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Victim Services Advocate (EET)

Job Description

The New York County District Attorney’s Office (DANY) is seeking a Victim Services Advocate to join its Survivor Services Bureau (SSB) as part of the newly established Early Engagement Team (EET). This innovative team, within the Special Victims Bureau, is focused on providing proactive support in intimate partner violence cases through pre-arrest investigations. The EET ensures that survivors receive immediate and comprehensive access to essential services and resources, helping them navigate the complex legal and emotional challenges they face.

In this position, the Victim Services Advocate will provide a full range of services to survivors of intimate partner violence, witnesses, and their families. These services may include short-term crisis intervention, community referrals, orientation to the criminal justice system, case status updates, and court support. The EET analyst will divide their time between the downtown office and the Washington Heights office.


Responsibilities include but are not limited to:

- Conducting heavy volume of follow up calls and maintaining on-going contact to ensure the clients are receiving support and services.
- Explaining the criminal justice system and providing case information to survivors.
- Assisting with emergency safety planning
- Serving as a liaison between survivors and the members of the EET prior to an arrest and facilitating communication with the assigned Assistant District Attorney throughout the post-arrest process.
- Ensuring all victims, witnesses, and their families are connected with SSB concrete and therapeutic services.
- Partnering with advocates from outside agencies to coordinate essential services and support for survivors.
- Assisting with orders of protection, supporting depositions, and registration for notification of inmate release.
- Providing support and accompaniment during Criminal Justice proceedings.
- Participating in community presentations.
- Performing other duties as assigned.


In addition to the Minimum Qualification Requirements, candidates must possess the following:

- Bachelor’s degree from an accredited college and one 1-2 years of experience in relevant field or equivalent.


Preferred Requirements/Skills:

- Master's or Bachelor’s degree in social work, psychology, victim advocacy, or a closely related field; supplemented by 3-5 years of experience in social work, counseling, or related field; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills and abilities for this job.
- Thorough knowledge of: Crime victim advocacy, criminal justice system procedures and methods; post-traumatic crisis intervention; recordkeeping techniques.
- Experience in program evaluation, conducting needs assessments, developing, and enhancing community collaborations.
- Ability to handle and resolve emergency situations, assist victims in trauma either in person or over the phone while maintaining composure.
- Strong analytical, interpersonal, problem-solving, oral, and written communications skills.
- Ability to foster good working relationship within the community and with external community-based agencies.


How to Apply:

- Apply with a Cover Letter and Resume.


Hours/Shift:

- Shifts could vary between 8:30am – 4:30pm, 9am – 5pm, 9:30am-5:30pm, 10am – 6pm, 10:30am – 6:30pm.
- Overtime may be required, including nights and weekends.


Additional Information:

- Current office employees: To be eligible for a transfer or promotion, staff must have already served at least one (1) year in their current unit/bureau/department and be in good standing. In addition, must meet the minimum and additional qualifications of the position.
- Authorization to work in the United States is required for this position.
- Looking for candidates who could commit to one (1) year in the hiring unit.

COMMUNITY ASSOCIATE - 56057

Qualifications

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

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What You Should Know About Victim Services Advocate (EET), City of New York

Are you passionate about making a real difference in the lives of survivors of intimate partner violence? The New York County District Attorney’s Office is looking for a dedicated Victim Services Advocate to join our proactive Early Engagement Team (EET) within the Survivor Services Bureau. This innovative role is all about providing essential support right from the start of a survivor's journey. As a Victim Services Advocate, you'll play a crucial part in navigating the complex legal landscape while offering emotional support and guidance. Your day-to-day will involve making follow-up calls, explaining the criminal justice process, and ensuring that survivors have access to necessary resources and services. You'll partner closely with various stakeholders, helping survivors and their families find their footing during these challenging times. Whether it’s assisting with safety planning, court support, or connecting survivors with therapeutic services, your work will truly matter. This role requires compassionate communication, strong organizational skills, and a solid understanding of victim advocacy methodologies. If you're ready to embrace this rewarding challenge and have a background in social work or a related field, we'd love to meet you. Dive into this fulfilling position in New York City with the NY County DA's Office and make a lasting impact on the community you serve!

Frequently Asked Questions (FAQs) for Victim Services Advocate (EET) Role at City of New York
What are the primary responsibilities of a Victim Services Advocate at the New York County District Attorney’s Office?

The Victim Services Advocate at the New York County District Attorney’s Office plays a crucial role in providing support to survivors of intimate partner violence. This includes conducting follow-up calls, explaining the criminal justice system, assisting with emergency safety planning, and serving as a liaison between survivors and the Early Engagement Team. The advocate will also help in connecting survivors with essential services, providing court support, and managing cases to ensure that victims’ needs are met comprehensively.

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What qualifications are required for the Victim Services Advocate position at the New York County District Attorney’s Office?

