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Manager Restaurant

Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

Responsible for the day-to-day operations of assigned food and beverage outlets and personnel. Ensure compliance with established service standards and that guests receive prompt and courteous service. Monitor and enforce compliance with all company policies and procedures, and all applicable safety and health code regulations. Monitor budgets costs and labor to maintain assigned outlets.


Monitor and oversee the operation of assigned outlets to ensure compliance with company standards, policies, procedures and all Federal, State and local liquor, health and safety regulations.
Responsible for personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, evaluating, promoting, counseling, and discharging.
Ensure prompt and courteous service to customers; resolve guest complaints in an appropriate and timely manner. 
Assist the Director with budget goals and objectives and monitors financial aspects of the department.
Represent the Food and Beverage Department in internal and external employee related matters.

Qualifications

Must be at least 21 years of age.

One (1) year of restaurant management experience preferred.

Must have excellent customer service and communication skills.

Must be able to stand and walk for extended periods of time throughout shift.

Must be able to lift/maneuver up to 25 pounds.

Must be able to obtain/maintain any necessary licenses and/or certifications.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager Restaurant , Boyd Gaming

Are you a dynamic leader ready to take on a new adventure in the hospitality world? Boyd Gaming Corporation is on the lookout for a Manager Restaurant at our vibrant location on 4500 W Tropicana Ave, Las Vegas, NV. In this role, you will be at the helm of our food and beverage outlets, overseeing day-to-day operations and ensuring that our guests enjoy nothing short of exceptional service. You’ll monitor compliance with our high standards, health regulations, and safety codes, creating a welcoming environment for all. The ideal candidate will have a knack for managing budgets while keeping labor costs in check. You will also be deeply involved in personnel matters, from hiring and training new team members to coaching existing staff. Your ability to resolve guest complaints swiftly and diplomatically will be key to your success. You'll work closely with the Director, assisting with budget goals and maintaining oversight of financial aspects to drive excellence in service. If you have a passion for hospitality, come join us in delivering unforgettable experiences at Boyd Gaming Corp!

Frequently Asked Questions (FAQs) for Manager Restaurant Role at Boyd Gaming
What are the responsibilities of a Manager Restaurant at Boyd Gaming Corporation?

As a Manager Restaurant at Boyd Gaming Corporation, your responsibilities include overseeing daily operations of food and beverage outlets, ensuring excellent service standards, managing compliance with safety regulations, monitoring budgets and costs, and handling personnel matters. You'll also focus on customer satisfaction and work closely with the Director to achieve budget goals.

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What qualifications do I need to apply for the Manager Restaurant position at Boyd Gaming Corporation?

To qualify for the Manager Restaurant position at Boyd Gaming Corporation, you must be at least 21 years old, ideally hold one year of restaurant management experience, and possess exceptional customer service and communication skills. Additionally, candidates should be physically capable of standing for extended periods and lifting up to 25 pounds.

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How does Boyd Gaming Corporation ensure compliance with health and safety regulations in their restaurants?

Boyd Gaming Corporation prioritizes compliance with health and safety regulations by monitoring all operations rigorously. Managers, like the Manager Restaurant, are responsible for enforcing compliance and promoting safe practices among staff, ensuring a safe environment for both guests and team members.

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What is the work culture like for a Manager Restaurant at Boyd Gaming Corporation?

The work culture at Boyd Gaming Corporation for a Manager Restaurant is vibrant, team-oriented, and customer-focused. You will be part of a leadership team committed to continuous improvement and excellence in service, making it a collaborative and engaging environment conducive to personal and professional growth.

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What opportunities are there for career advancement as a Manager Restaurant at Boyd Gaming Corporation?

At Boyd Gaming Corporation, career advancement opportunities abound for a Manager Restaurant. With a commitment to employee development, you can progress into higher management roles within the food and beverage department or other operational areas, depending on your aspirations and performance.

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Common Interview Questions for Manager Restaurant
What strategies do you use to manage restaurant operations effectively?

When answering this question, focus on your ability to multitask, prioritize tasks, and manage team dynamics. Discuss specific strategies, such as monitoring KPIs, setting clear goals for staff, and fostering a customer-centric culture to ensure smooth operations.

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How do you handle guest complaints?

Demonstrate your conflict resolution skills by sharing a specific example of a guest complaint you successfully resolved. Highlight your empathy, communication skills, and commitment to customer satisfaction when addressing issues.

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Can you describe your experience with budgeting and cost control?

Provide an overview of your experience with managing budgets in previous roles. Discuss how you plan, track expenses, and implement cost-saving measures while maintaining service quality, underlining the importance of financial metrics.

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What is your approach to training and developing staff?

Discuss your philosophy on training and development, emphasizing the importance of ongoing learning, mentorship, and creating a supportive environment where employees feel valued and motivated to grow.

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How do you ensure compliance with health and safety standards?

Explain your proactive approach to compliance, including regular staff training, routine inspections, and staying updated on regulations. Provide examples of how you've implemented best practices in past roles.

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What methods do you use to enhance customer service?

Speak about techniques you've employed to elevate customer service, such as staff empowerment, setting high service standards, and utilizing customer feedback to make necessary adjustments.

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How would you describe your leadership style?

Be honest about your leadership style, whether it's collaborative, authoritative, or strategic. Provide examples of how your style has positively impacted teams and operations in your previous roles.

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What do you think is the most important quality in a restaurant manager?

Identify essential qualities such as adaptability, strong communication skills, and a passion for service. Explain why these traits are vital to succeeding as a Manager Restaurant at Boyd Gaming Corporation.

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Have you ever implemented changes that improved restaurant performance? Can you share an example?

Share a concrete example of a change you implemented in previous positions that led to improved performance. Detail your thought process, the outcomes, and any metrics you tracked to measure success.

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How do you balance the operational and financial goals of a restaurant?

Discuss the importance of aligning operational efficiency with financial objectives by using data to make informed decisions. Provide an example of how you've achieved this balance in the past.

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Corporate Mission We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our cu...

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Full-time, on-site
DATE POSTED
April 8, 2025

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