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Manager, Workday System

Who We Are:


At Brooks, we believe movement is the key to feeling more alive. That’s why we’re driven to create gear and experiences that take people to the place that makes them feel more alive — whether it’s a headspace, a feeling, or a finish line.

 

Everyone who works at Brooks is propelled by a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.

 

Our brand values help bond us together and drive our success:

 

·       Runner First  

We act in the best interest of the runner

 

·       Word is Bond 

We do what we say we’ll do

 

·       Champion Heart  

We give our all in everything we do  

 

·       There is no “I” in Run

We stay generous with our humanity

 

·       Keep Moving

We find ways to move every day, because joy is kinetic!

 

We welcome everyone from every walk of life looking to inspire others through the power of movement — because we’re all moving towards something. Let’s run there.   


Your Job:


As the system manager for Workday, you are responsible for managing the Workday solution globally for Brooks Running. You will own the Workday application roadmap, including evaluating and providing recommendations for new features and functionality, delivering on the needs for the HR team and broader business, and managing the relationships with chosen implementation partners and support vendors. You will lead the Workday team and guide their work with a focus on HCM service delivery, system & data integrity, reporting/analytics, business processes, and security. This role requires partnership and collaboration with the global HR team, Payroll, IT and other relevant teams across Brooks to deliver an exceptional experience in Workday. The successful leader will strike the right balance between guiding the team to successfully support the system while also jumping in directly on production support and program design.


You will lead, manage, and coach the Workday team both through direct reports and indirect teammates on the HR team globally.


Responsibilities:
  • Own the Workday system for Brooks Running by driving and ensuring accurate and effective system administration, future feature planning and adoption, and roadmap execution.
  • Ensure daily system operability and optimization and manage the effects of planned system enhancements on current business processes both within in the system and for the HR team. 
  • Drive annual processes in the system such as merit, quarterly performance reviews, talent assessment, and benefit open enrollment by partnering with the process owner. Work closely with HR Talent, HR Operations, and all managers and employees to ensure the success of Brooks’ processes.
  • Establish robust reporting including dashboards, delivered analytics, and requested reports. Deliver on quarterly, annual, and ad hoc reporting requirements.
  • Innovate and deliver diversity reporting metrics that support and offer visibility into progress towards the company’s diversity goals.
  • Lead a team of Workday resources, setting clear expectations and guiding their work in Workday to meet the needs of the business and supporting their growth and understanding of Workday.
  • Manage (including goal setting, performance review, hiring decisions, team culture, etc.) and support the career development of direct reports to ensure job satisfaction, retention, and to identify and develop bench strength.
  • Through a strong understanding of both HR workflows and Workday capabilities, lead the Workday team in translating HR processes and programs into system enabled functionality to optimize system capabilities and scale with business needs. 
  • Facilitate regular HR meetings to discuss system enhancements and necessary business process adjustments.
  • Manage system upgrades, fixes and enhancements and ensure change control processes are followed for approvals, planning, testing, documentation, and implementation.
  • Manage all applicable vendor relationships providing support services including system changes, statements of work, and Service Level Agreements to ensure performance and deliverables adhere to contract terms.
  • Lead the business initiative process for garnering resources necessary to evolve Workday.
  • Collaborate with system users to understand dependencies, change control, implementation planning, etc.
  • Develop and maintain documentation including user guides, business process and security documentation, system and data interfaces, and controls for each assigned application.
  • Create and present end-user training for new systems and implementation of new features for current systems. 
  • Manage and document system access roles and permissions including access provisioning. Meet all compliance requirements and documentation.
  • Work closely with the IT systems team to adopt and promote IT best practices to ensure adequate security and change control over the production environment.
  • Collaborate with IT Security to address disaster recovery and direct annual testing for each assigned application based on business criticality. 
  • Keep current on Workday features and releases; identify opportunities to streamline current processes and determine impacts to current system configuration. 
  • Continuously look for opportunities to leverage Workday into HR processes to increase automation and improve data quality and accessibility.


