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Manager of Product Marketing

Cybercrime is rising, reaching record highs in 2023. According to the FBI's IC3 report total losses exceeded $12 billion. With investment fraud and BEC scams at the forefront, the message is clear: the real estate sector remains a lucrative target for cybercriminals. At CertifID, we take this threat seriously and provide a secure platform that verifies the identities of parties involved in transactions, authenticates wire transfer instructions, and detects potential fraud attempts. Our technology is designed to mitigate risks and ensure that every transaction is conducted with confidence and peace of mind.


We know we couldn’t take on this challenge without our incredible team. We have been recognized as one of the Best Startups to Work for in Austin, made the Inc. 5000 list, and won Best Culture by Purpose Jobs in 2023. We are guided by our core values and our vision of a world without wire fraud. We offer a dynamic work environment where you can contribute to meaningful impact and be part of a team dedicated to enhancing security and fighting fraud.


The Manager of Product Marketing at CertifID will play a pivotal role in telling a clear and compelling story to our customers. You'll be responsible for developing and executing marketing initiatives to drive product awareness, adoption, and overall market share. This role focuses on implementing creative marketing initiatives and managing hands-on execution. You will be key in propelling the company into our next phase of growth.


Key Responsibilities


Market Initiatives: 

- Develop and execute comprehensive go-to-market strategies for new and existing products that generate measurable inbound demos and closed deals.

- Develop new offering innovations and lead successful product launches that build cohesive value story out of a collection of product features

- Monitor and report on key performance indicators (KPIs), providing regular analyses and insights into the effectiveness of marketing programs.


Positioning and Messaging: 

- Craft compelling and differentiated product positioning and messaging that resonates with target audiences.

- Support the sales and customer success teams with the tools and knowledge needed to effectively sell and adopt our products.

- Develop high-impact collateral and documentation to educate users about existing and new product features. Additionally, you will be responsible for highlighting value narratives, collecting social proof, promoting offers, and sharing educational content across our customer base.


Collaboration: 

- Work closely with cross-functional teams, including Product Management, Sales, and Marketing, to align strategies and ensure cohesive messaging. 

- Support marketing of technology alliances, inclusive of integration announcements and education, that deliver measurable new business and upsells.

- Ability to train internal Sales and Customer Success teams, as well as partners, ensuring a comprehensive understanding of our products and effective communication of key value propositions.


What we are looking for:

- Proven experience in product marketing, with a strong understanding of the security/fraud domain in the SaaS industry. 

- Ability to connect work to quantitative goals with the ability to interpret data, generate insights, and make data-driven decisions

- A track record of successful product positioning, with the ability to create compelling strategies that set our products apart in the market.

- Strong relationship building, demonstrating a collaborative approach in working with cross-functional teams, including Product Management, Sales, and Customer Success.

- Proven ability to operate effectively and autonomously in situations of ambiguity, with only high level direction

- Exceptional communication and collaboration skills to work effectively across cross-functional teams.

- Gracefully manage multiple, concurrent programs and balance time between critical short-term issues and longer term strategic goals

- Intellectual curiosity to build new skills, and openness to new ideas and failing fast


Benefits: 

- 20 days PTO + 5 Paid Sick Leave + No work on your birthday + 12 Company Paid Holidays

- Company Equity

- Annual Company Summit

- Volunteer Hours

- Wellness Benefit 

- Generous family leave policy

- Health, Dental and Vision Insurance

- 401k with matching

- Life Insurance

- We believe that company culture is the best predictor of success.


Change doesn't happen overnight, and the same goes for us here at CertifID. We PROGRESS collectively and individually as we grow, abiding by our core values. Protect the Customer, Raise the Bar, Operate with Urgency, Grow with Grit, Ride the Wave, Enthusiasm Spreads, Stay Connected, Send It.

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CEO of CertifID
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Tyler Adams
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Average salary estimate

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What You Should Know About Manager of Product Marketing, CertifID

Join CertifID as the Manager of Product Marketing and be at the forefront of our mission to combat cybercrime! Our company is dedicated to securing real estate transactions in an era where cyber threats are rampant. As the Manager of Product Marketing, you'll play a crucial role in shaping our narrative and driving product awareness and adoption. Imagine implementing creative marketing strategies, launching exciting new products, and crafting compelling messages that resonate with our audience. You'll collaborate closely with our amazing teams across Product Management, Sales, and Customer Success to create a unified approach that reflects our commitment to quality and security. In addition, you'll have the opportunity to monitor KPIs to measure the impact of your marketing initiatives, ensuring that we continue to grow in market share and effectiveness. With your proven experience in product marketing within the SaaS domain, you'll utilize your understanding of security and fraud to create positioning that sets our products apart. We believe in fostering a dynamic work environment, where each idea is valued, and each project is an opportunity for meaningful impact. At CertifID, you're not just taking on a job, you're joining a team that is dedicated to crafting a world free from wire fraud. Come help us make a difference while enjoying our great benefits, including generous PTO, company equity, and a fun, proactive culture that you’ll love being part of!

