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Senior Analyst, Analytics

Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.


Why This Role Is Important to Arcadia


The Senior Analyst will join the Analytics team of a high-growth Population Health and Analytics software company. This role reports to the Sr. Manager on Customer Insights, and will involve creation of high value analytics for Arcadia customers.


The ideal candidate loves data and wants to make a difference.  We are seeking individuals who rely on data analysis to make decisions and are passionate about improving the way healthcare is delivered to millions of patients across the country. You should be eager to share population health expertise to help Arcadia’s customers unlock more from their data. 


What Success Looks Like

In 3 months

- Gain familiarity with Arcadia’s data model, data ingestion process, and GA Options

- Learn the Analytics team’s reporting tools (SQL database, Redshift, QuickSight BI product)

- Insight Delivery Options and Customer Relationship Building


In 3 months

- Be building value add reporting for customer base

- Consistently bring own ideas to life through creation of analytics for marketing and customer dashboard library


In 3 months

- Be able to self serve as subject matter expert on Arcadia’s analytics product

- Proficiently manage multiple customer projects with on time deliverables of creative insights


What You'll Be Doing
  • Intake external requests for custom analytic support such as:
o   Development of patient stratification models
o   Delivery of dashboards utilizing Amazon’s Quick Sight Product
o   Delivery of PPT analysis on findings from a customer environment
  • Help build new tables and dashboards in Arcadia’s productized database
  • Help Sales/Marketing by packaging data across customer base into consumable format to drive efforts
  • Collaborate with talented colleagues – Product Managers, Analysts, and Data Scientists – across Arcadia’s Customer Insights, Data Science, and Product teams


What You'll Bring
  • 3+ years of healthcare analytic experience
  • Experience and familiarity with medical economics, risk algorithms, and quality
  • Comfortable speaking with clients about their value based goals and objectives and translating those into concrete deliverables
  • Experience analyzing claims data
  • Ability to query and manipulate relational databases with SQL
  • Experience with a business intelligence dashboarding tool such as QuickSight, Tableau, or Power BI,
  • Eagerness to learn, a detail-oriented mindset, and a creative approach to problem solving


Would Love For You To Have
  • Experience working at a data vendor and ACO/CIN Organization or health insurance company
  • A passion for communicating data through clear and compelling visual design
  • Experience with ETL
  • Experience with the AWS platform and writing Athena queries
  • Advanced SQL skills or familiarity with other languages such as Python or R
  • Experience using collaboration tools such as Jira and Confluence
  • Experience using statistical modeling and/or machine learning


What You'll Get
  • The opportunity to:
o   Analyze large and diverse data sets on Arcadia’s custom data model built by analysts for analysts
o   Create value add IP and quickly distribute it to wide array of Arcadia customers
o   Ideate with the best minds in healthcare through our advisory network
o   Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
  • A collaborative team with decades of collective experience in population health, product development, and data science
  • A supportive and remote-work friendly company that provides frequent opportunities for fun and connection, as well as personal and professional development
  • Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
  • A flexible, remote friendly company with personality and heart
  • Employee driven programs and initiatives for personal and professional development
  • Great benefits like flextime time off
  • Be a member of the Arcadian and Barkadian Community
  • Competitive compensation and amazing benefits including FTO (~22 day company average)


About Arcadia

Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.


Protect Yourself

If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.


This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Senior Analyst, Analytics, Arcadia

At Arcadia, we're on a mission to transform healthcare into a more efficient and patient-centered system. Join us as a Senior Analyst in our Analytics team, where you'll take on a critical role in generating actionable insights from diverse data. We believe that data can drive improvements in patient care, and you will be instrumental in delivering high-value analytics to our customers. You’ll work closely with our Sr. Manager on Customer Insights, using your passion for data to help unlock deeper insights for our clients. Your familiarity with data models and analytics tools like SQL, Redshift, and QuickSight will allow you to collaborate seamlessly with our talented team members from Data Science and Product. In your first few months, you'll gain a deep understanding of our processes while contributing valuable reports that will enhance our customers’ experiences. We're excited about finding individuals who are not just experienced in healthcare analytics but are also eager to innovate and improve healthcare delivery for millions. At Arcadia, the opportunity to significantly impact lives is at your fingertips, combined with a collaborative culture that supports growth and creativity. If you want to be part of a transformative journey, we would love to welcome you to our innovative team at Arcadia.

