Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience – where every interaction becomes an opportunity, and every insight drives meaningful change.
Introducing Calabrio – The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights. Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks business insights using conversational intelligence.
We are in search of a dynamic product manager with experience in Business Intelligence tools. As a Product Manager, you will play a pivotal role in shaping the future of Calabrio's Business Intelligence solutions. You will be responsible for defining the product vision, managing the product backlog, and collaborating with cross-functional teams to deliver innovative BI solutions that drive business value. The ideal candidate has proven expertise in AI-powered conversational intelligence solutions, and a deep understanding of the CX technology and competitive landscape. Proven familiarity with AI concepts, data reporting and analytics is crucial.
What you’ll be doing (Key Responsibilities)
Success Criteria:
You've learned about what you'll be doing, here are some of the benefits you'll be getting when you join Calabrio:
Calabrio People are: Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most…workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer. Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements). As an Innovator with Purpose, you’ll feel motivated and genuinely excited to come to work!
Calabrio celebrates and fosters a culture that thrives on diversity. We are an Equal Opportunity Employer that prohibits discrimination and harassment of any kind. We provide employees with a work environment free of discrimination and harassment. All employment decisions at Calabrio are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, parental status, or any other status protected by the laws or regulations in the locations where we operate. We celebrate the >40 nationalities of team members that contribute to our success.
We recognize diversity comes in many forms, to foster an inclusive hiring experience any applicants who qualify under the Americans with Disabilities Act, as amended, or applicable state law, who are unable to comply with Calabrio’s application process due to their disability may be eligible for a reasonable accommodation. Request for accommodation in the application process can be made by emailing recruiting3@calabrio.com. An applicant requesting accommodation may be required to provide support for the requested accommodation. Calabrio will only share information concerning an applicant’s requested accommodation with those individuals who have a specific need to know such information.
Ready for Exponential Career Opportunities? Apply now
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Are you a passionate innovator looking to drive change in the customer experience landscape? Join us as a Product Manager - Insights at Calabrio and become part of a forward-thinking team dedicated to reshaping how organizations interact with customers. At Calabrio, we take pride in revolutionizing customer experience intelligence, empowering businesses through our advanced cloud platform and AI-driven analytics tools. As the Product Manager, you will be at the heart of our Business Intelligence solutions, where your expertise will help define the product vision and manage the product backlog. Collaborating with cross-functional teams, you'll be responsible for translating our strategic goals into actionable requirements that enhance our offerings in this dynamic market. With a solid understanding of AI concepts, data analytics, and the competitive landscape, you’ll drive innovation and help clients unlock valuable insights from their data. If you have experience with BI tools like Power BI or Tableau, and are excited about utilizing AI to enhance customer experiences, this is your chance to make a meaningful impact in your career. Join us at Calabrio, and let’s work together to elevate every customer interaction.
Calabrio has joined forces with some of the best minds and most progressive concepts on enriching human interactions through our customer experience intelligence platform. For you, that means working on high-performing innovative teams that combin...
36 jobsSubscribe to Rise newsletter