General Manager - job 1 of 2

As a General Manager at Bozzuto, you will be responsible for leading your team to achieve sales and marketing goals, managing property finances in accordance with the budget, and enhancing community relationships. Your role involves coaching team members, creating financial reports, and ensuring outstanding customer satisfaction.

To become a General Manager at Bozzuto, you should have a four-year college degree or equivalent experience, along with at least five years in property management, hospitality, or retail. Strong financial management skills, proficiency in industry software like YARDI, and outstanding communication abilities are also vital.

Bozzuto understands the importance of professional development for a General Manager. We provide opportunities for training, tuition reimbursement, and encouraging a culture of knowledge sharing that promotes team collaboration and personal growth.

At Bozzuto, you’ll find an inclusive and supportive work environment that values community and teamwork. We promote a culture where every team member is encouraged to excel and contribute, fostering a motivating space to achieve both personal and professional goals.

The salary range for a General Manager at Bozzuto is between $90,000 and $110,000 USD. Additionally, this role is eligible for bonus opportunities and a comprehensive benefits package, which includes health and wellness benefits, paid leave, and retirement planning.

When asked about your leadership style, highlight how you lead by example, focusing on building a motivating atmosphere, and empowering team members to excel. Discuss specific actions you take to inspire and support your team.

Highlight your conflict-resolution skills by showcasing your ability to address issues directly and compassionately. Explain the steps you take to ensure open communication and a collaborative approach to resolving disputes.

Discuss innovative marketing strategies and community engagement initiatives you’ve implemented in the past. Mention how you analyze market trends and feedback to attract prospective residents.

Share your method for prioritization by describing how you assess tasks based on urgency and impact. State the tools or techniques you employ to manage your time and ensure team objectives are met.

Emphasize the importance of communication and transparency in your approach. Discuss how you regularly engage with residents and owners, seeking feedback and fostering a sense of community.

Talk about your experience with key financial metrics such as occupancy rates, revenue per available unit (RevPAR), and operating expenses. Describe how you leverage these metrics to inform decision-making.

Be ready to share a specific example, detailing the context, your actions, and the results. Focus on the strategic initiatives you implemented and how you motivated your team to surpass targets.

Discuss the significance of community feedback in shaping your management decisions. Explain how you gather and analyze feedback to drive improvements and enhance resident satisfaction.

Share your methods for assessing and maintaining customer satisfaction levels. Talk about continuous improvement practices and how you train your team to prioritize exceptional service experiences.

Discuss your approach to performance reviews, highlighting regular feedback, goal-setting, and developmental coaching. Emphasize your commitment to fostering team growth and creating opportunities for skill enhancement.