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Behavioral Health Specialist CCO Float Team image - Rise Careers
Job details

Behavioral Health Specialist CCO Float Team

Primary City/State:

Tucson, Arizona

Department Name:

Med/Surg Float-Hosp

Work Shift:

Night

Job Category:

Clinical Care

A rewarding career that fits your life. Those who have joined the Banner mission come from all walks of life, united by the common goal: Make health care easier, so life can be better. If changing health care for the better sounds like something you want to be part of, apply today.

Clinical Care Operations (CCO) is the hub of patient management for the campus, including: bed assignment, unit staffing, house supervision, emergency preparedness (code events and internal disasters), patient transports, dispatch, and data analysis. Several employee groups report to this department, including clinical positions such as RN House Senior Managers, SWAT RNs, and the Resource Team (RNs, CNA's, Health Unit Coordinators, and Behavioral Health Specialists) plus non-clinical roles such as Office Supervisor, Transport Supervisor, Dispatchers, Placement Reps, and Information Specialists.

As a Behavioral Health Specialist, you will have the opportunity to provide care to psychiatric patients at our facility. Our Behavioral Health Specialists are highly skilled, compassionate, have the ability to be flexible, and are open to the many educational and growth opportunities provided and available. There is an opening for Full-time Night Shift. The hours for the shifts will be from 6p-6:30am will require 3 shifts per week. This will include weekends and holidays on a rotation. You will have the opportunity to utilize our self-scheduling tool and enjoy a flat rate $1/hour weekend shift differential.

Your pay and benefits are important components of your journey at Banner Health. Banner Health offers a variety of benefits to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.

Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The academic medical center has earned Magnet Recognition becoming the only hospital in southern Arizona to meet the rigorous standards of the American Nurses Credentialing Center’s Magnet Recognition Program® for nursing excellence. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

POSITION SUMMARY
This position provides direct care to psychiatric patients working under the direction of a registered nurse.

CORE FUNCTIONS
1. Provides basic nursing care to patients including technical monitoring, taking vital signs and physical care. Orients patients to treatment setting and assists with activities of daily living as needed. Reviews and participates in implementation of the patient treatment plan. Makes rounds and monitors patients activities, physical and mental status and reports to nursing staff. Checks patient belongings for contraband. Conducts a variety of patient safety monitoring activities such as observational checks. Documents observations, interventions, and group activities in the patient medical record while maintaining confidentiality of all health information.

2. Assists in maintaining a safe, orderly & therapeutic environment. Maintains patient safety and protects patient rights through observation and reporting patient behaviors, communications, interactions and physical status. Recognizes patients who are behaving aggressively, acting as a danger to themselves or others, or are in a crisis or medical emergency situation. Provides intervention including, but not limited to, redirecting of patient and/or participating in restraint or seclusion as needed.

3. Assesses and interacts therapeutically with patients and families. Provides treatment that promotes patient dignity, independence, individuality, strengths, privacy, and choice. Demonstrates respect for cultural diversity and patient boundaries. Plans and facilitates social and didactic group activities. May participate in other rehabilitation and treatment programs.

4. Provides quality patient care by maintaining knowledge and skill level related to the symptoms and treatment of behavioral disorders relevant to position responsibilities and in accordance with state agency regulations. Maintains knowledge to identify types of medications commonly prescribed for patient group and the common side effects and adverse reactions of the medications.

5. Assists in the admission, discharge and transfer process of patients and completes required documentation in the patient medical record.

6. Position completes work under moderate supervision. Position interacts with all levels of clinical staff on assigned unit/program and members of the multidisciplinary teams, as well as patients, families, and medical and psychiatric physicians.

MINIMUM QUALIFICATIONS


Requires a Bachelor’s Degree in a behavioral health related field OR High School diploma or equivalent with 1 year of direct patient care in an inpatient behavioral health setting.

