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Account Manager

Description

Description


The Account Manager (“AM”) is responsible for business development, risk mitigation, generating revenue and promoting the company’s products and services within a specific geographic area. The AM’s primary responsibilities will include building and maintaining professional relationships with current and prospective customers to increase utilization, bring in new business, maximize revenues and minimize delinquency and write-offs.


Essential responsibilities:

  • Build and maintain professional relationships with current and prospective customers to encourage market growth through repeat business and referrals
  • Achieve goals and targets by engaging with clients through daily field visits, calls, texts, and auction visits to drive performance.
  • Documenting all dealer interactions within the company’s proprietary operating system.
  • Set policy expectations with new and existing dealer accounts to drive performance and meet compliance requirements.
  • Effectively communicate products/changes with our clients.
  • Understand Axle Funding floorplans and associated fee structures and be available to execute contracts/term sheets and educate potential and existing customers on the services that are available to them.
  • Analyze client data to identify at risk scenarios and proactively address concerns.
  • Maintain proper collection and compliance practices to mitigate risk.
  • Participate in and support local America’s Auto Auction campaigns and promotions.
  • Communicate directly with the Regional Account Manager and Corporate Management team to review financial data, auction level reports, branch performance, and budget goals.
  • Maintain good relationships with Auction Staff to preserve a healthy partnership and ensure success.
  • If applicable, manage and support a team of 1-2 Sales and Administrative professionals.
  • Perform other tasks as assigned by the Regional Account Manager or Leadership team.

Requirements


  • 75% travel in the market assigned and remote work
  • High school degree/GED required
  • College Degree Preferred or equivalent work experience in management or sales
  • Prior Managerial or Supervisor experience
  • 3+ years of floorplan or retail automotive dealership experience
  • Must be or be willing to become a state Notary
  • Leadership experience to lead teams and drive performance
  • Ability to work well with team members and auction employees
  • Excellent communication and interpersonal skills required
  • Ability to work independently and in a remote environment
  • Excellent organizational skills
  • Ability to manage and resolve problems and complaints
  • Basic computer software skills required – knowledge of Excel, Outlook, Internet, Microsoft Teams, and CRM Software tools

The above functions are not intended to be exhaustive and all inclusive. The Company reserves the right to revise this job description as needed to comply with actual job requirements. Other responsibilities may be added as necessary at the sole discretion of management. 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Account Manager, AXLE Funding

The Account Manager at Axle Funding in Wayland, Michigan, plays a crucial role in driving business development and revenue generation. Picture this: you’ll be out in the field building strong professional relationships with current and potential customers, ensuring they see the value in our products and services. Your daily routine will involve engaging with clients through face-to-face visits, calls, and texts, all aimed at maximizing revenues while minimizing any potential risks. You’ll be the one documenting every client interaction in our proprietary system, ensuring compliance and setting clear expectations with our dealer accounts. An important part of this role is educating clients about Axle Funding’s floorplans and fee structures, addressing any concerns, and analyzing their data to identify at-risk scenarios. Plus, you’ll get to participate in local campaigns and support auction initiatives, collaborating closely with the Regional Account Manager and Corporate Management to analyze performance and budget goals. It’s not just about hitting targets; it’s about building partnerships with Auction Staff and potentially leading a small team of Sales and Administrative professionals. To be successful in this position, you should be ready for 75% travel and have at least 3 years of experience in a retail automotive dealership or floorplan management. If you’re a natural leader with excellent communication skills and a knack for organization, we’d love to have you on our team at Axle Funding!

Frequently Asked Questions (FAQs) for Account Manager Role at AXLE Funding
What are the key responsibilities of the Account Manager at Axle Funding?

The Account Manager at Axle Funding is responsible for business development, relationship building with clients, documenting dealer interactions, educating customers about product offerings, and driving performance through effective communication. This role involves regular field visits, analysis of client data, and ensuring compliance across all dealer accounts.

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What qualifications are needed for the Account Manager position at Axle Funding?

To be eligible for the Account Manager role at Axle Funding, candidates should possess a high school diploma or GED, with a preferred college degree or equivalent experience in sales. A minimum of 3 years' experience in retail automotive dealership or floorplan management, along with prior managerial experience, is required.

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What can I expect in terms of travel as an Account Manager with Axle Funding?

The Account Manager role at Axle Funding requires approximately 75% travel within the assigned market. This means you’ll be regularly visiting clients and participating in auctions, making it an exciting opportunity for those who love to be on the move.

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How does Axle Funding support professional development for its Account Managers?

Axle Funding is committed to the growth of its Account Managers. The role involves not only performing essential duties but also participating in local promotions and campaigns, which provides hands-on experience and the chance to hone your skills while engaging with diverse scenarios in the automotive industry.

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What skills are essential for the Account Manager role at Axle Funding?

Essential skills for the Account Manager position at Axle Funding include strong communication and interpersonal abilities, excellent organization, problem-solving skills, and proficiency in basic computer software like Excel and CRM tools. Leadership experience is also crucial for those looking to manage a small team effectively.

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Common Interview Questions for Account Manager
How do you approach building relationships with clients as an Account Manager?

Building relationships starts with empathy and understanding client needs. Discuss how you actively listen, engage in regular communication, and follow up to ensure satisfaction. Share real-life examples where your approach led to successful partnerships.

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Can you describe your experience with floorplan management?

Provide details about your previous roles involving floorplan management. Highlight your familiarity with financial structures, how you’ve educated clients about their options, and specific outcomes from your management strategies.

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What strategies do you use to drive performance and meet sales targets?

Talk about utilizing data analysis to identify opportunities, setting clear goals, and consistently engaging with clients to ensure you're meeting their needs. Mention how you adapt strategies based on client feedback to optimize performance.

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How do you handle a difficult client situation?

Share your approach to conflict resolution, emphasizing active listening and finding common ground. Demonstrate how your problem-solving skills helped to mend relationships and ultimately satisfy the client.

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What experience do you have in managing a team?

Discuss your leadership experience, highlighting how you've motivated team members and driven collaborative success. Offer examples of how you’ve facilitated team development and resolved conflicts within the group.

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How do you prioritize tasks when managing multiple accounts?

Explain your organizational strategies, such as using task management tools, prioritizing based on urgency and impact, and regularly communicating with clients to ensure nothing falls through the cracks.

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What is your approach to educating clients about new policies or products?

Describe your method of simplifying complex information and delivering it in an approachable manner. Mention any tools or techniques you use to engage clients, such as workshops or one-on-one sessions.

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How do you stay updated with industry trends as an Account Manager?

Highlight your commitment to ongoing learning, whether through industry publications, networking events, or professional associations. Share how staying informed helps you better serve your clients.

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What metrics do you track to measure your success as an Account Manager?

Discuss the key performance indicators (KPIs) you monitor, such as revenue growth, client retention rates, and satisfaction scores. Explain how you use these metrics to assess and improve your performance.

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Why do you want to work as an Account Manager at Axle Funding?

Share your motivation for joining Axle Funding specifically, emphasizing your alignment with the company’s values, your passion for the automotive industry, and how you see yourself contributing to their success.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 8, 2025

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