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Manager-Compliance - job 9 of 23

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.

The Global Compliance & Ethics team plays a critical role in protecting American Express, our brand and colleagues through practical, solution-focused guidance on regulatory and ethics-related matters. Within Global Merchant and Network Services Compliance, the Global Network Partnerships Compliance team performs second-line oversight of the Global Network Partnerships business, ensuring a robust and sustainable compliance risk management framework.

Global Network Partnership deliver business growth through the licensing of card issuing and merchant acquiring activities to external financial institutions. These classify as participants on the American Express Global Network and, as such, are subject to the American Express Global Network Services Business and Operational Policies (AEGNS BOP), in addition to applicable local laws and regulations.

Responsibilities

Reporting to the Director, Compliance Global Network Partnerships US and EMEA, the Compliance Manager will be responsible for: 

  • Supporting the development, implementation and execution of a Compliance oversight program for Global Network Partnerships, including in the areas of participant due diligence, business development and partner management    
  • Effective challenge and oversight of GNP risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program
  • Supporting the annual Control and Compliance evaluation process, Compliance Risk Assessment, Compliance Monitoring & Testing
  • Collaborating with a broad group of stakeholders including General Counsel Office, Global Financial Crimes Compliance, Global Privacy Office, GMNS Control Management and broader GNS business teams, to ensure compliance with Enterprise-wide policies and procedures and local regulatory requirements applicable to the operations of the American Express network.   
  • Providing Compliance advisory and credible challenge in the development and evolution of centrally managed GNS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations

Requirements:

  • Experience in executing Compliance risk management and oversight programs in a matrix organization, addressing regulatory requirements including in the areas of Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations
  • Compliance expertise in risk assessment, risk identification, articulation and escalation
  • Expertise in control evaluation, including control design and effectiveness
  • Experience in independent testing, auditing an asset
  • Excellent written and oral communication skills
  • Strong analytical skills and attention to detail 
  • Ability to manage and drive assignments to completion, take on additional responsibilities and prioritize work in a constantly changing and deadline-driven environment
  • Working knowledge of the payments industry, licensing models, network operations desirable   
  • University Degree and/or Compliance qualifications   

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$127500 / YEARLY (est.)
min
max
$90000K
$165000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager-Compliance, American Express

Join American Express as a Manager-Compliance in New York, New York, where your career will take flight in a dynamic and positive environment. At Amex, we believe in empowering our employees, enabling them to grow personally and professionally while providing exceptional service to our customers. As a vital member of the Global Compliance & Ethics team, you’ll be instrumental in maintaining the robust compliance risk management framework essential for the Global Network Partnerships business. Your focus will be on supporting the development and execution of innovative compliance oversight programs that align with regulatory requirements and our company values. You’ll collaborate with talented professionals across various departments to ensure compliance with enterprise-wide policies and local laws. We highly value integrity and teamwork, fostering a culture where every voice is heard and respected. This role provides the unique opportunity to lead compliance initiatives while learning from industry experts who inspire your development. With responsibilities ranging from effective risk assessment and oversight to independent testing and auditing, your analytical skills will be paramount in driving focus areas for our business. The rewarding journey at American Express comes with a competitive salary, potential bonuses, and a holistic benefits package encompassing well-being support, flexible work arrangements, and career development opportunities. Join Team Amex and help us lead the way together, making a significant impact on our customers and the greater community.

Frequently Asked Questions (FAQs) for Manager-Compliance Role at American Express
What are the main responsibilities of a Manager-Compliance at American Express?

As a Manager-Compliance at American Express, you will be responsible for developing and executing compliance oversight programs within the Global Network Partnerships. This includes participant due diligence, managing risk assessments, and collaborating with various stakeholders to ensure adherence to regulatory requirements and company policies. Your role will involve effective oversight of compliance risk reduction practices and the annual Control and Compliance evaluation process.

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What qualifications are required for the Manager-Compliance position at American Express?

