(Senior) Consultant* - Payments - job 1 of 2

As a (Senior) Consultant* - Payments at Capco, your responsibilities will include managing consulting projects in the payments domain, performing business analysis, crafting technical specifications, conducting testing, and supporting the implementation phase. You'll learn to work at the intersection of traditional and modern system architectures, all while engaging directly with clients to ensure a high level of satisfaction and quality.

To qualify for the (Senior) Consultant* - Payments position at Capco, candidates should hold a university degree and have relevant practical experience in consulting projects related to financial services. It's crucial that you have a solid understanding of payments, including terms such as PSD2, Cash Management, and Instant Payments. Fluency in both German and English is also necessary.

Capco offers a comprehensive benefits package for its (Senior) Consultant* - Payments, including flexible working models, a robust onboarding process, personal coaching, bike leasing programs, health checks, mental health courses, and many more perks. The company culture promotes autonomy, flattens hierarchies, and provides numerous company events, after-work gatherings, and continuous professional development opportunities.

Capco is committed to the professional growth of its employees, especially for the (Senior) Consultant* - Payments role. This commitment is reflected in their continuous feedback and various training opportunities through both internal programs and platforms like Udemy Business. Employees are encouraged to take initiative and contribute to internal projects that align with their personal and professional development goals.

In the (Senior) Consultant* - Payments role at Capco, you will engage with various challenging consulting projects focused on the payments landscape. This entails not just business analysis and technical specifications but also directing the project as it evolves from a traditional system to modern architectures, thereby providing you ample opportunities to innovate and apply your skills in real-world scenarios.

When answering this question, focus on your practical knowledge and experiences related to payments processing. Discuss specific projects you've worked on, the types of systems you've interfaced with, and how you've contributed to enhancing these systems. Highlight your understanding of concepts like PSD2, Instant Payments, and cash management to demonstrate your relevance for the (Senior) Consultant* - Payments role at Capco.

To effectively answer this question, outline your methodology for conducting business analysis. Discuss your ability to gather requirements from clients, analyze existing systems, and identify areas for improvement. Link this approach to how it benefits the end-user and ties into the objectives of a (Senior) Consultant* - Payments at Capco, emphasizing your analytical skills and client-focused mindset.

In your response, select a project-related challenge, ideally in the payments landscape, and describe it thoroughly. Focus on the steps you took to analyze the situation, the strategies you implemented to resolve the issue, and the eventual outcome. This is a great way to showcase your problem-solving abilities, adaptability, and your potential fit for the (Senior) Consultant* - Payments role at Capco.

When addressing this question, stress the importance of early and continuous communication with clients. Explain how you would set clear expectations, gather feedback throughout the project, and adapt based on client needs. This approach is crucial for a (Senior) Consultant* - Payments, as you need to balance project objectives with client satisfaction.

Your answer should reflect your commitment to ongoing learning and industry engagement. Discuss any relevant publications, podcasts, networking events, or professional groups you follow. Emphasize how your curiosity and proactive approach to staying informed makes you a strong candidate for the (Senior) Consultant* - Payments position at Capco.

In answering this question, mention specific project management and analysis tools you are proficient in, such as Jira, Trello, or Microsoft Project. Explain how you've used these tools to enhance your productivity and the effectiveness of your projects. Tie this to your role as a (Senior) Consultant* - Payments to reinforce your capability.

Reflect on your leadership experiences, preferably in the context of payments-related projects. Discuss how you assigned tasks, motivated your team, and ensured everyone was on track. Focus on your communication style and the techniques you used to foster collaboration, which are crucial qualities for a (Senior) Consultant* - Payments at Capco.

To effectively answer this question, convey your knowledge of the PSD2 framework and its role in promoting competition and innovation in payment systems. Discuss how PSD2 impacts consumer rights and banking relationships, and how this knowledge fits into the responsibilities of a (Senior) Consultant* - Payments at Capco.

When discussing how to handle conflict, explain the importance of open communication, active listening, and seeking to understand all perspectives. Describe your process for addressing conflicts constructively, resulting in a positive team dynamic and project outcome, correlating your approach with the collaborative culture at Capco.

Your answer should reflect your alignment with Capco's values and how they resonate with your professional goals. Mention specific aspects of Capco’s culture, such as their commitment to innovation and diversity, along with your keen interest in payments. This will demonstrate that you've researched the company and articulated a personal connection to the role of (Senior) Consultant* - Payments.