Frequently Asked Questions (FAQs) for Senior Analyst, Analytics Role at Arcadia
What are the main responsibilities of a Senior Analyst at Arcadia?

As a Senior Analyst at Arcadia, your key responsibilities include developing patient stratification models, delivering insightful dashboards using tools like Amazon QuickSight, and supporting customer relationships by creating data-driven reports. You'll also collaborate with colleagues across various teams to enhance our analytics offerings and help package data for effective marketing strategies.

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What qualifications are needed to apply for the Senior Analyst position at Arcadia?

To be considered for the Senior Analyst position at Arcadia, candidates should have at least 3 years of healthcare analytics experience, a strong understanding of medical economics, and familiarity with claims data analysis. Proficiency in SQL and experience with business intelligence tools like QuickSight or Tableau are essential. A detail-oriented mindset and a passion for problem-solving are also crucial.

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How does the Analytics team at Arcadia support customer success?

The Analytics team at Arcadia plays a vital role in customer success by creating actionable insights from healthcare data. By developing customized analytics and dashboards, the team enables clients to make informed decisions that improve patient care and drive strategic growth. Collaboration with sales and marketing to package insights further enhances the value provided to customers.

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What tools and technologies will I use as a Senior Analyst at Arcadia?

In the role of Senior Analyst at Arcadia, you will work with a variety of tools and technologies such as SQL for database queries, Amazon QuickSight for dashboard creation, and other analytics software related to data visualization. Familiarity with AWS platforms and ETL processes will also be beneficial in supporting your work.

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Can you describe the work culture at Arcadia for the Senior Analyst role?

Arcadia fosters a collaborative and supportive work culture that values personal and professional development. As a Senior Analyst, you'll be part of a team that encourages innovative thinking and provides opportunities for remote work. The company is dedicated to empowering employees to engage with healthcare transformation while having fun and building meaningful connections.

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Common Interview Questions for Senior Analyst, Analytics
What is your experience with healthcare analytics?

When answering this question, highlight your specific experiences in healthcare analytics, including the types of data you have worked with and any significant projects or successes. Be sure to discuss how your analytical skills have contributed to improving patient outcomes or organizational strategies.

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How do you prioritize tasks when managing multiple customer projects?

In responding to this question, discuss your time management strategies, such as utilizing project management tools, setting deadlines, and communicating with team members. Providing an example of how you effectively handled multiple projects in the past will show your capability in this area.

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Can you give an example of a complex data problem you solved?

Use the STAR method (Situation, Task, Action, Result) to answer. Describe a specific data challenge you faced, the approach you took to resolve it, and the outcome. This will demonstrate your analytical prowess and problem-solving skills while highlighting your experience in the analytics realm.

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What business intelligence tools are you familiar with?

Discuss your experience with business intelligence tools such as QuickSight, Tableau, or Power BI. Mention specific projects you've used them on and how these tools impacted the insights you delivered to stakeholders or clients.

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How would you explain technical data insights to non-technical stakeholders?

When explaining technical data insights to non-technical audiences, emphasize the importance of clarity and simplicity. You might say that you would use visual aids or infographics to help break down complex data points and focus on key takeaways relevant to the audience's objectives.

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What strategies do you use to ensure data accuracy?

Outline your data verification processes, such as double-checking sources, utilizing data cleaning techniques, and cross-referencing results. Emphasize the importance of accuracy in analytics and how it affects decision-making in healthcare.

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How do you stay current with trends in healthcare analytics?

Discuss your methods for staying informed about healthcare analytics trends. This could include attending industry conferences, reading relevant publications, participating in webinars, or being involved in analytics networking groups.

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Describe a time when you collaborated with a cross-functional team.

Use the STAR method again to illustrate a successful collaboration with different departments, including the goals of the project, your role, and how the various contributions led to a successful outcome. This will highlight your teamwork skills.

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What is your experience with SQL and database management?

Detail your level of proficiency with SQL, including your familiarity with querying and manipulating databases. Mention specific examples of projects where you utilized SQL to extract meaningful insights from healthcare data.

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What interests you most about the Senior Analyst role at Arcadia?

Express your genuine enthusiasm for the role and Arcadia’s mission of improving healthcare through data. You might mention specific aspects of the position that excite you, such as the opportunity to develop innovative analytics solutions or work with a collaborative team.

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Arcadia is a climate technology company enabling a zero-carbon economy.

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Full-time, remote
DATE POSTED
January 8, 2025

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