Test Manager - job 1 of 2

The Test Manager at Avaloq is responsible for overseeing customer test campaigns, ensuring smooth operation during both System Integration Testing (SIT) and User Acceptance Testing (UAT). This role includes developing comprehensive test reports for clients and management, monitoring defect deliveries, coordinating with developer teams, and fostering ongoing improvements to our testing methods. You will also play a significant role in planning automation tests to enhance our testing capabilities.

To be a successful Test Manager at Avaloq, you should possess extensive experience in test management within agile development environments. An in-depth understanding of test concepts and methodologies is essential. The ideal candidate will also have strong organizational, negotiation, and problem-solving skills, with excellent communication abilities to facilitate collaboration with clients and internal teams. A hands-on mentality, customer-centric approach, and flexibility are crucial to succeed in our dynamic atmosphere.

At Avaloq, we take pride in promoting a healthy work-life balance for all our employees, including Test Managers. We offer flexible and hybrid working arrangements, allowing team members to adapt their work schedules to meet personal needs while still contributing to our vibrant company culture. We recognize that well-balanced employees are more engaged and productive, which is why we prioritize this aspect across our global offices.

Avaloq fosters a collaborative and supportive culture, making it an excellent place for Test Managers to thrive. We value diverse perspectives, encouraging employees to share their ideas and insights during the change process. Our commitment to inclusivity means that all team members can express their authentic selves within the organization. The company environment is dynamic yet nurturing, designed to empower employees to truly reach their potential.

Key skills for a Test Manager at Avaloq include strong structuring, negotiation, and problem-solving abilities, alongside excellent communication skills to facilitate clear reporting and collaboration. A high level of empathy when working with clients and team members enhances customer orientation. Furthermore, adaptability and a proactive mindset are critical to handle the challenges of a fast-paced, evolving environment.

In answering this question, highlight specific examples of test campaigns you’ve managed, detailing your role and the outcomes achieved. Discuss how you coordinated between teams and clients, and mention any significant challenges you faced and how you overcame them.

Be prepared to discuss various test management methodologies such as Agile, Waterfall, and V-Model. Explain how you have successfully implemented these methodologies in your past roles as a Test Manager, showcasing your adaptability to different testing environments.

Look to provide a structured approach to defect monitoring. Explain how you prioritize defects, liaise with developers for timely resolutions, and optimally report these findings back to stakeholders. Mention any tools or systems you’ve used to facilitate this process.

Your response should emphasize your proactive approach to identifying inefficiencies and your methods for implementing improvements. Discuss any specific changes you have initiated and the resultant benefits to the team or organization.

In your answer, mention the importance of clear communication channels. Discuss how you facilitate regular meetings, use collaborative tools, and implement feedback systems to maintain transparency and team cohesion.

Use this opportunity to share a specific story that showcases your problem-solving and organizational skills in a test-related context. Describe the challenges faced, your strategies to mitigate them, and the outcomes achieved.

Refer to the ways in which you incorporate automation into testing processes. Discuss your experience with automation tools and how they have enhanced testing efficiency and accuracy in your past roles.

Your approach should center around effective time management and organizational skills. Discuss techniques you use to prioritize tasks, adapt to changing circumstances, and maintain momentum within a project.

Explain how you tailor your presentation style and the information you include based on your audience. Discuss any tools or techniques you use to create clear, impactful reports that resonate with both technical and non-technical stakeholders.

Your answer should touch on mentorship, training, and encouraging open feedback processes to instill a quality-first mindset. Discuss any initiatives you've led or participated in that contributed to building a robust quality culture.