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Director, Clinical Pharmacy Services

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility.
 

Candidates MUST reside in Indiana.

Position Purpose: Oversee the clinical pharmacy services function and develop new quality improvement and revenue enhancement activities

  • Engage with pharmacy leaders and health plan leaders to support clinical program implementation, evaluation and expansion based on trend management and total cost of care savings opportunities (e.g., 1:1 sessions/calls with CFO?CEO/COO/VP Rx etc.)
  • Support and drive interdepartmental partnerships to advance clinical pharmacy strategy through clinical program development and innovation
  • Act as thought leader to Pharmacy Strategy team members and health plan pharmacists
  • Partner with data analytics, medical economics and related teams to build financial and business case for pharmacy initiatives
  • Plan, direct and implement pharmacy related activities
  • Assist with the development and implementation of key contracts and ensure that relevant performance standards are met by vendors
  • Ensure successful implementation of prior authorization and drug utilization review program and plan specific management initiatives
  • Evaluate and recommend to pharmacy related activities and program design
  • Ensure that all disputes, grievances and complaints involving pharmacy program issues are addressed timely
  • Participate in external accreditation initiatives and relevant boards, task forces, committees, meetings and other activities
  • Establish the strategic vision, objectives and policies and procedures for the pharmacy program in support of the corporate strategic vision
  • Support the development of organizational policies and procedures, including pharmacy service quality, pharmacy utilization management and achievement of company goals
  • Performs other duties as assigned
  • Complies with all policies and standards

Education/Experience: Bachelor’s degree or advanced degree (PharmD., M.S) in pharmacy. 7+ years of mail order, retail, hospital, managed care pharmacy experience, or pharmacy residency program experience. Direct Supervisory of pharmacy staff experience.

License/Certification: Current state’s Pharmacist license
 

Pay Range: $145,100.00 - $268,800.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Average salary estimate

$206950 / YEARLY (est.)
min
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$145100K
$268800K

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What You Should Know About Director, Clinical Pharmacy Services, Centene

As the Director of Clinical Pharmacy Services at Centene in Indianapolis, you have the unique opportunity to shape the future of healthcare for our 28 million members. Imagine being the driving force behind innovative pharmacy services that truly make a difference! In this role, you'll oversee the entire clinical pharmacy services function while developing quality improvement and revenue enhancement activities. You'll work closely with pharmacy and health plan leaders, implementing clinical programs that optimize care and reduce costs. Your strategic input will guide critical partnerships across departments, enhancing our clinical pharmacy strategy and driving innovation. Not only will you act as a thought leader within the Pharmacy Strategy team, but you'll also collaborate with analytics and economics professionals to build compelling financial cases for new initiatives. Your leadership will ensure the successful execution of prior authorization programs and the management of pharmacy-related matters, from addressing complaints to participating in accreditation initiatives. With your extensive experience—whether in retail, mail order, hospital, or managed care pharmacy—you’ll play a crucial role in establishing our vision for pharmacy services aligned with Centene’s corporate strategies, fostering a flexible and inclusive work environment. Join us on this fulfilling journey where your expertise can lead to monumental change in patient care delivery!

Frequently Asked Questions (FAQs) for Director, Clinical Pharmacy Services Role at Centene
What are the main responsibilities of the Director of Clinical Pharmacy Services at Centene?

The Director of Clinical Pharmacy Services at Centene is responsible for overseeing all pharmacy activities, developing quality improvement initiatives, and driving revenue enhancement. This role engages closely with pharmacy and health plan leaders, coordinates clinical program implementations, and supports strategic partnerships across departments to advance clinical pharmacy strategies.

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What qualifications do I need to become a Director of Clinical Pharmacy Services at Centene?

To qualify for the Director of Clinical Pharmacy Services position at Centene, candidates must possess a Bachelor’s degree or an advanced degree such as a PharmD or M.S. Additionally, 7+ years of experience in mail order, retail, hospital, managed care pharmacy, or pharmacy residency is essential, along with direct supervisory experience over pharmacy staff and a current state pharmacist license.

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How does Centene support professional development for the Director of Clinical Pharmacy Services?

Centene is committed to the professional growth of its employees, including the Director of Clinical Pharmacy Services. Benefits include tuition reimbursement, opportunities for leadership training, and participation in external accreditation initiatives, ensuring that you stay at the forefront of the pharmacy field while advancing your career.

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What measures does Centene take to ensure quality in pharmacy services?

At Centene, the Director of Clinical Pharmacy Services will implement strict performance standards for pharmacy activities, participate in continuous quality improvement initiatives, and address all pharmacy program complaints and grievances promptly. This holistic approach guarantees high-quality care for our members and aligns with organizational goals.

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What is the salary range for the Director of Clinical Pharmacy Services position at Centene?

The salary range for the Director of Clinical Pharmacy Services at Centene is competitive, ranging from $145,100 to $268,800 per year. Total compensation may also include additional forms of incentives, and actual pay will be adjusted based on an individual's skills, experience, education, and other relevant factors.

Join Rise to see the full answer
Common Interview Questions for Director, Clinical Pharmacy Services
Can you describe your experience with clinical pharmacy programs?

When preparing to answer this question, focus on specific examples of clinical pharmacy programs you have overseen or implemented. Highlight achievements, complexities you navigated, and how your efforts improved patient outcomes or efficiency in pharmacy services.

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How do you manage interdepartmental communication for clinical program implementation?

Explain your strategies for fostering communication between departments. Mention tools or processes that you've used in the past to ensure collaboration and timely updates, and how those efforts enhanced clinical program implementations.

Join Rise to see the full answer
What methods do you use to evaluate pharmacy services and measure success?

Discuss any specific metrics you have used to evaluate pharmacy services, such as medication adherence rates or cost-savings measures. Emphasize your analytical skills and how data-driven decisions have positively impacted pharmacy services.

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How would you address a grievance regarding a pharmacy program?

Describe your approach to conflict resolution and maintaining open lines of communication. Talk about how you would gather information, address concerns promptly, and ensure that all parties are informed of the resolutions through a structured process.

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How do you foster a culture of innovation within your pharmacy team?

Elaborate on your leadership style and how it encourages team members to share ideas. Provide examples of how you've implemented innovative solutions in the past and the impact they had on the pharmacy services.

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What challenges have you faced in managing clinical pharmacy services?

Identify specific challenges you've encountered in your career, such as regulatory changes or aligning pharmacy goals with healthcare trends. Discuss how you addressed these challenges and the lessons learned.

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How do you ensure compliance with pharmacy regulations and standards?

Stress the importance of up-to-date knowledge regarding pharmacy laws and regulations. Discuss how you stay informed through continual education, training, and collaboration with compliance officers to ensure your team adheres to all necessary standards.

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What role does data analytics play in your approach to pharmacy management?

Discuss how you've used data analytics to inform decisions in previous roles. Highlight specific examples where data-driven insights led to improvements in operations or patient care and how you can apply this to the Director of Clinical Pharmacy Services role.

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Describe your strategy for partnership with data analytics and medical economics teams?

Emphasize the importance of collaboration in driving pharmacy strategy. Discuss past experiences working with analytics teams to develop financial business cases and how those collaborations led to improved clinical outcomes or cost savings.

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Why do you want to work as the Director of Clinical Pharmacy Services at Centene?

Articulate your excitement for the role by connecting your personal career goals with Centene's mission and values. Talk about the innovative environment at Centene and how your expertise aligns with the organization's goals for improving health services.

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Full-time, hybrid
DATE POSTED
April 12, 2025

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