Overnight Concierge (Monday-Friday, 1am-9am)

At Bozzuto, every member of our organizationshares an unyielding desire to promote goodness for those around them. We dothis every day as we design, build, manage, and maintain one-of-a-kindresidences, as well as through an array of support and consulting services.Building community within our organization enables us to build bettercommunities for all.Everyone at Bozzuto is focused on deliveringexpectational experiences to all of our stakeholders, including our ownassociates. Our work inspires us to be our best in each of our roles, livingout a spirit of community within a welcoming and inclusive workplace. Guided byour core values of creativity, concern, passion and the pursuit of perfection,we're inspired and empowered to reach higher, achieving our fullestprofessional and personal potential, and be truly extraordinary.Primary Responsibilities:As the Resident Concierge, you're the first person prospects and residents meet when they come home. You take ownership and pride in creating stellar first impressions and building ongoing positive relationships. Your natural ability to strike up a conversation and make people feel "at home" is what enables you to excel. You enjoy personalizing every interaction. That's why you know the names and favorite things of all of your customers (including the four-legged ones).As a Overnight Concierge (Monday-Friday, 1am-9am), your primary responsibilities include:• Solving problems and providing timely assistance to residents and prospects with care• Event planning - executing meaningful events and activities that engage residents and foster a sense of community• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community• Generating awareness, interest and excitement via social media• Encouraging happy customers to share the love by writing reviews on social networking sites• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators• Working weekends or evenings depending on the shiftWhat You Bring to Us:• 2+ years' experience in a hospitality, retail, travel or hotel environment• Outstanding communication skills, both written and verbal• A sharp professional appearance• Competent with various software, apps and computer programs• An eye for detail and a knack for anticipating a customer's needs• A customer-focused mentality• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)