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Executive Director - job 2 of 5

Job Description

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $110,000.00-$120,000.00.

THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES (NON MGRL).

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.

The Division of Youth and Family Justice (DYFJ) provides a wide range of services and programs for youth at every stage of the juvenile justice process. Our goals are to (a) build stronger and safer communities and advance public safety by preventing juveniles from entering the New York City's juvenile justice system, (b) provide therapeutic treatment and services to youth in our custodial care, and (c) help juveniles access the tools they need to leave the justice system for good. We strive to help families and young people by providing supportive services that are responsive to the needs of individual youth and families.

DYFJ is seeking a candidate to serve as the Close to Home (CTH) Executive Director of Placement and Permanency. This position is an integral member of the leadership team for ACS, one of the country’s premier children’s services agencies dedicated to strengthening NYC’s families and their 1.8 million children. Reporting directly to the Assistant Commissioner, the Executive Director will oversee the Close to Home Placement and Permanency staff that provides overarching case management and support to Close to Home youth both in placement and on aftercare. The Placement and Permanency unit is directly responsible to ensuring that youth’s needs are being addressed in order to improve and reduce recidivism as well as assessing public safety. Directly related to improving health and safety.

The selected candidate will be responsible for performing the following duties, but not limited to:

- Supervise, manage and oversee the Placement and Permanency unit along with case management for youth in Close to Home

- Promote team building and skill development among Placement and Permanency staff

- Identify operational issues and concerns that impact youth across Close to Home through the development of relevant protocols and procedures

- Develop and implement systems that monitor the delivery of services and case management processes

- Ensure that Placement and Permanency staff serves as a resource to provider staff in the planning and service delivery for Close to Home youth

- Ensure families are supported and youth are connected to community supports

- Effectively use data, technology research and evidenced based interventions to inform case management practice and efficiently meets the needs of the program

- Align Placement and Permanency with Close to Home Field Operations and Office of Planning, Policy and Performance (OPPM) and provide overall support for DYFJ Close to Home Leadership

- Work closely with the Assistant Commissioner to set division and program policies and procedures

- Work with provider agencies to ensure services are delivered appropriately and assist to develop corrective action plans for provider agencies whose performance is less than satisfactory

- Monitor compliance with all relevant federal, state and city child welfare guidelines

- Oversee programmatic adherence to established DYFJ/juvenile justice methodologies and standards

- Maintain cooperative relationships with community groups, public and private agencies, and contracted providers

- Conduct visits to Facilities and build alliance with staff and CTH youths in placement

- Conduct Management Meetings and invites other CTH stakeholders to provide updates of programmatic present/future endeavors

- Collaborate and work cohesively with the Incident Review Team and DPPM on Critical Incident Reporting

- Provide on-call coverage at all times and assist with triaging CTH youths' critical incidents (i.e. contacts hospitals and provides updates to stakeholders on youths' medical disposition and progress)

- Collaborate with the Cure Violence team and attend monthly calls with Crisis Management System Provider Contacts to ensure referrals are being made

- Develop memos, policies and procedures for CTH guidelines which are reviewed by the Assistant Commissioner for approval and finalization

- Consistently assesses the effectiveness of the CTH continuum to determine if the work satisfies the given programmatic standards

- Review and critique Release for Proposals (RFP’s) for Foster Care and Preventive Services

- Review cases in CNNX to determine safety and risks are being addressed to ensure that Directors are capturing all incidents/nuances of the case that requires further follow-up for continuity

- Gather and collect data from CNNX and discuss outcomes in bi-weekly meetings

- Ensure that JJIS is up-to-date and reviews Youth Roster Report by comparing to CTH Daily Census/Roster Reports from MCCU

- Manage quality assurance/compliance of all cases and review outcomes with Directors by using best practice approaches

- Pull and monitor data which is developed on a spreadsheet to ensure appropriate service delivery is being implemented.


ADDITIONAL INFORMATION

This job has been reposted. Previous applicants do not need to reapply.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.

TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#688229.

No phone calls, faxes or personal inquiries permitted.

Note: Only candidates under consideration will be contacted.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

Qualifications

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$115000 / YEARLY (est.)
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$120000K

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What You Should Know About Executive Director, City of New York

Are you a dynamic leader looking to make a significant impact in the lives of youth and families in New York City? The Administration for Children's Services (ACS) is on the lookout for an Executive Director of Placement and Permanency to join our passionate team! In this role, you will be at the forefront of shaping services for youth involved in the juvenile justice system through the Close to Home (CTH) initiative. With a salary range of $110,000 to $120,000, you'll be managing a dedicated team that focuses on providing case management and support to youth both in placement and in aftercare. Your responsibilities will include promoting team development, establishing effective monitoring systems for service delivery, and ensuring that the unique needs of youth and their families are met. You'll collaborate closely with the Assistant Commissioner to align our programming with division goals and provide critical oversight of compliance with child welfare guidelines. At ACS, we believe in building safer and stronger communities, and as an Executive Director, you'll play a crucial role in making that vision a reality. If you're ready to take on this rewarding challenge and lead with compassion and purpose, we want to hear from you!

