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Partner Operations Manager

Why join us

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises — including DoorDash, Flexport, and Compass — use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Strategic Partnerships at Brex

Following the announcement of Brex Embedded, the strategic partnerships team is responsible for a sizable revenue contribution to Brex in 2025 & beyond. Partners such as Navan, Coupa, Sabre, and others see embedding Brex’ core financial services capabilities as a customer differentiator within their first party solutions. In order to scale this line of business, Brex is investing in more resources to support growth, streamline our operations, and refine our ongoing strategy.  

About Revenue & Partner Operations at Brex

The GTM team is the driving force behind revenue for Brex and every member of our team directly affects our top line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

Brex is looking for an individual to join the Revenue Operations Team, specifically with the focus on scaling our strategic partner selling motions. You will be responsible for helping the partner managers and revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to create net-new lead flow processes & pipeline reporting is critical as you will work closely with business partners, enablement, finance, systems, data, and GTM reps to drive measurable revenue impact.

Where you’ll work

This role will be based in our New York City office. You must be willing to work in office at least 2 days per week on Wednesday and Thursday. Employees will be able to work remotely for up to 4 weeks per year.

Responsibilities

  • Define and manage partner processes, ensuring efficiency and effectiveness (including optimizing our partner portal)
  • Develop, implement, and streamline lead-flow procedures. From lead forms → SFDC opportunity creation → dashboards, you will design end-to-end processes that produce the insights needed for business partners
  • Proactively identify opportunities to provide additional reporting or analytical clarity to better understand business performance
  • Planning and quota setting - You will partner with Revenue Operations to co-design incentive structures, specifically for sales overlay models, on a quarterly and annual basis
  • Own forecasting and reporting for internal pipeline meetings to track progress towards goals and highlight key areas for improvement
  • Partner with Enablement to lead internal and external trainings, educating supporting teams on the launch of new partners
  • Support data requests for deal deep dives or compensation tracking

Requirements

  • 3+ years of experience in partner operations, revenue operations, sales operations, business operations, or similar; preferably at a VC-Backed Fintech or SaaS company
  • Strong problem solving skills and collaborative approach to solutioning
  • Excellent written and verbal communication, especially with complex process scripting
  • High familiarity with CRM data models (Salesforce)
  • Hands on dashboard creation experience, specifically in tools like Looker, Hex, etc
  • Analytical mindset and desire for high data precision and accuracy
  • Self-motivated and able to run with projects autonomously with minimal oversight
  • Advanced spreadsheet and modeling skills
  • Moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus)
  • Strong attention to detail including in documentation

Bonus Points

  • Experience managing and optimizing complex partner portals
  • Experience in embedded finance, fintech ecosystem partnerships, or experience scaling BD/Sales processes at high growth companies
  • Experience with sales compensation design and tracking
  • Knowledge of revenue recognition principles and finance systems
  • Track record of successfully managing and growing partner ecosystems

Compensation

The salary range for this role is $114,808 to $143,510 USD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Please be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.

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Average salary estimate

$129159 / YEARLY (est.)
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$114808K
$143510K

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What You Should Know About Partner Operations Manager, Brex

At Brex, being a Partner Operations Manager means stepping into a vibrant role where your analytical skills and strategic mindset will make a real difference! Based in New York City, you'll join our dynamic Revenue Operations Team, which plays a pivotal role in boosting our bottom line. Brex, known as an AI-powered spend platform, is at the forefront of helping companies manage their finances more effectively. You’ll work closely with partner managers and revenue teams to drive growth by creating processes that enhance lead flow and streamline operations. Your day-to-day responsibilities will involve optimizing partner processes and managing systems updates to support the strategic partnerships we have with industry leaders like Coupa and Sabre. Collaboration is key in this role, as you’ll engage with teams across the board, from finance to enablement, ensuring everyone is aligned in our goal to boost revenue. With your knack for problem-solving, you’ll be tasked with forecasting and reporting, while also driving internal training sessions to enhance understanding of new partnerships. Plus, you’ll enjoy the flexibility of working remotely for part of the year while being a crucial part of a fast-paced, innovative culture at Brex. So, if you’re ready to take on an engaging challenge and work with some of the best talents in the fintech world, apply to join Brex as a Partner Operations Manager today!

Frequently Asked Questions (FAQs) for Partner Operations Manager Role at Brex
What are the key responsibilities of a Partner Operations Manager at Brex?

As a Partner Operations Manager at Brex, you'll be directly involved in defining and managing partner processes to enhance efficiency. This includes streamlining lead-flow procedures, developing insights through reporting, and supporting internal training on new partners. With a focus on analytics, you'll help drive revenue growth and improve organizational performance.

