Cloud Engineering Manager

The Cloud Engineering Manager at Canonical is primarily responsible for managing the BootStack engineering team, focusing on optimizing the quality and speed of both development and operations. This includes overseeing the deployment of managed services, ensuring that service level agreements are met globally, and collaborating closely with stakeholders and customers.

Candidates for the Cloud Engineering Manager role at Canonical should have at least a Bachelor's degree or equivalent in a technology-related field. Additionally, a proven track record in software delivery and operations management—particularly with technologies like Python, Go, Java, or OpenStack—is essential. Experience in Linux system administration and strong communication skills are also highly valued.

As a Cloud Engineering Manager at Canonical, you will manage a growing team of engineers, focusing on their development and well-being. You will implement disciplined engineering processes, identify team health indicators, and ensure that the team stays focused on priorities, milestones, and deliverables while fostering a collaborative working environment.

Canonical offers a range of benefits for Cloud Engineering Managers, including competitive compensation, performance-driven bonuses, an annual personal learning budget, recognition rewards, and flexible working conditions, with opportunities for travel to team events and meetings, along with a strong focus on personal well-being.

The work environment for the Cloud Engineering Manager at Canonical is fully remote, encouraging a distributed work culture. You will have the chance to collaborate with colleagues from diverse backgrounds across the globe while periodically attending in-person team sprints in exciting locations to foster collaboration and team alignment.

In managing distributed teams, I prioritize clear communication and regular check-ins, ensuring all team members are aligned with our goals. I leverage collaborative tools to maintain transparency, foster trust, and create a culture of accountability while making sure that everyone feels included despite geographical distances.

To ensure quality in software delivery, I would implement rigorous testing methodologies, promote code review practices, and utilize automation wherever possible. I believe in fostering a culture of feedback and continuous improvement, where team members are encouraged to learn from failures and successes alike.

I stay updated by actively engaging with the tech community, participating in webinars, following influential blogs, and contributing to open-source projects. Networking with other professionals and attending industry events also helps broaden my perspective on emerging trends and new technologies.

In a past role, I faced a situation where team morale was low due to tight deadlines. I organized a team meeting to openly discuss concerns, reassess workloads, and prioritize tasks. By addressing the team's needs and fostering a supportive environment, we not only improved morale but also refined our processes, leading to successful project delivery.

I have several years of experience working with OpenStack, closely following its evolution and application in enterprise environments. My background includes implementing and managing cloud topologies, which has enriched my understanding of cloud functionalities and their operational impacts.

To meet SLAs, I regularly assess team performance against established KPIs, ensuring that quality is never compromised for speed. I emphasize proactive communication with clients and hold regular reviews to track progress, keeping all team members informed and aligned with our commitments.

I have extensive experience with agile methodologies, advocating for frameworks that prioritize flexibility and responsiveness. I frequently conduct sprint planning, daily stand-ups, and retrospectives to ensure that the team remains adaptive to change and continuously improves processes based on feedback.

Customer collaboration is key to my management style. I believe it enriches the development process, allowing us to align our efforts with customer needs. I ensure regular touchpoints are established for feedback and prioritize customer-centric solutions to enhance service delivery.

I believe in investing in both personal and team development through continuous learning opportunities, mentorship, and skill-sharing sessions. Encouraging team members to pursue their interests, attend workshops, and use their learning budget enhances not only their skills but also overall team innovation.

A successful Cloud Engineering Manager should possess strong technical aptitude, excellent communication skills, and a collaborative mindset. Additionally, adaptability, emotional intelligence, and a keen understanding of both customer needs and team dynamics are vital for success in this role.