Frequently Asked Questions (FAQs) for Manager of Product Marketing Role at CertifID
What are the primary responsibilities of the Manager of Product Marketing at CertifID?

The Manager of Product Marketing at CertifID is responsible for developing and executing comprehensive go-to-market strategies, overseeing product launches, and crafting effective marketing messages. This role also includes monitoring performance metrics and working collaboratively with cross-functional teams to ensure that market initiatives align with the company’s strategic goals.

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What qualifications are needed for the Manager of Product Marketing position at CertifID?

To qualify for the Manager of Product Marketing role at CertifID, candidates should possess proven experience in product marketing specifically in the SaaS industry, especially within the security and fraud domain. Strong data analysis skills, relationship-building abilities, and exceptional communication skills are also essential for this role.

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How can the Manager of Product Marketing support sales teams at CertifID?

The Manager of Product Marketing will provide the sales team with necessary tools, training, and insights about product features and value propositions. By developing high-impact collateral and fostering strong relationships between teams, the manager ensures that sales representatives can effectively communicate product benefits to clients.

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What kind of work environment can a Manager of Product Marketing expect at CertifID?

At CertifID, the work environment is dynamic and collaborative. As a Manager of Product Marketing, you will be encouraged to contribute to initiatives that have a real impact on the company’s mission. The culture emphasizes core values and collective progress, creating an enjoyable atmosphere for all employees.

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What benefits does CertifID offer to its Manager of Product Marketing?

CertifID provides a robust benefits package including 20 days of PTO, sick leave, company equity, wellness benefits, health insurance options, and more. These offerings are designed to support the well-being and professional growth of its employees, ensuring they thrive both personally and professionally.

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Common Interview Questions for Manager of Product Marketing
How would you develop a go-to-market strategy for a new product at CertifID?

In developing a go-to-market strategy, I would first conduct thorough market research to understand our target audience and competitive landscape. Then, I would outline clear objectives, differentiate our product positioning, and decide on key marketing channels. Engaging with cross-functional teams for insights and feedback would also be key in refining the strategy to ensure alignment across the organization.

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Can you explain your experience with product positioning?

I've successfully positioned products by analyzing customer pain points and aligning them with our key features. This involves crafting narratives that highlight the unique value of the product. At CertifID, I would leverage my understanding of the fraud prevention landscape to ensure our messaging resonates deeply with our audience.

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What metrics would you track to measure the success of a marketing initiative at CertifID?

To measure the success of a marketing initiative, I would track key performance indicators (KPIs) such as conversion rates, customer acquisition costs, inbound demo requests, and overall revenue impact. Analyzing this data allows us to iterate on our strategies and optimize campaigns effectively.

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Describe a time you had to launch a product under tight deadlines.

In a past role, I led a product launch where we only had six weeks to prepare. I coordinated daily stand-up meetings with the team to ensure all tasks were on track and streamlined the approval process for marketing materials. Despite the time constraints, we successfully launched on time, achieving favorable market reception.

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How would you approach collaboration with sales and product teams?

I believe in establishing clear communication channels to foster collaboration. Regular meetings to discuss product features, sales feedback, and marketing needs can ensure alignment. Sharing insights and being open to feedback is vital in creating cohesive strategies that benefit everyone involved.

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What methods would you use to gather customer feedback on product features?

To gather customer feedback, I would implement surveys, conduct user interviews, and leverage analytics from product usage. Engaging customers through focus groups or beta testing also provides invaluable insights that can inform future product iterations and marketing strategies.

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How do you prioritize multiple ongoing marketing projects?

When managing multiple projects, I prioritize based on urgency, impact, and alignment with our strategic goals. I utilize project management tools to track progress and maintain a transparent overview for the team, allowing for strategic reallocation of resources if necessary.

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What role do you think content plays in product marketing?

Content plays a crucial role in product marketing as it communicates our value proposition and educates potential customers. High-quality content helps to build trust and engagement with the audience. I would prioritize developing educational materials and case studies that offer real-life insights into our products.

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How do you plan to stay informed about industry trends related to fraud prevention?

I stay informed about industry trends by regularly reading relevant publications, participating in webinars, and following thought leaders on social media. Additionally, networking with peers at industry events provides insights that can influence our marketing strategies at CertifID.

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What is your experience with creating marketing collateral?

I have extensive experience creating a wide array of marketing collateral, including brochures, whitepapers, and presentations. My approach is to ensure all materials are not only visually appealing but also rich in content that effectively communicates product benefits and aligns with our brand’s voice.

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To stop wire fraud and keep [your] money out of the hands of criminals.

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Full-time, remote
DATE POSTED
December 28, 2024

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