Qualifications:
  • Bachelor’s degree in information systems, Computer Science, Engineering or relevant major. Additional higher education and/or technical certifications a plus! Relevant experience can be substituted for education.
  • 7+ years of experience implementing, administering, managing and/or supporting HR systems. Specific experience with Workday HCM required.
  • 3+ year management experienced desired
  • Experience in Business Process Management and general business analyst skillset a plus.
  • Highly developed troubleshooting skills; tenacity and hunger for finding the root cause of a problem.
  • Business requirements elicitation skills and experience a plus.
  • Excellent verbal and written communication skills; ability to tailor approach based on audience and message.
  • Experience successfully working in a team-oriented, collaborative environment.
  • Ability to rapidly adapt and respond to changes in environment and priorities.
  • Excellent people skills that inspire and build trust resulting in effective working relationships across the company.
  • Keen attention to detail in planning, organization, and execution of tasks, while still seeing the big picture and understanding how all the pieces fit together and affect one another.
  • An unwavering demonstration of Brooks’ corporate values: Runner First, Word is Bond, Champion Heart, There is no "I" in Run, and Keep Moving.


Compensation: The pay range for this position, based out of the Brooks Seattle HQ, is $121,797 - $182,748 per year. Base pay offered will vary depending on job-related knowledge, skills, and experience.  


Other:

Brooks is proud to offer a robust benefits package to our employees and their families!

Benefits- including medical, dental, vision, life and AD&D insurance, disability insurance, HSA and employer contribution, FSA, family & fertility assistance, 401K Savings Plan and match, employee assistance program, and transportation assistance.

Paid Time Off- Brooks offers generous time off including five weeks of paid time off, eleven paid holidays, paid sick and parental leave.

Bonus-in addition to base pay, Brooks employees may also be offered an annual bonus based on company performance.

Perks- including product discounts, employee recognition, fitness discounts, volunteer and donation benefits.


Location- You will spend at least 3 days per week in our Seattle offices, as we believe our organization flourishes when connections, collaboration, creativity, problem-solving, and celebrations happen in person.


At Brooks, we celebrate diversity & equity. We are committed to creating an inclusive environment, and encourage people of all backgrounds, perspectives, experiences, and skills to apply. Brooks is proud to be an equal employment opportunity employer. All employment decisions are made without regard to race, religion, creed, color, national origin, age, sex, gender, gender identity or expression, two-spirit identity, sexual orientation, genetic information, the presence of a physical, mental, or sensory disability, marital status, pregnancy (including childbirth and related conditions), caste, citizenship or immigration status, honorably discharged veteran or military status, actual or perceived victims of domestic violence, harassment, sexual assault or stalking, HIV or Hepatitis C infection, political ideology, use of a trained service animal by a person with a disability, or on any other basis protected by federal, state, or local law, or any other non-merit based factors.

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Average salary estimate

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$121797K
$182748K

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What You Should Know About Manager, Workday System, Brooks Running

At Brooks Running, we're all about movement, and we're searching for a passionate Manager of the Workday System to join our team in Seattle, WA. In this dynamic role, you will be the champion of our Workday application, ensuring it meets the needs of our HR team and the wider business. You'll be responsible for driving the global Workday solution, crafting a roadmap for future enhancements and working closely with our implementation partners to optimize performance. As the leader of the Workday team, you'll foster a collaborative environment while guiding them in HCM service delivery, system integrity, and innovative solutions that align with our company's values. Your ability to cultivate relationships across the global HR team, IT, and other departments will be key to providing an exceptional Workday experience. Whether you're diving into product support, strategizing future capabilities, or facilitating training sessions, your diverse skillset will shine as you manage everything from annual HR processes to vendor relations. We're looking for a strong communicator with a knack for problem-solving and a passion for facilitating continuous improvement. If you're ready to move forward with a company that celebrates diversity and the joy of movement, apply to be our next Manager of the Workday System at Brooks Running!

Frequently Asked Questions (FAQs) for Manager, Workday System Role at Brooks Running
What responsibilities does the Manager of Workday System have at Brooks Running?

