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Director, Sales Engineering

Blackpoint Cyber is the leading provider of world-class cybersecurity threat hunting, detection and remediation technology. Founded by former National Security Agency (NSA) cyber operations experts who applied their learnings to bring national security-grade technology solutions to commercial customers around the world, Blackpoint Cyber is in hyper-growth mode,  fueled by a recent $190m series C round. 

Director of Sales Engineering 

At Blackpoint Cyber, we are committed to high-quality execution, ownership, and strong principles. Integrity is never compromised—we take pride in doing what’s right for our customers. If you’re a strategic leader with a passion for technical sales, innovation, and driving results, we invite you to join us. Our team is energetic and collaborative, maintaining a high-performance culture while tackling challenges in the evolving cybersecurity landscape. 

Responsibilities 

  • Align the sales engineering function with broader company objectives to support revenue growth and customer success. 

  • Partner with Sales Leadership to develop scalable technical tools, processes, and programs that drive successful sales engagements and conversions. 

  • Collaborate with Sales Enablement to enhance team capabilities, ensuring continuous skill development, improved sales effectiveness, and alignment with best practices. 

  • Define and maintain a catalog of Sales Engineering services, including key performance indicators (KPIs) and service level agreements (SLAs). 

  • Collaborate with sales and cross-functional teams to create strategic account plans and ensure seamless execution. 

  • Conduct performance reviews, implement skill development programs, and establish career progression frameworks. 

  • Work closely with Product Marketing, Engineering, and Support teams to provide market insights, enhance product development, and refine go-to-market strategies. 

  • Deliver on sales engineering-driven goals, including revenue, profitability, and services expansion. 

  • Represent Blackpoint Cyber at industry events, webinars, and conferences, contributing to brand awareness and technical credibility. 

  • Provide insights on industry trends, competitive intelligence, and emerging technologies to enhance the company's positioning. 

Experience & Skills 

  • Approximately 7 years of experience in Sales Engineering, with at least 2 years in a leadership role building and scaling technical teams. 

  • Proven ability to develop and execute technical sales strategies that align with revenue objectives. 

  • Strong leadership and coaching capabilities, with a track record of developing high-performing teams. 

  • Deep understanding of cybersecurity technologies and frameworks, including NIST, CIS, CMMC, HIPAA, PCI-DSS. 

  • Expertise in Windows domain administration, networking (IP Addressing, DNS, DHCP), and endpoint security tools (Antivirus, EDR, IDS/IPS, Firewalls). 

  • Experience with RMM tools (Datto, Kaseya), remote access tools (VPN), and scripting languages (PowerShell, Python, Bash). 

  • Exceptional communication, negotiation, and presentation skills with the ability to influence stakeholders at all levels. 

  • Strong business acumen and the ability to translate technical capabilities into customer value propositions. 

  • Experience working cross-functionally with Product, Marketing, and Engineering teams to align sales engineering efforts with corporate objectives. 

Preferred Qualifications 

  • Bachelor's degree in Computer Science, or a related field (or equivalent experience). 

  • Experience working in fast-growing cybersecurity companies targeting MSPs or enterprise clients. 

  • Prior experience presenting at conferences, webinars, and industry panels. 

This role offers the opportunity to lead a dynamic, highly skilled team while playing a pivotal role in Blackpoint Cyber’s growth and success. If you are a strategic and results-driven leader, we welcome you to apply! 

 

Blackpoint Cyber welcomes and encourages applications from qualified individuals of all races,  colors, religions, sex, sexual orientation, gender identity or expression, national origin, age, marital  status, or any other legally protected status. We are committed to equality of opportunity in all  aspects of employment.  For eligible employees in the US, Blackpoint offers competitive Health, Vision, Dental, and Life Insurance plans, a robust 401k plan, Discretionary Time Off, and other minor perks.

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What You Should Know About Director, Sales Engineering, Blackpoint Cyber

At Blackpoint Cyber, we're on the lookout for a talented Director of Sales Engineering to help steer our dynamic sales team in the right direction. As a leader in cybersecurity technology, we pride ourselves on offering national security-grade solutions to commercial clients worldwide. With a significant boost in growth from our recent $190 million Series C funding, we're eager to continue breaking new ground. The Director of Sales Engineering will play a crucial role by aligning our engineers with broader business goals to enhance revenue generation and maximize customer satisfaction. You will work hand-in-hand with Sales Leadership to develop innovative technical tools and scalable programs that can drive effective sales engagements. Collaborating with the Sales Enablement team will be essential to elevate our sales force’s capabilities. As a strategic thinker, you'll maintain service catalogs, KPIs, and SLAs to ensure that our team meets—if not exceeds—expectations. By partnering with cross-functional teams, you'll create action plans that align perfectly with our corporate objectives and lead the charge in ensuring our solutions are market-ready. If you're passionate about cybersecurity solutions and eager to guide a talented team toward success while contributing to the future of technology, we would love to have you join us at Blackpoint Cyber!

