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Account Executive - Enterprise (Chicago)

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. 

Our mission is simple: End Cyber Risk. We’re looking for an in territory Account Executive - Enterprise to be a part of making this happen.  

Location: Remote role; Must be based in the greater Chicago area

About the Role

The Enterprise Account Executive is a major contributor to Arctic Wolf fast-growth success who drives and quarterbacks new account acquisition in the small to medium enterprise market. Working with our SEs, channel, field events, customer success and sales development teams, Enterprise hold responsibility and accountability for achieving sales goals in the Enterprise area. 

Responsibilities

  • Consistently achieve quarterly and annual sales quotas through a solid, measurable sales process while conducting detailed and professional sales campaign suited to the greater complexity of Enterprise opportunities. 

  • Identify net new Enterprise prospects in assigned territory through discovery calls, regular partner meetings, events, partner registrations and personal prospecting.

  • Manage multiple sales cycles and customer priorities with 10-20 Enterprise sales opportunities each quarter while also navigating long-term strategic opportunities.

  • Master competitive offerings and differentiation to focus on customer requirements and outcomes ensuring effective opportunity qualification and tactical positioning on sales campaigns, particularly focused on how AWN best serves the Enterprise customer.

  • Collaborate with internal lead generation resources to establish pipeline of business and expand opportunities within the territory.

  • Be the key person to build solid rapport with prospects while acting as the team quarterback to keep the sales process moving forward.  This requires being the leading voice for internal collaboration.   

  • Lead weekly territory calls and establish strong lines of communication between pre-sales engineering, marketing, channel, inside sales and other business development resources.

Who You Are

  • Skilled in selling techniques within a proven sales process framework  

  • Ability to communicate effectively, in writing and verbally, with both customers and colleagues at all levels 

  • Ability to work independently and as part of a team 

  • Solid level of technology, spreadsheet and CRM utilization 

  • Experience of successfully translating and communicating key technical concepts to both technical and non-technical audiences 

  • Ability to develop and retain currency in rapidly developing technological, competitive, and product environments 

  • Collaboration and leadership skills within sales team (including leading weekly sales calls), in cross-functional setting, with customers and resellers 

Minimum Qualifications

  • 2-5+ years direct or channel sales experience with strong prospecting ability

  • Experience working in a collaborative team environment 

  • A proven track record of consistent sales quota achievement 

  • Experience selling SaaS, Security, Services in technology.

Preferred Qualifications

  • Bachelor’s degree, or equivalent combination of education and experience 

About Arctic Wolf

At Arctic Wolf, we foster a collaborative and inclusive work environment that thrives on diversity of thought, background, and culture. This is reflected in our multiple awards, including Top Workplace USA (2021-2024), Best Places to Work – USA (2021-2024), Great Place to Work – Canada (2021-2024), Great Place to Work – UK (2024), and Kununu Top Company – Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction, with over 7,000 customers worldwide and more than 2,000 channel partners globally. As we continue to expand globally and enhance our technology, Arctic Wolf remains the most trusted name in the industry. 

 

Our Values 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

 

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. 

 

All wolves receive compelling compensation and benefits packages, including: 

  • Equity for all employees 

  • Flexible time off and paid volunteer days 

  • RRSP and 401k match 

  • Training and career development programs 

  • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services 

  • Robust Employee Assistance Program (EAP) with mental health services 

  • Fertility support and paid parental leave 

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing recruiting@arcticwolf.com. 

 

Security Requirements 

  • Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies). 

  • Background checks are required for this position. 

  • This position may require access to information protected under U.S. export control laws and regulations, including the Export Administration Regulations (“EAR”).  Please note that, if applicable, an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations. 

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Account Executive - Enterprise (Chicago), Arctic Wolf

At Arctic Wolf, we’re on a mission to end cyber risk, and we want you to help us shape the future of security operations as our new Account Executive - Enterprise based in the greater Chicago area. In this dynamic role, you will be at the forefront of innovation in cybersecurity, driving account acquisition and working directly with multiple teams to achieve sales goals within the small to medium enterprise market. Your day-to-day will involve identifying new prospects, managing a diverse set of sales opportunities, and collaborating closely with sales engineering, marketing, and customer success teams to ensure we meet our Enterprise clients' needs. With a focus on building strong customer relationships and effectively communicating our unique value proposition, you’ll be the quarterback leading the charge in a fast-paced environment. If you have a knack for understanding technology and can deliver tailored solutions to complex challenges, this role is designed for you. We pride ourselves on our recognition as a leader in the cybersecurity landscape, and as part of our team, your contributions will directly impact our mission to not just protect, but to innovate and lead. At Arctic Wolf, we’re not just employees; we’re a Pack, and we can’t wait to welcome you into our collaborative and inclusive culture that celebrates diverse perspectives and backgrounds.