Candidates for the Victim Services Advocate position at the New York County District Attorney’s Office must have a Bachelor’s degree from an accredited college and 1-2 years of experience in a relevant field, or an equivalent combination of education and experience. Preferred candidates may have a Master’s degree in social work, psychology, or victim advocacy, with 3-5 years of experience, along with strong interpersonal and crisis intervention skills. Thorough knowledge of the criminal justice system and victim advocacy techniques is also essential.

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How does the Victim Services Advocate role at the New York County District Attorney’s Office support survivors legally?

The Victim Services Advocate at the New York County District Attorney’s Office provides significant legal support to survivors by helping them navigate the criminal justice process. This includes explaining legal procedures, providing case updates, assisting with applications for orders of protection, and accompanying survivors during criminal justice proceedings. By bridging communication between survivors and Assistant District Attorneys, advocates help ensure that survivors’ voices are heard and that they feel supported throughout their legal journey.

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What skills are emphasized for the Victim Services Advocate position at the New York County District Attorney’s Office?

Key skills required for the Victim Services Advocate position at the New York County District Attorney’s Office include strong communication abilities, analytical skills, and problem-solving capabilities. The role demands a compassionate approach to crisis intervention, an understanding of the complexities of trauma, and the ability to foster good relationships within the community and with external agencies. Effective organizational skills and the ability to manage emergency situations calmly are also vital for success in this role.

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What opportunities for growth exist for a Victim Services Advocate at the New York County District Attorney’s Office?

Working as a Victim Services Advocate at the New York County District Attorney’s Office opens various pathways for professional growth. Advocates can gain valuable experience in the mental health and legal fields, engage in ongoing training, and potentially advance into leadership roles within the Survivor Services Bureau or other related departments. Networking opportunities with legal professionals and community organizations also enhance career development while advocating for survivors.

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Common Interview Questions for Victim Services Advocate (EET)
Can you describe your experience working with survivors of intimate partner violence?

When answering this question, focus on specific instances where you provided support to survivors. Discuss your approach to assessing their needs and the kinds of services you connected them with. Highlight your ability to remain calm and compassionate, even in high-stress situations, and any training you have that equips you for this role.

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How do you handle crisis situations when dealing with victims?

It's essential to demonstrate your skills in remaining composed and effectively assessing the situation during crises. Share strategies you use to prioritize safety and needs, like employing trauma-informed practices or collaborating with emergency services. Provide an example of a crisis you managed successfully to highlight your problem-solving skills.

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What do you think is the most important service a Victim Services Advocate can provide to survivors?

Express your belief in the necessity of comprehensive support tailored to each survivor's unique experience. Emphasize the importance of emotional support, practical assistance with the legal process, and ensuring that survivors have access to both immediate and long-term resources. Use examples from past experiences to illustrate your point.

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How would you work to build relationships with community partners as a Victim Services Advocate?

Building relationships with community partners requires proactive communication and mutual trust. Discuss your approach to outreach, being open to collaboration, and understanding shared goals. Provide an example of how you've successfully partnered with other organizations in the past for stronger community support for survivors.

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Describe your understanding of the criminal justice system related to victim advocacy.

You should showcase a solid grasp of the criminal justice system, particularly the processes victims navigate. Talk about how you stay informed on legal changes and how this knowledge helps you assist survivors effectively. Mention any training or experiences you have that relate directly to the criminal justice system.

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What methods do you use to ensure survivors feel comfortable sharing their experiences with you?

Fostering a supportive and safe environment is key. Detail the techniques you use to build rapport, such as active listening, showing empathy, and respecting boundaries. You could also mention how you encourage open dialogue to reassure survivors that their feelings and experiences are valid.

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How do you prioritize tasks when working with multiple survivors?

Effective prioritization is crucial in this role. Discuss how you assess situations based on urgency, survivor needs, and available resources. Share a specific example of a time you managed multiple cases effectively, highlighting your organizational skills and flexibility.

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What experience do you have in conducting presentations or workshops?

Talk about any relevant experiences you have in educational roles, such as offering community workshops, presentations to groups, or training sessions. Highlight your ability to present information in an engaging way and how these experiences relate to increasing awareness about victim advocacy.

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What self-care practices do you engage in to support your own well-being in this field?

Addressing self-care is important in victim advocacy roles due to the emotional challenges involved. Discuss practices you find beneficial, such as regular physical exercise, mindfulness techniques, or seeking supervision and mentoring. This shows your awareness of burnout and maintaining a healthy work-life balance.

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Why do you want to work as a Victim Services Advocate at the New York County District Attorney’s Office?

Express your passion for supporting survivors and how this role aligns with your personal values and career goals. Reflect on the specific aspects of the EET and SSB that inspire you, whether it's the team's innovative approach, the chance to make a meaningful impact, or the supportive work environment.

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Our Mission To work to eliminate ageism and ensure the dignity and quality-of-life of New York City’s diverse older adults, and for the support of their caregivers through service, advocacy, and education. Strategic Goals To foster independence...

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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