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Senior Relationship Manager MidCorp - Senior Vice President - Hybrid (German Speaker)

Title: Senior Relationship Manager MidCorp - Senior Vice President - Hybrid (German Speaker)

Business: Commercial Bank

Division: Western Europe Digital Hub

Officer Title: SVP

C-Grade: C14

Location: Frankfurt

Legal Entity: 20407 Citibank Europe Plc Germany

Role posed until: 10th April 2025

To drive its global expansion strategy, the Citi Commercial Bank (“CCB”) is deepening its presence in Germany to support internationally-oriented German mid-market ("Mittelstand") companies. CCB’s growth plans are aligned to industries which are strategically important in the German market. We are looking to hire a MidCorp Senior Relationship Manager (Senior Vice President) with experience in the German middle-market. Special attention will also be given to fast growth disruptors that aim to scale-up their cross-border operations.

The successful candidate should have a proven track record in acquiring new clients, originating new business, client coverage skills to deepen relationships, with ability to call at the CEO/CFO level. Strong corporate finance, credit, and transaction execution skills are required. Corporate and Commercial Banking experience is preferred, with good knowledge of Investment Banking products. Prior banking experience in Germany with strong knowledge and connectivity in the local market.

Responsibilities:

  • Develops new relationships and acquires new customers for the bank in Germany
  • Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations
  • Introduces solutions to clients in building and strengthening an effective portfolio
  • Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs
  • Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met
  • Identifies cross-sell opportunities to deepen and increase share of wallet
  • Maximizes client experience by proactive sharing markets updates, trend and intelligence
  • Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate
  • Execution of strategic initiatives launched centrally at all levels
  • Networks with clients to identify avenues for new business opportunities
  • Administrate the credit relationship of the client, coordinating and supervising the entire process, ensuring the proper application of policies and institutional processes
  • Ensures compliance with regulatory requirements and Citi's policies / guidelines at all time
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency


Qualifications:

  • Demonstrable relevant experience (10 years or more)
  • Sound knowledge of banking products and process as well as a track record of providing sound banking and financial advice and solutions to clients
  • Demonstrates advanced credit skills; structures more complex deals, including global transactions
  • Demonstrates an expert level of Early Warning Detection skills
  • Demonstrates expert level credit skills; capable of structuring all credit deals and guiding staff through the credit deal approval process
  • Demonstrates advanced Citi’s credit-process and credit-appetite knowledge
  • Ability to work effectively in team setting
  • Ability to coordinate multi-functional teams to provide an exceptional client experience
  • Excellent interpersonal, communication and influencing skills (e.g. negotiation, consultative skills, leadership)
  • Ability to work under pressure while making sound decisions
  • Highly focused, able to rapidly identify key priorities, clearly communicate the priorities
  • Accountable for significant direct business results or authoritative advice regarding the operations of the business.
  • A proactive approach in looking for ways in strengthening business relationship with clients, delivers a simple, secure and seamless client experience
  • Ability to embrace new technology and understand the role digital plays in the experience we deliver for our clients
  • Able to quickly adapt priorities based on the latest data insights
  • Fluency in English and German required (written and spoken)


Education:

  • Bachelor’s/University degree, Masters degree preferred

This Role is a “Controlled Function” Role as defined by the Central Bank of Ireland Reform Act 2010 and Principal Regulations 2011, and amending Regulations 2014, 2015

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Job Family Group:

Commercial and Business Sales

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Job Family:

Relationship Management

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Time Type:

Full time

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

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What You Should Know About Senior Relationship Manager MidCorp - Senior Vice President - Hybrid (German Speaker), Citi

As a Senior Relationship Manager MidCorp - Senior Vice President (German Speaker) at Citi in Frankfurt, you will play a crucial role in expanding our presence within Germany's internationally-oriented mid-market, or 'Mittelstand' companies. Our Commercial Bank is on the lookout for an experienced professional who has a solid background in relationship management within the German market. Your responsibilities will include developing new client relationships, originating business, and engaging with key decision-makers at the CEO and CFO levels. You will have the opportunity to work closely with product specialists to craft customized banking solutions tailored to our clients' needs, ensuring compliance with all regulatory requirements. Your extensive knowledge in corporate finance and transaction execution, along with a proactive approach to client management, will be essential in driving innovation within our service offerings. You will also be responsible for identifying cross-sell opportunities to enhance our partnerships with clients, sharing market updates, and ensuring an exceptional client experience throughout all interactions. This position offers a dynamic environment where your strategic thinking and client relationship skills can shine, all while working in a hybrid model that promotes a healthy work-life balance. If you are a proactive and client-focused individual with fluency in both German and English and have more than 10 years of relevant experience, we encourage you to apply and join our diverse team at Citi, where every day presents an opportunity to drive growth and innovation in banking.

