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Test Manager - job 1 of 2

Company Description

Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2,500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry-leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as retail and neo banks. Our research led approach and continual innovation is powered by the passion and creativity of our colleagues.
We are always looking for talented people to join us on our mission to orchestrate the financial ecosystem and democratize access to wealth management. Avaloq offers the opportunity to work closely with some of the world’s leading financial institutions as we jointly develop and shape careers. Championing a collaborative, supportive and flexible work environment empowers our colleagues to reach their full potential.

Job Description

We are looking for an experienced Test Manager to join our international team. 
We are building an interdisciplinary team and we are in the process of reviewing or test approach. This challenge will require a good ability to work in a team while been self-organized. We are looking for professionals with in-depth experience in quality assurance, who like to work proactively, contribute with ideas to the change process.

Your key tasks 

  • Managing the customer's test campaigns (responsibility for the SIT, contact person for the customer in the UAT) 
  • Provision of test reporting for the customer and management
  • Monitoring of defect deliveries and coordination of the developer teams
  • Continuous improvement of the status quo and design of a complete and sustainable test approach
  • Planning automation test requirements

Qualifications

  • Experience with test management in agile development
  • In-depth knowledge of Test concepts and methodology
  • Strong structuring, negotiation and problem-solving skills
  • Very good communication and presentation skills 
  • High level of empathy when working directly with clients and internal teams
  • Hands-on mentality, healthy pragmatism and customer orientation
  • Ability and flexibility to work in a highly challenging environment

Additional Information

We realize that managing work life balance is a challenge we all face in our daily lives and in order to support with this we are pleased to offer hybrid and flexible working for most of our Avaloqers to maintain work life balance and still continue our fantastic Avaloq culture in our global offices. 

In Avaloq we are proud to embrace diversity and understand the success of our business is built on the power of different opinions, we are whole heartedly committed to fostering an equal opportunity environment and inclusive culture where you can be your true authentic self. 

We hire, compensate and promote regardless of origin, age, gender identity, sexual orientation or any other fantastic traits that make us all unique, we have done our best to write this advert in an inclusive and neutral way. 

Please be aware that we will not accept speculative CV submissions for any of our roles from recruitment agencies, and any unsolicited candidate submissions will be exempt from any payment expectations.  

 

#LI-Hybrid

What You Should Know About Test Manager, Avaloq

As a Test Manager at Avaloq, you're stepping into a key position within an international team that's at the forefront of wealth management technology. Based on Ayala Ave in Makati, Metro Manila, you’ll be instrumental in shaping our testing approach while collaborating with a diverse group of talented professionals. Your main responsibilities will revolve around managing customer test campaigns and acting as a vital contact person for User Acceptance Testing. You'll oversee the delivery of test reports and monitor defect resolutions, which means that your strong organizational skills and problem-solving capabilities will be put to the test every day! We're looking for someone who thrives in agile environments and is eager to contribute innovative ideas to improve our quality assurance processes. Communication is key in this role, so being able to articulate complex concepts in an engaging way is essential. Not only will you ensure that our products meet the highest standards, but you'll also help foster a culture of continuous improvement and customer orientation within your team. At Avaloq, we strongly believe in a flexible work environment to maintain a healthy work-life balance while embracing diverse perspectives. If you’re passionate about quality assurance and looking for an opportunity in a global company that values inclusivity and collaboration, then Avaloq is the place for you!

Frequently Asked Questions (FAQs) for Test Manager Role at Avaloq
What are the responsibilities of a Test Manager at Avaloq?

The Test Manager at Avaloq is responsible for overseeing customer test campaigns, ensuring smooth operation during both System Integration Testing (SIT) and User Acceptance Testing (UAT). This role includes developing comprehensive test reports for clients and management, monitoring defect deliveries, coordinating with developer teams, and fostering ongoing improvements to our testing methods. You will also play a significant role in planning automation tests to enhance our testing capabilities.

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What qualifications are needed to become a Test Manager at Avaloq?

