Certification Analyst

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $60,889.00 - $70,022.00

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community.

The Office of Human Resources (OHR) is a critical component in managing the agency’s most valuable resources, our employees. The Office of Human Resources holds a broad spectrum of responsibilities that contribute directly to ACS’ vision of offering comprehensive, quality services that empower children and families to thrive. ACS’ Office of Human Resources’ primary functions include developing and implementing the agency’s human resources policies and procedures, recruiting, and hiring qualified candidates for open positions, providing onboarding and training to new employees, managing employee performance and compensation, and ensuring compliance with all applicable employment, civil service, and labor laws. In addition to our primary functions, the Office of Human Resources provides a variety of other services to employees, such as career development, employee benefits, and wellness programs. The Office of Human Resources also works in partnership with ACS program areas and divisions to provide initiatives and services that nurture and develop an environment of employee empowerment, advocacy, and involvement in the organization while attracting and cultivating a diverse dynamic workforce.

The Certifications Unit plays a large role in managing the agency’s most valuable resources, our employees. The Certifications Unit holds has a broad spectrum of responsibilities that stems includes assisting ACS Divisions with filling to fill vacancies and assisting candidates to move from Civil Service lists to permanent certification. certified off the Civil Service lists with permanent status. We provide guidance and analysis on qualification requirements in Civil Service titles in contribution towards to drive growth within the agency. Certifications Unit’s primary functions include clarifying and implementing Civil Service policies and procedures and recruiting and hiring qualified candidates from Civil Service lists to fill the agency’s available positions. In addition to our primary functions, the Certifications Unit assists with the transfer of permanent civil service titles, civil service permanent title changes and reinstatements back to permanent Civil Service titles. Certifications Unit maintains liaison with DCAS and other NYC agencies regarding inter-agency transfers, title changes and request for civil service certifications. Certifications Unit commits to meeting the expectations of internal and external customers by listening and responding effectively to customer questions and resolving customer problems to the customer’s satisfaction.



Under the administrative direction of the Supervisor of Certification Unit and with some latitude for independent action and decision making, the Certification Analyst will be responsible for, but not limited to the following duties:

- Utilize Excel to maintain an accurate record of all Civil Service actions received, ensuring all data is current and accessible.
- Update and manage a tracking list of all Office of Management & Budget (OMB) approved vacancies utilized during Civil Service hiring pools, employing Excel for data management.
- Assist with the preparation of Civil Service Hiring pools, including conducting and supervising these events to ensure they adhere to procedural standards.
- Generate and maintain statistical reports on resume submissions and applicant selection process using Excel, providing insights into recruitment effectiveness.
- Evaluate employment applications against Civil Service Title Specifications and Requirements to ensure applicant eligibility.
- Serve as a primary contact between Department of Citywide Administrative Services (DCAS) and other City agencies, coordinating inter-agency title transfers, title changes, and other certifications matters.
- Prepare and submit the outcomes of hiring pools into the PRISE system and NYC Department of Citywide Administrative Services (DCAS).
- Work closely with division liaisons within the agency to ensure that vacancies have the required OMB approval to conduct a Civil Service hiring pool.
- Perform detailed analyses to identify the number of candidates required to fill approved vacancies, supporting strategic hiring decisions.
- Manage and respond promptly and accurately to all correspondence directed to the unit, ensuring effective communication.
- Coordinate with DCAS in the preparation of civil service exams, facilitating smooth and compliant exam processes.
- Access and analyze employee data within NYCAPS, PRISE, and PMS systems to support various HR functions.
- Provide prompt and professional assistance to other City agencies via email, telephone, and in-person meetings, ensuring clear and constructive communication.


Core Competencies:

- Accountability and Professionalism – Demonstrates enthusiasm for and commitment to the position and accepts responsibility for personal actions.
- Customer Service – Commits to meeting the expectations of internal and external customers. Listens and responds effectively to customer questions; resolves customer problems to the customer’s
satisfaction; respects all internal and external customers.
- Collaboration and Teamwork – Supports a positive team environment in which members participate, respect and cooperate with each other to receive desired results.
- Job-Specific Knowledge and Skills – Plans, prioritizes, and organizes work effectively to produce measurable results; keeps current with and effectively applies new work methods, skills and technologies to
complete work at highest possible standards.

ADDITIONAL INFORMATION:

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY:

- Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID # 710805.
- NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED.
- NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.