Job details

Inspector - 711086

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Job Description

***DCWP is currently hiring for this position either on a provisional basis or through the 55a program.***

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.

Inspector responsibilities include but are not limited to the following:
- Conducting field enforcement, undercover inspections and participating in multi-agency enforcement actions;
- Enforcing laws and regulations relating to weights and measures through testing, sealing, condemning or confiscating weighing and measuring devices (may include petroleum products);
- Inspecting and investigating trade practices to detect and eliminate consumer deception; inspecting and investigating all categories of trades and occupations licensed by Consumer and Worker Protection;
- Lifting weights, walking, using mass transit, and climbing stairs;
- Completing reports on complaints investigated, violations identified and special inspections using tablets, computers, and/or written documents.
- Preparing summonses and testifying at hearings;
- Utilizing computer systems for email correspondences, uploading and saving evidence, and researching in, and attaining assignments from agency web-based system/tablet operating system;
- Communicating clearly and concisely both written and verbally;
- Administrative duties such as copying and scanning;
- Maintaining a professional demeanor with excellent customer service skills; and
- Performing other related work.

INSPECTOR (CONSUMER AND WORKER - 33997

Qualifications

1. A four-year high school diploma or its educational equivalent and four years of full-time, satisfactory experience conducting investigations or inspections for a consumer or worker protection agency; or

2. A baccalaureate degree from an accredited college; or

3. A satisfactory combination of education and/or experience, which is equivalent to "1" above. College education may be substituted for the required experience on the basis of 30 semester credits for each year of required experience. However, all candidates must have a four-year high school diploma or its educational equivalent.

License Requirement:
Possession of a Motor Vehicle Driver License valid in the State of New York at the time of appointment. This license must be maintained for the duration of employment.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$60000 / YEARLY (est.)

min

max

$50000K

$70000K

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What You Should Know About Inspector - 711086, City of New York

Are you ready to step into a crucial role with the NYC Department of Consumer and Worker Protection (DCWP) as an Inspector? This position allows you to make a real impact on the lives of New Yorkers by conducting vital field inspections and enforcing laws that protect consumers and workers. You'll be involved in various activities, including undercover inspections, multi-agency enforcement actions, and ensuring that weights and measures regulations are upheld. As an Inspector, you'll also investigate practices to safeguard against consumer deception and interact with a diverse range of businesses. Utilizing technology effectively, you will complete reports, prepare summonses, and maintain professional communication, all while providing excellent customer service. This is more than just a job—it's an opportunity to advocate for fair practices and contribute to a thriving community. The ideal candidate should have a high school diploma or equivalent, along with relevant experience or education in investigations or inspections. Remember to bring your Motor Vehicle Driver License, as it’s essential for this role. Join DCWP and become part of a dedicated team working towards financial empowerment and community resource access. If you’re passionate about consumer protection and ready to take on a rewarding challenge, we want to hear from you!

Frequently Asked Questions (FAQs) for Inspector - 711086 Role at City of New York

What are the key responsibilities of an Inspector at DCWP?

As an Inspector at the NYC Department of Consumer and Worker Protection (DCWP), you will be responsible for conducting field enforcement and inspections, ensuring compliance with laws regarding weights and measures, and investigating trade practices. Your role will involve completing reports on complaints, preparing summons, and testifying at hearings, all of which require effective use of technology and excellent communication skills.