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What qualifications do I need to apply for the Partner Operations Manager position at Brex?

To be considered for the Partner Operations Manager role at Brex, candidates should have a minimum of 3 years of experience in partner, revenue, or sales operations. Familiarity with CRM systems like Salesforce, strong analytical skills, and advanced spreadsheet capabilities are essential. Experience in the fintech sector is a plus, along with knowledge of revenue recognition principles.

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What growth opportunities are available for Partner Operations Managers at Brex?

At Brex, a Partner Operations Manager has ample opportunities for professional growth through projects that challenge the status quo. You'll have access to mentor support, professional development programs, and the chance to take on significant responsibilities tied to revenue generation, ensuring your career trajectory remains on an upward path.

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How does collaboration work within the Revenue Operations Team at Brex?

Collaboration is a cornerstone of the Revenue Operations Team at Brex. As a Partner Operations Manager, you'll work cross-functionally with various teams, including finance, data, and enablement. This cooperative approach ensures everyone is aligned on strategic initiatives, supporting both individual and team successes.

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What tools and technologies will I use as a Partner Operations Manager at Brex?

In your role as a Partner Operations Manager at Brex, you'll utilize tools like Salesforce for CRM management and data visualization platforms such as Looker and Hex. Your analytical skills, including basic SQL knowledge, will enhance your ability to create dashboards and reports crucial for tracking pipeline and performance insights.

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Common Interview Questions for Partner Operations Manager
Can you describe your experience with managing partner processes in a previous role?

When answering this question, focus on specific examples of how you've streamlined processes, enhanced efficiency, and managed partner relationships. Highlight your analytical skills and any metrics that demonstrate your impact on revenue or operational improvements.

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How do you approach problem-solving in a complex operational environment?

Share a structured approach to problem-solving, emphasizing critical thinking skills. Discuss a specific challenge you faced, the steps you took to analyze the situation, and the ultimately positive outcome, showcasing your analytical mindset.

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What strategies do you use to ensure effective collaboration across different teams?

Emphasize the importance of communication and relationship-building. You might describe methods such as regular updates, aligning goals, and actively seeking feedback to ensure all teams are on the same page and working harmoniously toward common objectives.

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How do you prioritize your tasks and projects when managing multiple responsibilities?

Explain your method for prioritization, such as using a matrix to determine urgency and importance. You can also discuss how you adapt priorities based on stakeholder needs or shifting company objectives, demonstrating your flexibility and focus on impact.

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What experience do you have with CRM systems, particularly Salesforce?

Share your hands-on experience with Salesforce, focusing on specific functionalities you utilized, such as opportunity creation and reporting. Provide an example of how utilizing Salesforce led to improved efficiency or insight during your past roles.

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Can you give an example of how you've improved a process in your previous job?

When discussing process improvements, detail the issue you identified, the steps you took to analyze the current process, and the solutions you implemented. Provide measurable outcomes to demonstrate the effectiveness of your interventions.

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What is your understanding of incentive structures in sales operations?

Reflect on the importance of incentives for driving performance. Discuss your understanding of various compensation models and how you have designed or adapted incentive structures to align with achieving sales targets and improving motivators for sales teams.

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How do you conduct data analysis to support business decisions?

Discuss your processes for data analysis, including collecting data, using visualization tools to interpret trends, and presenting findings to stakeholders. Sharing a specific success story where your analysis influenced decision-making can enhance your answer.

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What are the most important metrics to track in partner operations?

Identify key performance indicators (KPIs) that are relevant to partner operations, such as lead conversion rates, revenue impact per partner, and process efficiency metrics. Justify why these metrics are valuable for measuring success and optimizing operations.

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How would you define success in the Partner Operations Manager role?

Define success in terms of achieving revenue targets through effective partner management, improved operational efficiency, and enhanced collaboration within teams. Emphasize the importance of data-driven decision-making and maintaining strong partner relationships.

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Brex is an American fintech company and spend platform. Its core products include business credit cards and expense-management software to technology companies.

71 jobs
MATCH
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BADGES
Badge Diversity ChampionBadge Flexible CultureBadge Future MakerBadge Innovator
CULTURE VALUES
Customer-Centric
Growth & Learning
Collaboration over Competition
Inclusive & Diverse
Rapid Growth
BENEFITS & PERKS
Dental Insurance
Vision Insurance
401K Matching
Maternity Leave
Paternity Leave
Flex-Friendly
Medical Insurance
Equity
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 12, 2025

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