To be a successful Test Manager at Avaloq, you should possess extensive experience in test management within agile development environments. An in-depth understanding of test concepts and methodologies is essential. The ideal candidate will also have strong organizational, negotiation, and problem-solving skills, with excellent communication abilities to facilitate collaboration with clients and internal teams. A hands-on mentality, customer-centric approach, and flexibility are crucial to succeed in our dynamic atmosphere.

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How does Avaloq support work-life balance for its Test Managers?

At Avaloq, we take pride in promoting a healthy work-life balance for all our employees, including Test Managers. We offer flexible and hybrid working arrangements, allowing team members to adapt their work schedules to meet personal needs while still contributing to our vibrant company culture. We recognize that well-balanced employees are more engaged and productive, which is why we prioritize this aspect across our global offices.

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What is the company culture like at Avaloq for a Test Manager?

Avaloq fosters a collaborative and supportive culture, making it an excellent place for Test Managers to thrive. We value diverse perspectives, encouraging employees to share their ideas and insights during the change process. Our commitment to inclusivity means that all team members can express their authentic selves within the organization. The company environment is dynamic yet nurturing, designed to empower employees to truly reach their potential.

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What skills are essential for a Test Manager at Avaloq?

Key skills for a Test Manager at Avaloq include strong structuring, negotiation, and problem-solving abilities, alongside excellent communication skills to facilitate clear reporting and collaboration. A high level of empathy when working with clients and team members enhances customer orientation. Furthermore, adaptability and a proactive mindset are critical to handle the challenges of a fast-paced, evolving environment.

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Common Interview Questions for Test Manager
Can you describe your experience in managing customer test campaigns?

In answering this question, highlight specific examples of test campaigns you’ve managed, detailing your role and the outcomes achieved. Discuss how you coordinated between teams and clients, and mention any significant challenges you faced and how you overcame them.

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What test management methodologies are you familiar with?

Be prepared to discuss various test management methodologies such as Agile, Waterfall, and V-Model. Explain how you have successfully implemented these methodologies in your past roles as a Test Manager, showcasing your adaptability to different testing environments.

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How do you handle defect monitoring and delivery?

Look to provide a structured approach to defect monitoring. Explain how you prioritize defects, liaise with developers for timely resolutions, and optimally report these findings back to stakeholders. Mention any tools or systems you’ve used to facilitate this process.

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What strategies do you employ for continuous improvement in testing?

Your response should emphasize your proactive approach to identifying inefficiencies and your methods for implementing improvements. Discuss any specific changes you have initiated and the resultant benefits to the team or organization.

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How do you ensure effective communication within your team?

In your answer, mention the importance of clear communication channels. Discuss how you facilitate regular meetings, use collaborative tools, and implement feedback systems to maintain transparency and team cohesion.

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Can you provide an example of a challenging test project and how you managed it?

Use this opportunity to share a specific story that showcases your problem-solving and organizational skills in a test-related context. Describe the challenges faced, your strategies to mitigate them, and the outcomes achieved.

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What role does automation play in your test management strategy?

Refer to the ways in which you incorporate automation into testing processes. Discuss your experience with automation tools and how they have enhanced testing efficiency and accuracy in your past roles.

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How do you prioritize tasks in a fast-paced environment?

Your approach should center around effective time management and organizational skills. Discuss techniques you use to prioritize tasks, adapt to changing circumstances, and maintain momentum within a project.

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What are your methods for presenting test results to stakeholders?

Explain how you tailor your presentation style and the information you include based on your audience. Discuss any tools or techniques you use to create clear, impactful reports that resonate with both technical and non-technical stakeholders.

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How do you foster a culture of quality assurance in your team?

Your answer should touch on mentorship, training, and encouraging open feedback processes to instill a quality-first mindset. Discuss any initiatives you've led or participated in that contributed to building a robust quality culture.

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Founded in 1985, Avaloq is a Swiss-based provider of digital banking solutions, core banking software, and wealth management technology. The Company provides cloud computing solutions for banks and wealth managers. Avaloq is located in Switzerland

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March 27, 2025

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