risk analysis?

Detail the tools you've used for risk analysis, such as risk assessment software or data analytics platforms. Discuss how you leverage technology to enhance efficiency and accuracy in your risk management processes.

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How would you communicate risk findings to the executive team?

Explain the importance of tailoring your communication style to your audience. Discuss how you would present data and insights transparently, focusing on actionable recommendations and clear implications for the business to ensure informed decision-making.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

819 jobs
MATCH
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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