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Senior Engineers - job 3 of 7

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.

Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, followed by 5 years of progressively responsible experience with platform engineering, architecture, design, and implementation. Experience must include: 1 year of experience defining and designing technical specifications; 1 year of experience with Agile development, Ansible/Terraform, Linux, and Python shell scripts; 1 year of experience with AWS cloud administration; 1 year of experience with code review; 1 year of experience with CICD tools Git, Jenkins, and XL Release; 1 year of experience with containerization platforms, including Docker and Kubernetes; 1 year of experience with Couchbase DB and Postgres; 1 year of experience with distributed system Kafka; 1 year of experience with monitoring tools, including ElasticSearch; Grafana, Prometheus, and Splunk; 1 year of experience with secrets management tools, including HashiCorp Vault; and 1 year of experience with OS/Infrastructure administration, including lRHEL and VMWare. Telecommuting is available up to 2 days per week.

Job Location: Phoenix, AZ   

Salary Range:  $151,757.00 - $190,000.00 annually

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

 

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

 

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

 

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

 

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

 

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

 

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.

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Average salary estimate

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$151757K
$190000K

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What You Should Know About Senior Engineers, American Express

At American Express Travel Related Services Company, Inc., we are excited to invite passionate and skilled Senior Engineers to join our dynamic engineering team in Phoenix, Arizona. In this role, you will be a key player in developing innovative digital and automated solutions that enhance customer experiences. You will have the opportunity to translate user needs into robust systems architecture, ensuring optimal performance and seamless integration of component systems. Your expertise will be invaluable as you assess application performance and create enlightening process flow diagrams. You'll test and enhance the resilience of our software and automation tools by applying your knowledge and driving continuous improvement in our systems and code. With an environment focused on collaboration, you’ll engage in user story analysis and employ visualization techniques to accelerate concept development. To thrive as a Senior Engineer, we are seeking candidates with a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, accompanied by five years of progressive experience in platform engineering, architecture, design, and implementation. You should be familiar with Agile development methodologies, using tools like Ansible and Terraform, and proficient in programming languages like Python. Experience with AWS cloud administration, containerization platforms such as Docker and Kubernetes, as well as various monitoring tools, will help you succeed in this role. In return, we offer competitive salaries, comprehensive benefits, and a supportive work culture that prioritizes your well-being. If you're ready to take the next step in your career with American Express, we encourage you to apply today!

Frequently Asked Questions (FAQs) for Senior Engineers Role at American Express
What qualifications are required for the Senior Engineer position at American Express?

To qualify for the Senior Engineer position at American Express, candidates must possess a Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related STEM field. Additionally, applicants are required to have five years of progressively responsible experience in platform engineering, architecture, design, and implementation, with specific experience in Agile development, cloud administration with AWS, and various programming and monitoring tools.

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What does a Senior Engineer do at American Express?

As a Senior Engineer at American Express, you will play a crucial role in designing and developing digital solutions tailored to customer needs. Your responsibilities will include assessing application performance, validating integration, and optimizing processes through user story analysis. Additionally, you'll be involved in continuous improvement initiatives and collaborating with the engineering team to test and enhance software resilience.

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What tools and technologies should a Senior Engineer be familiar with at American Express?

A Senior Engineer at American Express should be proficient in Agile development methodologies and experienced with tools such as Ansible, Terraform, and AWS cloud administration. Familiarity with Docker and Kubernetes for containerization, as well as monitoring tools like ElasticSearch, Grafana, and Prometheus, is also essential. Experience with programming languages such as Python and database technologies like Couchbase and Postgres is highly advantageous.

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Is telecommuting an option for Senior Engineers at American Express?

Yes, telecommuting is available for Senior Engineers at American Express. Employees can work remotely up to two days a week, allowing for a flexible work-life balance while still engaging with the engineering team and contributing to innovative projects.

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What benefits does American Express offer to Senior Engineers?

American Express offers a comprehensive benefits package for Senior Engineers, which includes competitive base salaries, bonus incentives, a 6% company match on retirement savings, extensive medical and dental coverage, paid parental leave, and access to wellness programs. The company is committed to supporting the holistic well-being of its colleagues and provides career development opportunities as well.

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Common Interview Questions for Senior Engineers
Can you describe your experience with cloud services, particularly AWS, in your role as a Senior Engineer?

When answering this question, be specific about your hands-on experience with AWS services, such as EC2, S3, and RDS. Discuss how you have used cloud services to solve problems or improve application architecture, and mention any relevant certifications or training you have completed related to AWS.

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How have you implemented Agile methodologies in your past projects?

In your response, give examples of how you have utilized Agile practices, like Scrum or Kanban, in project management. Discuss how you collaborated with cross-functional teams, adapted to changes, and delivered value incrementally while maintaining high-quality standards in your engineering work.

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What strategies do you use for performance testing and monitoring of applications?

Share your approach to performance testing, including tools you have used (like JMeter or LoadRunner) and the metrics you focus on. Discuss how you monitor applications post-deployment through tools such as ElasticSearch or Grafana to ensure optimal performance and user satisfaction.

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Can you explain your experience with containerization and orchestration tools like Docker and Kubernetes?

Describe how you have used Docker to create consistent development environments, and provide examples of how Kubernetes has helped you manage and scale applications in production. Emphasize your understanding of microservices architecture in relation to containerization strategies.

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How do you approach problem-solving during a software development lifecycle?

Share your methodology for breaking down complex problems into manageable tasks. Emphasize the importance of analyzing requirements, collaborating with stakeholders, and iterating on solutions based on feedback. Provide a specific example to illustrate your approach.

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What is your process for conducting code reviews, and why do you believe they are important?

When answering this, discuss the key components of your code review process, such as ensuring code quality, adherence to best practices, and sharing knowledge among team members. Explain how code reviews improve overall project health and foster collaboration.

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How do you ensure the security of systems and applications you are developing?

Outline your strategies for implementing security best practices, such as conducting regular security audits, utilizing encryption, and overseeing access controls. Discuss how you stay informed about the latest security vulnerabilities and apply this knowledge to your engineering processes.

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What role does user story analysis play in your software development process?

Explain how you use user stories to understand customer needs and drive the development process. Discuss how you translate user requirements into actionable tasks and prioritize features based on user impact and business value.

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Can you provide an example of a successful project you led or contributed to, and what was your role in it?

Choose a specific project that showcases your technical skills and leadership. Discuss the objectives, your contributions, collaborative efforts, and the measurable outcome or impact on the organization, emphasizing any challenges you overcame along the way.

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What continuous improvement practices have you implemented in your previous roles?

Discuss the importance of continuous improvement in software development and describe specific practices you have implemented, such as retrospectives, process refinements, or introducing new tools and technologies which enhanced team productivity and project outcomes.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

762 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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