Frequently Asked Questions (FAQs) for Account Executive - Enterprise (Chicago) Role at Arctic Wolf
What are the responsibilities of an Account Executive - Enterprise at Arctic Wolf?

The Account Executive - Enterprise at Arctic Wolf is responsible for driving new account acquisition within the small to medium enterprise market. This includes identifying potential prospects, managing sales cycles, collaborating with internal resources, and consistently achieving sales quotas. The role also emphasizes mastery of competitive offerings to effectively address customer needs.

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What qualifications are necessary for the Account Executive - Enterprise position at Arctic Wolf?

Candidates for the Account Executive - Enterprise role at Arctic Wolf should possess 2-5+ years of direct or channel sales experience with a proven track record of meeting sales quotas. Additionally, experience in selling SaaS or security services, strong prospecting abilities, and excellent communication skills are critical for success in this position.

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How does Arctic Wolf support employee development for the Account Executive - Enterprise role?

Arctic Wolf is dedicated to the growth of its employees through comprehensive training and career development programs. This commitment, coupled with a collaborative work environment, empowers the new Account Executive - Enterprise to thrive and advance their career while contributing to the company's mission.

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What types of prospects will an Account Executive - Enterprise at Arctic Wolf target?

In this role, the Account Executive - Enterprise will target small to medium enterprise prospects in their assigned territory. This includes identifying new business opportunities through discovery calls, partner meetings, events, and personal prospecting to build a robust sales pipeline.

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What makes Arctic Wolf a leader in the cybersecurity industry?

Arctic Wolf has earned its place as a leader in cybersecurity through its innovative approach to security operations and has been recognized by multiple prestigious publications. The company's commitment to excellence is reflected in its numerous awards and accolades, including recognition from Forbes, Fortune, and Gartner, showcasing its effectiveness in managed detection and response services.

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Common Interview Questions for Account Executive - Enterprise (Chicago)
How do you approach identifying new prospects in your territory as an Account Executive?

To identify new prospects, I utilize a combination of market research, networking at industry events, and leveraging existing relationships. I also invest time in understanding the specific needs and challenges of potential clients, allowing me to tailor my outreach effectively.

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Can you describe a successful sales cycle you managed?

In my previous role, I successfully led a multi-phase sales cycle involving a SaaS solution for a medium-sized enterprise. By thoroughly understanding the client’s pain points and customizing my pitch, I was able to address their concerns and ultimately secure a contract.

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What strategies do you use to maintain customer relationships?

I prioritize regular communication and follow-ups, ensuring that clients feel supported. I also seek feedback to understand their ongoing needs and evaluate whether additional services could benefit them, fostering long-term partnerships.

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How do you differentiate your product from competitors during a sales pitch?

I focus on understanding the unique value propositions of our product and articulate how it addresses specific customer challenges better than competitors. Tailoring the conversation to match the client's needs while showcasing relevant case studies helps clarify our advantages.

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Can you explain how you support cross-team collaboration in sales?

Cross-team collaboration is essential for success. I hold regular territory calls, bring insights to align strategies, and ensure open communication to address any issues or opportunities, thereby maximizing our collective efforts towards achieving sales goals.

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What metrics do you use to measure your sales performance?

I use various metrics, including quarterly sales quota attainment, lead conversion rates, and the average sales cycle length. These help me assess my strategies and adjust my approach to drive better results.

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Describe how you can effectively communicate technical concepts to non-technical clients.

I simplify complex technical concepts by using relatable analogies and focusing on the benefits that matter most to the client, ensuring they understand how our solution impacts their business positively without delving into excessive jargon.

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How do you handle objections during sales presentations?

I see objections as opportunities to understand client concerns better. By actively listening, empathizing, and addressing their issues with tailored solutions, I can often convert objections into motivations for moving forward with the sale.

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What role does ongoing training play in your development as an Account Executive?

Ongoing training is vital. I consistently seek out learning opportunities, whether through formal programs or self-study, to stay updated on industry trends and improve my skills, ensuring I remain competitive in this dynamic field.

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How would you align your sales strategy with Arctic Wolf’s mission to end cyber risk?

I would ensure my sales strategy emphasizes educating potential clients about the risks they face and how our solutions effectively mitigate these threats, thereby not only selling a product but also aligning with Arctic Wolf’s mission to protect and support customers in achieving their security objectives.

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Full-time, remote
DATE POSTED
April 2, 2025

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