Frequently Asked Questions (FAQs) for Director, Sales Engineering Role at Blackpoint Cyber
What are the primary responsibilities of the Director of Sales Engineering at Blackpoint Cyber?

The Director of Sales Engineering at Blackpoint Cyber is responsible for aligning the sales engineering function with the company’s revenue goals and customer success. This includes collaborating with Sales Leadership to craft technical tools and scalable processes that boost sales engagements, conducting performance reviews, and establishing career progression frameworks for the sales team.

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What qualifications are necessary for the Director of Sales Engineering position at Blackpoint Cyber?

Candidates must have around seven years of experience in Sales Engineering, with at least two of those years in a leadership role. A deep understanding of cybersecurity frameworks, strong leadership skills, and excellent communication capabilities are essential, along with familiarity with various technical tools and scripting languages.

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How does the Director of Sales Engineering contribute to customer satisfaction at Blackpoint Cyber?

The Director of Sales Engineering actively collaborates with cross-functional teams to create account strategies that align with customer needs. By ensuring that the sales engineering team delivers on performance goals and service agreements, they enhance the overall customer experience and foster stronger client relationships.

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What type of work environment can a Director of Sales Engineering expect at Blackpoint Cyber?

At Blackpoint Cyber, you’ll find an energetic and collaborative work culture that values high performance and innovative thinking. The team actively tackles challenges in a rapidly changing cybersecurity landscape, and your contributions will be pivotal in shaping our strategies and fostering growth.

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What is the career progression for the Director of Sales Engineering at Blackpoint Cyber?

As the Director of Sales Engineering at Blackpoint Cyber, you’ll have opportunities to lead a talented team while playing a critical role in the company's growth. You'll be able to implement skill development programs, fostering your team’s advancement and ensuring ongoing success within the sales engineering discipline.

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Common Interview Questions for Director, Sales Engineering
What strategies would you use to develop a successful sales engineering team?

When answering this question, highlight your approach to alignment between sales and engineering functions, emphasizing collaboration, training, and performance metrics. Discuss how you would foster an environment of continuous learning.

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Can you describe your experience with cybersecurity frameworks and how it applies to this role?

Make sure to detail your familiarity with specific frameworks like NIST, CIS, and HIPAA. Explain how this knowledge helps you translate technical capabilities into business value and customer success.

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What metrics do you believe are most important for gauging the effectiveness of a sales engineering team?

Discuss key performance indicators (KPIs) such as conversion rates, customer satisfaction scores, and revenue growth. Highlight the importance of setting clear SLAs to drive team accountability.

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How do you handle conflicts within your team or with other departments?

Describe your conflict resolution style, focusing on collaborative problem-solving. Emphasize the importance of communication and listening to multiple perspectives to find common ground.

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How would you approach developing technical tools for sales engagements?

Explain your process of assessing team needs, existing gaps, and opportunities for improvement. Emphasize the importance of integrating feedback from sales teams to devise effective technical tools.

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What experience do you have in presenting to executives or stakeholders?

Share your experiences presenting technical information in a clear and persuasive manner. Focus on your ability to tailor your message to the audience's level of understanding and interests.

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What are the biggest challenges you foresee in the cybersecurity landscape?

Articulate your understanding of current cybersecurity trends and threats, focusing on how these challenges could impact sales strategies and customer engagement in the industry.

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How do you keep your team motivated and engaged?

Discuss techniques such as regular check-ins, setting clear goals, celebrating successes, and encouraging professional development to keep the team inspired and productive.

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Can you provide an example of how you've successfully scaled a sales engineering team?

Be prepared to share a specific story that highlights your leadership in hiring, training, and fostering a culture of excellence that supports growth and scalability.

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What role do you believe sales engineering plays in the overall sales process?

Explain how sales engineering bridges the gap between technical expertise and customer needs, ultimately enabling effective sales strategies that align with both business goals and client satisfaction.

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Full-time, remote
DATE POSTED
March 15, 2025

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