Program Manager

As a Program Manager at Cisco ThousandEyes, you will lead cross-functional go-to-market (GTM) initiatives, ensuring the integration of business operations and customer success. Your responsibilities will include managing risks, overseeing execution roadmaps, and facilitating collaboration among product management, marketing, and sales teams to achieve strategic goals.

To qualify for the Program Manager role at Cisco ThousandEyes, candidates should have at least 8 years of experience in program management or product management, preferably with a focus on go-to-market strategies and cloud-based offerings. Familiarity with networking, security technologies, and proficiency in tools like Jira and Confluence are also advantageous.

The Program Manager at Cisco ThousandEyes plays a crucial role by overseeing the delivery of GTM initiatives, creating feedback loops between business units, customers, and partners. This ensures that products are aligned with market needs, directly impacting customer satisfaction and loyalty.

Skills that are highly valued for the Program Manager role at Cisco ThousandEyes include strategic thinking, clear communication, and the ability to drive collaboration across teams. Additionally, being organized, data-driven, and adaptable to change is essential for navigating the complexities of the role successfully.

The compensation range for a Program Manager at Cisco ThousandEyes in Raleigh typically falls between $107,300 and $141,500 USD, depending on factors such as experience and specific skillsets. Cisco also offers annual bonuses and various benefits, contributing to a competitive overall compensation package.

When answering this question, focus on specific projects where you developed and implemented GTM strategies. Highlight your role in collaboration with different teams, the challenges you faced, and the measurable outcomes of those strategies.

Discuss the tools and methodologies you use to prioritize tasks, such as Agile frameworks or project management software. Explain how you assess deadlines, stakeholder needs, and project impact in your decision-making process.

Describe the analytical tools and techniques you employ, such as KPIs, dashboards, or data analysis tools. Share examples of how you used these methods to adjust strategies and improve project outcomes.

Emphasize your communication skills and diplomatic approach when resolving conflicts. Provide an example where you successfully navigated a disagreement and maintained focus on project goals.

Detail your familiarity with data analysis tools and methodologies used to synthesize information for decision-making. Provide an example of how data-driven insights influenced project direction or stakeholder decisions.

Explain your strategies for fostering open communication, such as regular updates, meetings, and the use of collaboration tools. Share any successful initiatives where your communication strategies improved team cohesion.

Select a specific project with clear challenges. Discuss what those challenges were, the steps you took to overcome them, and how the experience enhanced your capabilities as a Program Manager.

Discuss your flexibility and approach to managing change, such as assessing impacts on timelines and resources. Highlight your experience in communicating changes to stakeholders effectively.

Explain your understanding of change management principles, mentioning specific frameworks or models like ADKAR. Provide examples of how you applied these techniques in your previous roles to guide teams through transitions.

Demonstrate your knowledge of Cisco ThousandEyes' offerings, including Digital Experience Assurance and its applications. Show how this familiarity has prepared you to lead initiatives effectively in your role.