This should include but is not limited to experience in an inpatient psychiatric facility; assisting with personal grooming and other activities of daily living; conducting educational, recreational and skills groups appropriate to current patient population; creating, maintaining, and encouraging an inpatient therapeutic milieu; maintaining observation precautions and applying non-violent de-escalation interventions in crisis situations; recognizing the common symptoms of mental illness such as depression, psychosis, mood dysregulation, substance abuse, maladaptive behavior, and anxiety; understanding how symptoms are related the patient’s mental illness diagnosis and providing ordered treatment interventions appropriate to the diagnosis. Such experience is commonly achieved in care of patients in psychiatric acute care hospitals, inpatient psychiatric facilities and State hospital programs. Some outpatient programs, therapeutic group home and residential programs may meet the experience criteria. Concentration on skills and experiences demonstrating competence in building therapeutic rapport, developing collaborative relationships with the multidisciplinary team, de-escalation techniques and limit setting.

Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in the Banner McKee Senior Behavioral Health Inpatient Unit must possess an Colorado Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working in any Banner Staffing (BSS) Behavioral Health role in Arizona must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

Basic Life Support (BLS) certification is also required.

Meets age requirement as specified by state agency.

PREFERRED QUALIFICATIONS


Additional related education and/or experience preferred.

EEO Statement:

EEO/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Behavioral Health Specialist CCO Float Team, Banner Health

Join the talented and compassionate team at Banner - University Medical Center Tucson as a Behavioral Health Specialist in the CCO Float Team! This role is perfect for those looking to make a meaningful difference in the lives of psychiatric patients. As a crucial part of our float team, you’ll be working night shifts from 6 p.m. to 6:30 a.m., providing direct care under the guidance of a registered nurse. Each day brings new challenges and rewarding experiences as you assist patients with activities of daily living, monitor their vital signs, and support them through their treatment plans. Your gentle demeanor and observational skills will help create a safe and therapeutic environment, ensuring patient dignity and privacy. You’ll also be involved in facilitating group activities that promote recovery and well-being. With a flat rate weekend shift differential and a variety of benefits tailored to support you and your family, Banner Health is committed to your growth and happiness. Whether you’re experienced in psychiatric care or a compassionate individual eager to learn, this position offers numerous educational opportunities. Our facility is recognized for its exceptional patient care and is home to advanced medical services, making it an inspiring place to grow your career. Ready to join us? Apply today and help us change healthcare for the better!

Frequently Asked Questions (FAQs) for Behavioral Health Specialist CCO Float Team Role at Banner Health
What are the responsibilities of a Behavioral Health Specialist at Banner - University Medical Center Tucson?

As a Behavioral Health Specialist at Banner - University Medical Center Tucson, your primary responsibilities include providing direct care to psychiatric patients, assisting with activities of daily living, monitoring vital signs, and participating in treatment planning. You will also conduct safety checks, document patient observations, and facilitate therapeutic group activities, all aimed at creating a safe and supportive environment for those in your care.

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What qualifications are needed to become a Behavioral Health Specialist at Banner - University Medical Center Tucson?

To become a Behavioral Health Specialist at Banner - University Medical Center Tucson, a Bachelor’s Degree in a behavioral health-related field is preferred. Alternatively, a High School diploma or equivalent with one year of direct patient care experience in an inpatient behavioral health setting is acceptable. Experience in psychiatric facilities, knowledge of mental illness symptoms, and skills in de-escalation techniques are critical for this role.

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What does the shift schedule look like for the Behavioral Health Specialist position at Banner - University Medical Center Tucson?

The Behavioral Health Specialist position at Banner - University Medical Center Tucson is a full-time night shift role, with hours from 6 p.m. to 6:30 a.m. Candidates can expect to work three shifts per week, including weekends and holidays on a rotational basis. Self-scheduling tools allow for flexibility in choosing your shifts.

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What benefits can a Behavioral Health Specialist expect at Banner - University Medical Center Tucson?

