Director of Design, Billing & Monetization

Asana is looking for a Director of Design to lead the Billing & Monetization design team. This team is responsible for building experiences across payments, pricing & packaging, billing and add-ons, among other strategic programs that drive conversion, expansion and retention of Asana’s customers.

This role is perfect for design leaders who enjoy connecting the dots between design and business. We are looking for someone who has a heart for the customer, a passion for product excellence, and sharp business acumen. Someone who can learn fast, understand which details matter, and guide their team to craft high-quality experiences. Above all, an excellent people manager who can coach the designers on their team to do their best work.

You will be a part of the Asana Design leadership team and you will have the opportunity to pave the way for innovation for the larger Asana design team in not only what we make, but also how we make it. 

This role is based in our Vancouver office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.

About the design team

We design the future of teamwork. Asana has a bold, ambitious mission: help humanity thrive by enabling the world’s teams to work together effortlessly. Our design team is at the heart of that mission.

Asana Design is an inclusive and collaborative community. We’re a diverse group of designers from different backgrounds (product, brand and content design, design operations, producers, motion design, film, copywriting). We are a team that loves combining research, data insights, and peer feedback into a human-centered design process to produce designs that are core to the power of our applications. We partner with people across Asana to create our product, shape our brand, and drive greater impact through design. We use design to solve challenges and create experiences that customers love. We also take the time to get weird and have fun along the way.

We believe every designer should have the opportunity to grow and learn by utilizing their strengths and nurturing their interests.

Learn more about our team:

• Asana Design
• Asana Design Medium
• Asana Design Instagram
• Asana Dribbble

Asana culture:

• Diversity, Inclusion, & Belonging
• How we’ve designed a culture that fuels our business results
• How I advanced my career through AsanaUP

What you’ll achieve:

• Grow, mentor, and lead a talented team of Product Designers and Content Designers in Vancouver. 
• Partner with cross functional partners to establish vision, strategy, metrics, and goals for the revenue organization across San Francisco and Vancouver.
• Help define strategy, objectives and set the vision for the user experience to meet customer and business needs. 
• Guide your team and oversee multiple streams of work to deliver a cohesive customer experience by connecting dots between cross-org products.
• Be the champion for product excellence.

About you:

• 10+ years of experience in Product Design with 5+ years in a people management role.
• A strong portfolio that showcases a track record of design leadership and end to end experience ownership. 
• Strong customer advocacy with a penchant for data and business-informed design.
• Experience in building/leading SaaS products or revenue/payment design teams is desirable but not essential.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. 

For this role, the estimated base salary range is between $212,000 - $288,000 CAD. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.

About us

Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named a Top 10 Best Workplace for 5 years in a row, is Fortune's #1 Best Workplace in the Bay Area, and one of Glassdoor’s and Inc.’s Best Places to Work. After spending more than a year physically distanced, Team Asana is safely and mindfully returning to in-person collaboration, incorporating flexibility that adds hybrid elements to our office-centric culture. With 11+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. 

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.

#LI-Hybrid #LI-LB1