Quote-to-Cash Transactions Compliance Manager - job 1 of 2

As a Quote-to-Cash Transactions Compliance Manager at Axon, your primary responsibilities include overseeing the CPQ tool, ensuring quote data accuracy, and supporting compliance needs of various stakeholders. You'll also document process improvements, train team members, and manage reporting on transaction data. The role requires you to collaborate closely with different departments to help achieve operational compliance and provide a seamless customer experience.

To qualify for the Quote-to-Cash Transactions Compliance Manager position at Axon, candidates should possess a Bachelor’s Degree or equivalent experience alongside 7+ years in sales operations or related fields. Strong analytical skills, attention to detail, and extensive knowledge of Salesforce.com CRM and CPQ platforms are crucial. Candidates should also be skilled in Excel and demonstrate excellent communication capabilities to interact with senior management effectively.

The work environment for a Quote-to-Cash Transactions Compliance Manager at Axon is fast-paced and collaborative. You will be part of a motivated team that values diverse perspectives and encourages growth. The culture promotes open communication and a supportive atmosphere where individuals are recognized for their contributions to Axon’s mission of protecting life and fostering justice.

As a Quote-to-Cash Transactions Compliance Manager at Axon, you'll primarily work with Salesforce.com CRM and CPQ tools for managing quotations. Additionally, proficiency in Microsoft Excel is essential for data analysis and reporting. Familiarity with project planning tools like MS Office and Google Workspace will help you collaborate seamlessly with colleagues from various departments.

Axon offers significant growth opportunities for a Quote-to-Cash Transactions Compliance Manager, as the role involves taking ownership of critical processes and collaborating with multiple departments. With a focus on continuous improvement and a mission-driven culture, you'll have the chance to develop your expertise, contribute to innovative solutions, and advance your career within the organization.

When answering this question, provide specific examples from your work history that showcase your experience with Quote-to-Cash processes. Describe any tools or systems you used, your role in ensuring compliance, and the outcomes of your contributions. Be sure to highlight any challenges you faced and how you overcame them.

To effectively answer, discuss strategies you've implemented to maintain data accuracy within the CPQ process. Highlight the importance of detailed data checks, processes for auditing quote information, and collaboration with stakeholder teams to confirm specifications are met. Explain how you approach problem-solving when discrepancies arise.

Select a specific instance where your actions led to a measurable improvement in sales operations. Discuss the background, the changes you implemented, how you engaged with colleagues to gain buy-in, and the results of your initiatives. Focus on the positive impact this had on operational efficiency and team morale.

When addressing this question, outline your strategies for staying informed about evolving compliance regulations. Mention resources like industry newsletters, webinars, and professional networks. Discuss how you incorporate this knowledge into your work and share examples of adjustments you've made as a result.

Provide an overview of your experience with user acceptance testing (UAT), explaining your role, the processes you followed, and how you worked with different teams to ensure successful testing. Emphasize your attention to detail during the UAT stage and how your findings contributed to system improvements.

Explain your approach to prioritizing tasks, particularly when deadlines are tight. Share specific tools or techniques you use to organize your workload and maintain productivity. Highlight your communication skills in keeping stakeholders updated on progress and expectations.

Detail your experience with compliance analytics by discussing tools you've used and your approach to analyzing data for compliance issues. Share instances where your analysis led to actionable insights that improved the quoting process or compliance adherence.

Share a specific challenge you encountered while working with cross-functional teams and how you “bridged the gap” among differing perspectives or project goals. Discuss your communication strategies, conflict resolution skills, and the final outcome of the situation.

Discuss your training approach, emphasizing the importance of creating a supportive learning environment. Mention any materials or methods you use to facilitate understanding of compliance protocols, including hands-on learning and mentorship.

Express your enthusiasm for Axon’s mission to protect life and how that aligns with your own values. Discuss specific aspects of the role that excite you, such as the opportunity to drive process improvements or collaborate with diverse teams. Your passion for the industry can shine through in your response.