The Manager of Workday System at Brooks Running is responsible for overseeing the global Workday solution, which includes managing system administration, driving feature planning, and coordinating relationships with implementation partners. This role ensures daily system operability, leads annual operational processes, and develops robust reporting to support HR functions.

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What qualifications are needed to be the Manager of Workday System at Brooks?

To be the Manager of Workday System at Brooks Running, candidates should possess a Bachelor’s degree in information systems, Computer Science, Engineering, or a related field, along with over seven years of experience in managing HR systems, particularly Workday HCM. Management experience and strong troubleshooting skills are also essential.

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How does the Manager of Workday System contribute to team success at Brooks?

The Manager of Workday System plays a crucial role in team success at Brooks by leading, managing, and coaching the Workday team. They provide clear direction and support career development while ensuring that the team's work meets the needs of the business and maximizes the use of Workday functionality.

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What is the workplace culture like for the Manager of Workday System at Brooks?

The workplace culture for the Manager of Workday System at Brooks Running is collaborative and vibrant, emphasizing innovation and inclusivity. Employees are encouraged to foster creativity, maintain strong relationships, and embody the company’s core values which focus on teamwork and the joy of movement.

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What benefits does Brooks Running offer to the Manager of Workday System?

Brooks Running offers a comprehensive benefits package that includes medical, dental, vision, life insurance, generous paid time off, an annual performance bonus, and many perks like product discounts. This ensures that employees, including the Manager of Workday System, have the support they need to thrive both in the workplace and beyond.

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Common Interview Questions for Manager, Workday System
Can you describe your experience with managing Workday?

When answering this question, highlight specific projects where you managed Workday, focusing on your approach to system administration, feature enhancements, and collaboration with HR teams. Use quantifiable results to demonstrate your impact.

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How do you ensure data integrity within Workday?

To answer this, discuss best practices you use to maintain data integrity, such as regular audits, user training, and establishing clear workflows. Emphasize your proactive attitude in identifying and resolving data discrepancies.

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Describe a time you led a team through a system upgrade.

Share a specific example detailing your leadership during the upgrade process, the steps taken to ensure smooth implementation, and how you communicated changes to the team. Highlight any tools or methodologies used to facilitate the transition.

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How do you prioritize tasks when managing multiple projects within Workday?

When asked this, explain your approach to prioritization, using frameworks like the Eisenhower Matrix or project management tools. Discuss how you assess urgency versus importance to balance short-term demands with long-term objectives.

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What strategies do you use to foster collaboration among teams?

Explain the techniques you employ to encourage collaboration, such as regular meetings, shared goals, and leveraging team-building exercises. Share examples of how these strategies have successfully fostered teamwork in previous roles.

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How do you keep up with the latest Workday features and updates?

Discuss your commitment to professional development, such as attending Workday conferences, engaging with online communities, and following industry news. Stress how this knowledge allows you to leverage the latest features for the benefit of the team.

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What would you do if you encountered a significant issue during a system rollout?

Address this question by outlining your approach to problem-solving under pressure. Describe how you would assess the situation, engage stakeholders, and develop a communication plan to keep all parties informed of progress.

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How do you measure the success of HR processes configured in Workday?

Here, you should discuss specific metrics you track, such as user satisfaction, efficiency improvements, and adherence to HR compliance, emphasizing your analytical skills and the importance of aligning outcomes with business objectives.

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What role do you think diversity plays in HR processes?

Provide insights on the importance of diversity and inclusivity in HR processes. Discuss how you can leverage Workday to support diversity initiatives and how fostering an inclusive culture benefits the overall organization.

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How would you handle a conflict between team members regarding Workday processes?

Talk about your conflict resolution skills, emphasizing active listening, finding common ground, and facilitating open discussions. Share how resolving conflicts constructively enhances team dynamics and productivity.

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Brooks Running Company sells its performance footwear, apparel, sports bras and accessories in more than 50 countries worldwide. Brooks’ purpose is to inspire everyone to run and be active by creating innovative gear designed to keep runners runni...

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DATE POSTED
April 22, 2025

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