Important Notice for Applicants:
At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included. If you experience any challenges with your submission, please contact us at talent@bixal.com. We're here to help!
Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any accommodation as part of our recruitment process, please contact us at Talent@bixal.com. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.
About Us:
Bixal is a consulting company based in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.
Location
This role can work remotely from anywhere in the USA. You must be legally authorized to work in the US. Bixal does not provide visa sponsorship.
About the SPRUCE IDIQ:
The SPRUCE IDIQ is a $2.4 billion contract vehicle awarded by the Department of Veterans Affairs to acquire digital products and services that facilitate better user experiences. It encompasses five technical functional areas: software development and operations, technical advising and architecture planning, service design and user research studies, data science and analytics, and product support operations.
What will you do?
We are seeking a UX Researcher to support the Secure, Performant, Reliable, and User-Centered Experiences (SPRUCE) IDIQ contract with the Department of Veterans Affairs (VA). In this role you will be responsible for planning, conducting, and analyzing user research to inform the design of digital products and services design and strategy for government clients.
Important note
This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities.
Perks & Benefits:
Flex hours
401K with matching incentive
Parental Leave
Medical/dental/vision benefits
Flex Spending Account
Company provided short-term disability and life insurance
Commuter benefits
Generous PTO
11 Paid holidays
Professional development opportunities
Please note that candidates selected may undergo a background investigation and, if applicable, meet eligibility requirements for suitability.
Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.
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At Bixal, we are on the lookout for a passionate UX Researcher to join our remote team and help us drive impactful changes in user experiences for government clients, specifically under the SPRUCE contract with the Department of Veterans Affairs. In this role, you will have the opportunity to dive deep into user research, crafting compelling insights from qualitative and quantitative data that inform and enhance the design of digital products and services. Collaboration is key here at Bixal, as you'll be working closely with cross-functional teams to understand user needs and business objectives, designing effective research methodologies that outline the roadmap to quality user experiences. You will be responsible for conducting usability tests, interviews, and surveys, developing meaningful reports and presentations that communicate findings to stakeholders. It’s an exciting time to be at Bixal, where you'll not only contribute to designing user-centered solutions but also engage in continuous learning and innovation within the field. If you have a knack for synthesizing complex data into actionable insights, and share our commitment to empowering others through high-quality service delivery, we’d love for you to apply to be our UX Researcher and help us deliver exceptional user experiences. Join us in our mission to foster learning and improvement while making a difference in the lives of those who rely on essential services.
Bixal is determined to improve people’s lives. The work we do helps our clients unite stakeholders, optimize resources, and better serve citizens all over the world.
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