Sales Representative: Repairs & Masonry****

As a Sales Representative at Bone Dry Roofing, you will be responsible for representing our company with professionalism and integrity. Your daily tasks will include running leads, conducting inspections to determine customers' masonry and repair needs, providing estimates during appointments, following up with past customers, and maintaining relationships with current clients. Additionally, collaborating with the production team is essential to ensure the successful completion of the projects you've sold.

To be considered for the Sales Representative role at Bone Dry Roofing, candidates should have a high school diploma or equivalent, a valid driver's license, and the ability to lift and carry up to 50 pounds. While prior industry experience is not required as we offer comprehensive training, candidates must be willing to pass a background check and climb ladders to assess project needs.

No, previous sales experience is not a requirement for the Sales Representative position at Bone Dry Roofing. We value determination and a willingness to learn. Our thorough training program will provide you with all the necessary skills and knowledge you need to excel in this role, regardless of your background.

Bone Dry Roofing offers a comprehensive benefits package for our Sales Representatives. You can expect competitive compensation with a base salary plus commission and bonuses. Additionally, we provide medical, vision, and dental insurance, company-paid life insurance, short-term disability, and a 401(k) plan with an automatic contribution. You’ll also enjoy paid time off, vacation days, and holidays.

At Bone Dry Roofing, we are committed to the professional growth of our Sales Representatives. Our Industry Leading Sales System provides training and ongoing support to cultivate your sales skills and expand your expertise in repairs and masonry. We actively encourage mentorship and collaboration within our teams to foster personal and professional development.

When faced with customer objections, I approach the situation with empathy and understanding. It's crucial to listen actively to their concerns, acknowledge their feelings, and provide factual responses. I often share success stories or data to reassure them and highlight how our services can meet their needs effectively.

I prioritize building relationships through networking and community engagement. Participating in local events and home improvement fairs has proven to be effective. Additionally, I utilize social media and word-of-mouth referrals to tap into potential clients. Following up with previous customers can also often yield new leads.

Effective time management is essential in sales. I prioritize my daily appointments based on urgency and potential value. I allocate specific blocks of time for each appointment, ensuring I leave ample room for travel and unforeseen circumstances. Utilizing tools for scheduling and reminders helps keep me organized and timely.

The most important quality for a Sales Representative at Bone Dry Roofing is integrity. Building trust with customers is essential for long-term relationships and successful sales. Demonstrating a genuine interest in meeting their needs and providing honest assessments will foster trust and encourage referrals.

Following up with customers is vital. I usually send a thank-you note or email shortly after our initial meeting. I also check in to see if they have any further questions or need more information and remind them of our services. Maintaining that connection can significantly influence their decision-making process.

I adapt my sales approach by first assessing the customer's personality and needs. Some may be more analytical, preferring detailed information and facts, while others might appreciate a more casual conversation. By tailoring my communication style to fit each customer, I can better connect with them and address their specific concerns.

To assure customer satisfaction, I prioritize open communication throughout the sales process. I ensure to set realistic expectations, keep them informed, and actively listen to their needs and concerns. After the sale, I check in to confirm they're satisfied with our services and offer additional assistance if needed.

My motivation to achieve sales targets stems from a combination of personal ambition and the satisfaction of helping customers improve their homes. I also find motivation in the positive reinforcement from my team and the potential for financial success that comes from meeting and exceeding those targets.

While my background may not be deeply rooted in masonry, I am committed to learning. I would familiarize myself with the basics of masonry and repair services through training sessions, online resources, and shadowing experienced colleagues to gain hands-on experience in the field.

I believe my negotiation skills are effective because I focus on creating win-win situations. I start by understanding both the customer's needs and our company's capabilities. I aim to offer solutions that meet the customer's budget while ensuring the value of our services is conveyed professionally and transparently.