Frequently Asked Questions (FAQs) for Senior Relationship Manager MidCorp - Senior Vice President - Hybrid (German Speaker) Role at Citi
What responsibilities does a Senior Relationship Manager MidCorp at Citi have?

The Senior Relationship Manager MidCorp at Citi is responsible for developing new client relationships, acquiring customers for the bank, and deepening existing relationships with internationally-oriented German companies. The role includes partnering with product specialists to create tailored financial solutions, ensuring compliance with regulatory requirements, and identifying cross-sell opportunities to maximize client experiences and business outcomes.

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What qualifications are required for the Senior Vice President position at Citi?

To qualify for the Senior Relationship Manager MidCorp position at Citi, candidates should possess at least 10 years of relevant experience, strong knowledge of banking products, advanced credit skills, and the ability to structure complex deals. Candidates should also have excellent communication and negotiation skills, as well as fluency in both German and English. A Bachelor’s or Master’s degree in a relevant field is preferred.

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How does Citi define the role of a Senior Relationship Manager in the Commercial Banking sector?

In the Commercial Banking sector, the Senior Relationship Manager at Citi is expected to proactively manage client relationships, drive new business development, and provide expert guidance on banking and financial solutions tailored to client needs. This role is critical for achieving the bank's strategic growth objectives and ensuring a high level of service delivery.

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What type of experience is preferred for a Senior Relationship Manager at Citi?

Citi prefers candidates with a background in corporate and commercial banking, specifically those who have worked in the German market with a solid understanding of local banking processes and investment banking products. Experience working with mid-market companies, ideally in a relationship management role, is highly regarded.

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What opportunities for innovation exist in the Senior Relationship Manager MidCorp role at Citi?

The Senior Relationship Manager MidCorp role at Citi is designed to foster innovation by collaborating with product specialists to devise customized banking strategies that meet specific client needs. The role also involves sharing market trends and intelligence with clients and driving the adoption of new technologies to enhance service delivery and client experiences.

Join Rise to see the full answer
Common Interview Questions for Senior Relationship Manager MidCorp - Senior Vice President - Hybrid (German Speaker)
Can you describe your experience in managing client relationships in the banking sector?

When answering this question, highlight specific experiences where you developed new relationships or strengthened existing ones, particularly in the context of corporate banking. Provide examples that showcase your ability to handle complex client needs and your approach to building trust and rapport.

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How do you ensure compliance with regulatory requirements when managing client accounts?

Discuss your familiarity with compliance protocols, including Know Your Client (KYC) processes and any relevant banking regulations. Give examples of how you have implemented compliance measures in past roles and the importance of these practices in maintaining client trust.

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What strategies do you use for business development in the mid-market sector?

Focus on your proactive approach to identifying opportunities and creating tailored solutions. Discuss your methods for networking within the industry and how you leverage relationships to uncover potential clients. Emphasize your understanding of the mid-market landscape.

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How do you approach cross-selling banking products to your clients?

Share your strategies for identifying client needs and matching them with appropriate banking products. Provide examples of successful cross-sell initiatives you've led and emphasize the importance of understanding the client's business to effectively recommend solutions.

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Can you give an example of a complex deal you structured and the challenges you faced?

Describe a specific deal where you faced significant challenges. Discuss how you navigated those challenges, coordinated with various teams, and ultimately structured a deal that met the client's needs while aligning with Citibank's policies.

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How do you keep yourself updated with market trends that affect your clients?

Explain your methods for staying informed about market trends, such as subscribing to relevant publications, attending industry conferences, and networking with peers. Highlight how this knowledge allows you to provide valuable insights to your clients.

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What role does technology play in your client relationship management?

Discuss your experience using digital tools for relationship management, such as CRM systems. Talk about how technology improves client interactions and enhances efficiency within your processes, thereby improving overall client satisfaction.

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How do you handle conflicts with clients?

Share your approach to conflict resolution, emphasizing active listening, empathy, and problem-solving. Provide an example where you successfully resolved a conflict and rebuilt the client relationship, showing your commitment to service excellence.

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What are your long-term goals as a Senior Relationship Manager?

Articulate your career aspirations related to the role, such as becoming a top advisor in your field or expanding your client base significantly. Discuss how achieving these goals aligns with Citi's mission and growth strategies.

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Why do you want to work for Citi as a Senior Relationship Manager?

Reflect on Citi's values and its reputation as a leading financial institution. Discuss how you align with its client-first approach, innovative culture, and commitment to diversity and inclusion, and why that resonates with your professional philosophy.

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Citi’s mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capi...

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
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SENIORITY LEVEL REQUIREMENT
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Full-time, hybrid
DATE POSTED
March 26, 2025

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