Behavioral Health Specialists at Banner - University Medical Center Tucson receive a comprehensive benefits package that includes health and financial security options tailored for you and your family. Additionally, you will enjoy a flat rate weekend shift differential, opportunities for professional development, and a supportive work environment that fosters growth and well-being.

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Is experience in an inpatient setting necessary for the Behavioral Health Specialist role at Banner - University Medical Center Tucson?

While experience in an inpatient setting is preferred, Banner - University Medical Center Tucson is open to candidates who demonstrate relevant skills and a passion for psychiatric care. If you have experience in any capacity that involves patient care and building therapeutic relationships, you may be a great fit for this role.

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Common Interview Questions for Behavioral Health Specialist CCO Float Team
How do you handle aggressive behavior in psychiatric patients as a Behavioral Health Specialist?

When faced with aggressive behavior as a Behavioral Health Specialist, it is critical to prioritize safety. I would first assess the situation and try to de-escalate the behavior through calm communication and by creating a safe distance. I would also enlist the help of other staff members and utilize de-escalation techniques to redirect the patient's focus and ensure the safety of everyone involved.

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Can you describe how you would contribute to a therapeutic environment for patients?

Contributing to a therapeutic environment requires active listening and building rapport with patients. I would engage them in meaningful conversations, facilitate group activities, and foster a feeling of safety and respect for personal boundaries. By promoting interaction and encouraging participation in treatment programs, I would help maintain a positive therapeutic milieu.

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What strategies do you use to document patient care effectively?

Effective documentation involves being thorough and objective. I would ensure that observations, interventions, and patient interactions are accurately recorded in compliance with legal and ethical standards. Utilizing clear and concise language enhances readability, and I would make sure to note any significant changes in the patient's state to keep the treatment team informed.

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How familiar are you with the symptoms of mental illnesses?

I have a strong understanding of the common symptoms associated with various mental illnesses, including depression, anxiety, and psychosis. My experiences have equipped me to recognize these symptoms in patients and tailor my approach accordingly to support their treatment actively, respecting their unique needs and dignity.

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How do you ensure patient confidentiality in your role?

Patient confidentiality is paramount in my role as a Behavioral Health Specialist. I would adhere strictly to HIPAA regulations, ensuring that all patient information is only shared with authorized team members. I also create an environment of trust by reassuring patients that their personal information will be kept confidential, promoting honesty in our interactions.

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What role do you play in developing treatment plans for patients?

In my role, I actively participate in discussing and implementing treatment plans developed by the multidisciplinary team. I provide valuable insights gathered from my daily interactions with patients, which can inform decisions about their care and goals, ensuring they align with the patient's needs and progress.

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Can you provide an example of a challenging situation with a patient?

Certainly! In a previous role, I encountered a patient who was experiencing severe anxiety and resisting treatment. I approached the situation with empathy, allowing them to express their feelings while reassuring them of support. Gradually, I was able to build trust, and they began to engage in the therapeutic process, which was a significant breakthrough.

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How do you keep yourself updated on best practices in behavioral health?

To stay current on best practices in behavioral health, I regularly attend workshops, read industry-related literature, and participate in training sessions. Networking with other professionals in the field also allows me to exchange knowledge and strategies, which enhances my ability to provide high-quality patient care.

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What can you tell us about your experience with collaborative teamwork?

Collaboration in a multidisciplinary team is one of my strengths. I believe effective communication is key to ensuring that all team members are aligned in the patient care process. I actively engage in team meetings, listen to others' perspectives, and contribute my insights, ultimately ensuring that our patients receive comprehensive and cohesive care.

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Why do you want to work as a Behavioral Health Specialist at Banner - University Medical Center Tucson?

I admire Banner - University Medical Center Tucson’s commitment to exceptional patient care and its innovative approach to health services. I am passionate about working in a setting that prioritizes not just treatment but also the dignity and respect of patients. Joining your team would allow me to contribute my skills and grow within a revered institution known for its nursing excellence and patient outcomes.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 8, 2025

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