Frequently Asked Questions (FAQs) for Executive Director Role at City of New York
What are the primary responsibilities of the Executive Director at ACS?

As the Executive Director at the Administration for Children's Services (ACS), you will oversee the Placement and Permanency unit, manage case management for youth, promote team development, address operational issues affecting youth, and ensure compliance with child welfare guidelines. Your role is vital in advancing public safety and reducing recidivism for youth in the Close to Home program.

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What qualifications do I need to apply for the Executive Director position at ACS?

To apply for the Executive Director position at the Administration for Children's Services (ACS), candidates must hold a baccalaureate degree from an accredited institution, along with four years of progressively responsible experience in social services, including at least one year at an administrative or managerial level. Equivalent education and experience may also be considered.

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How does the Executive Director support youth and families in the Close to Home initiative at ACS?

The Executive Director at the Administration for Children's Services (ACS) plays a key role in supporting youth and families in the Close to Home initiative by developing and implementing services tailored to their needs, ensuring that staff provide case management support, and maintaining collaborative relationships with community groups and provider agencies.

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What does success look like for the Executive Director of Placement and Permanency at ACS?

Success for the Executive Director of Placement and Permanency at the Administration for Children's Services (ACS) includes effectively reducing recidivism rates, enhancing the quality of services delivered to youth, and fostering a positive team environment among Placement and Permanency staff, all while ensuring compliance with established protocols and engaging with community stakeholders.

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What is the salary range for the Executive Director position at ACS?

The salary range for the Executive Director position at the Administration for Children's Services (ACS) is between $110,000 and $120,000. This competitive salary reflects the significant responsibilities and leadership expected within our organization.

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Common Interview Questions for Executive Director
Can you describe your experience in managing teams in the social services field?

When answering this question, highlight your leadership roles and any relevant achievements in the social services sector. Discuss how you foster a collaborative environment and promote team growth, making sure to illustrate your management style and successes with specific examples.

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How do you handle operational challenges that may affect service delivery?

For this question, emphasize your problem-solving skills by providing concrete examples of challenges you faced in prior roles and how you addressed them. Discuss your approach to identifying issues, developing protocols, and implementing solutions with a focus on teamwork and communication.

Join Rise to see the full answer
What strategies do you utilize to promote compliance with child welfare guidelines?

In your response, discuss your familiarity with child welfare guidelines and regulations. Explain the systems you’ve put in place to ensure compliance, such as regular audits and staff training sessions, highlighting any experiences that demonstrate your proactive approach to compliance.

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Can you give an example of how you successfully developed a program to assist youth?

Prepare to share a specific success story where you developed a program aimed at helping youth, detailing your role in the development process, the strategies used, and the positive outcomes that resulted from your program.

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How do you prioritize the needs of youth and families in program development?

Address this question by discussing your approaches to gathering feedback from youth and families and incorporating their input into program development. Highlight any tools or frameworks you use to ensure their needs shape service delivery.

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What is your experience with data analysis in improving juvenile justice services?

Share your experience with data analysis and how it has informed your decisions in improving services. Provide examples of how you've used data to assess program effectiveness, identify areas for improvement, and track success over time.

Join Rise to see the full answer
How do you maintain strong relationships with community stakeholders?

Discuss your strategies for building and maintaining relationships with community stakeholders, such as regular communication, collaborative initiatives, and networking opportunities. Highlight examples where those relationships led to positive outcomes.

Join Rise to see the full answer
How would you approach team building in the Placement and Permanency unit?

Describe your vision for team building in your unit, focusing on strategies such as team training, regular team meetings, and setting clear goals and expectations. Highlight your belief in fostering an inclusive and supportive team environment.

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What qualifies you to take on the Executive Director position at ACS?

Prepare to highlight your relevant education, experience, and skills that align with the Executive Director role at the Administration for Children's Services (ACS). Discuss your leadership qualities, community-focused perspective, commitment to youth services, and any successes in prior management roles.

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How do you plan to utilize technology in your role as Executive Director at ACS?

In response, discuss your experience with technology in managing social services and how you envision leveraging data and technology to improve case management, service delivery, and overall program effectiveness in your role at ACS.

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DATE POSTED
April 14, 2025

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