To succeed as a Manager-Compliance at American Express, candidates should possess experience in executing compliance risk management programs, particularly within a matrix organization. You should have comprehensive knowledge of regulatory requirements such as Anti-Money Laundering and Data Privacy. Strong analytical skills, excellent communication abilities, and a university degree or compliance qualifications are also essential for this role.

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How does American Express support the professional development of a Manager-Compliance?

At American Express, professional development is a core part of the employee experience, especially for positions like Manager-Compliance. You will have access to a range of training programs, mentorship opportunities, and resources that foster growth in compliance and risk management. Furthermore, you can expect to learn from industry leaders and engage with projects that enhance your understanding of compliance in a global organization.

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What is the work environment like for a Manager-Compliance at American Express?

The work environment for a Manager-Compliance at American Express is collaborative and inclusive, centered around teamwork and mutual respect. There is an emphasis on maintaining high ethical standards while adapting to evolving challenges in compliance. American Express promotes flexibility in work arrangements, allowing team members to balance personal and professional commitments while contributing positively to the organization's objectives.

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What benefits does American Express offer to its Manager-Compliance role?

American Express provides a comprehensive benefits package for the Manager-Compliance position, including competitive salaries, performance bonuses, retirement savings plans with company matching, and extensive health insurance options. Additionally, the company offers workplace flexibility, generous parental leave, wellness programs, and continuous learning opportunities, ensuring overall well-being and job satisfaction for its employees.

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Common Interview Questions for Manager-Compliance
Can you describe your experience with compliance risk management?

When addressing your experience with compliance risk management, be specific about your previous roles where you developed and executed compliance programs. Discuss the tools you used for risk assessment, any frameworks you followed, and how your work contributed to regulatory adherence and operational efficiency.

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How do you ensure stakeholders understand compliance requirements?

To ensure stakeholders understand compliance requirements, emphasize the importance of clear communication. Share instances where you conducted training sessions or created easily digestible documentation. Highlight your collaborative approach in working with different teams to facilitate compliance understanding across the organization.

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What strategies would you implement to enhance compliance oversight?

Discuss specific strategies like regular compliance audits, developing a risk dashboard, or implementing ongoing training for staff on compliance issues. Share how you measure the effectiveness of these strategies and how they align with American Express's values and business goals.

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How do you handle non-compliance issues when they arise?

When tackling non-compliance issues, explain your methodical approach—investigating the root cause, documenting findings, and implementing corrective actions. It’s important to convey your commitment to transparency and fostering a culture that encourages employees to report compliance concerns without fear.

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Why do you believe compliance is critical in the finance industry?

Express your understanding that compliance is vital in the finance industry to maintain customer trust, protect the organization from legal penalties, and uphold regulations that safeguard the broader economic system. Provide examples from your past experience that showcase the repercussions of compliance failures.

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How do you stay up-to-date with regulatory changes?

Emphasize your proactive approach to staying updated on regulatory changes, such as attending webinars, subscribing to compliance newsletters, and being part of professional organizations. Show how this vigilance enables you to ensure compliance programs are always aligned with current requirements.

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Can you give an example of a compliance challenge you've faced?

Relate a situation where you successfully navigated a compliance challenge. Detail the specific challenge, the steps you took to assess and resolve it, and the positive outcomes that resulted from your efforts. Highlight your problem-solving skills and ability to think critically under pressure.

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What role does data analysis play in compliance management?

Discuss how data analysis is essential for identifying risks, monitoring compliance effectiveness, and making informed decisions. Elaborate on any specific tools you have used for data analysis and how you leverage this analysis to improve compliance processes.

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Describe how you foster a culture of compliance within your team.

Talk about your strategies for fostering a culture of compliance, such as promoting open communication about compliance matters, recognizing team members who exemplify compliance behaviors, and implementing regular training that emphasizes the importance of compliance in everyday tasks.

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What qualities do you think are essential for a successful Manager-Compliance?

Point out qualities such as strong analytical skills, effective communication, integrity, and the ability to work collaboratively in a complex organizational structure. Discuss how these attributes not only help in managing compliance effectively but also align with American Express's commitment to ethical practices.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

2970 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 20, 2025

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